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Clevertronic Reviews 

16,274
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Clevertronic service is better than i expected. I have tried to sell my iPhone at other platform and the price was downgraded 2 times than the estimated price. But here at Clevertronic, they carefully... See more

Company replied

Rated 5 out of 5 stars

Selling my device to Clevertronic was a smooth and professional experience, an easy five stars! The whole process was transparent, and I could clearly track the status at every stage. Customer service... See more

Company replied

Rated 5 out of 5 stars

I sold a device through Clevertronic and the entire experience was smooth, transparent, and clearly designed from the customer’s point of view. Throughout the whole journey, I always felt that the tea... See more

Company replied

Rated 5 out of 5 stars

For x-mas we get many new Apple Devices. So we returned together 5 old Devices to several refurbishing Stores. Also to Clevertrtonic. Not going much deep, but Clevertronic was the only Store with the... See more

Company replied

Company details

  1. Mobile Phone Shop
  2. also in
  3. Electronics Company

Written by the company

Clevertronic.de, mit Sitz in Münster, ist einer der führenden Anbieter im An- und Verkauf von neuen und gebrauchten Smartphones, Tablets und Wearables. Über 1.000.000 Kunden vertrauen Clevertronic. Dabei wird großer Wert auf transparente Prüfungen, guten Kundenservice und beste Preise gelegt. Unabhängige Tests bestätigen einen zuverlässigen Service. www.clevertronic.de

Clevertronic - Handy und Co verkaufen oder kaufen

Written by the company

Verkaufen Sie sofort zum fairen Festpreis
Wir kaufen über 1.000 Gerätetypen zum Festpreis an. Bewerte dein Gerät online mit nur wenigen Klicks.
Artikel kostenlos einsenden
Ab einem Warenwert von 10 Euro erhältst du einen QR-Code für eine kostenlose Einsendung innerhalb Deutschlands.
Erhalte dein Geld sofort
Wenn wir das Paket bis 08:30 Uhr morgens erhalten und alle Angaben stimmen, erfolgt eine Auszahlung per Echtzeit noch am gleichen Tag.

1-2 Werktage Lieferzeit | Bis 15 Uhr bestellt | Taggleich versendet

Kostenloser Versand in ganz Deutschland

Bei Clevertronic steht schnelle und zuverlässige Lieferung an erster Stelle. Deshalb garantieren wir dir: 🚀 Lieferzeit von nur 1–2 Werktagen Sobald du bei uns bestellst, macht sich dein Gerät in der Regel innerhalb von ein bis zwei Werktagen auf den Weg zu dir. 📦 Taggleicher Versand bei Bestellung bis 15 Uhr Bestellungen, die bis 15:00 Uhr eingehen, werden noch am selben Tag verpackt und an unseren Versanddienstleister übergeben. ✅ Sofort lieferbare Produkte Alle Geräte, die dir im Shop angezeigt werden, sind sofort verfügbar und bereit für den Versand – ohne Wartezeiten oder Vorbestellungen.

Contact info

4.8

Excellent

TrustScore 5 out of 5

16k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(16,274)

3,337 reviews in the last 12 months

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Rated 1 out of 5 stars

Be careful when buying over backmarket! A warning

If you buy something from them over backmarket, be careful.
I had a mistake in the delivery address which I informed them about immidiatly. They won't give you any information about what is happening, until you call them. I had to ask them to still give the phone to me, otherwise they would've put it back into their sortiment. Also they promised me that the insurance I got would not be canceled. Of course it got canceled. And of course there isn't any way to reinstate it.

Just be careful. I guess that many people have had great experiences but if just one tiny thing goes wrong.. then there is no professionalism. No information or simply wrong information and no effort to correct the mistake.

(In their reply they are saying, that I am not in their system. I had multiple E-Mail exchanges with them just today and the phone that I bought (now without insurance) is on its way to my flat. If you already deleted me of your system or already forgot about the problems you caused me, that really reflects badly on you. Check your system and processes and repair them.)

20 July 2021
Clevertronic logo

Reply from Clevertronic

Sehr geehrter Bewerter,

leider finden wir Sie mit Ihrem Namen nicht im System. Unser Kundenservice ist Montag bis Freitag von 08:00 Uhr bis 18:00 Uhr telefonisch für Sie erreichbar.

Auch am Wochenende und Feiertagen antworten wir taggleich auf Ihre E-Mails. Sollten Fehler bei der Bestellung passieren, helfen wir gerne aus. Bei falsch eingegebenen Adressen die mit dem Zahlungsmittel PayPal gezahlt wurden, dürfen wir die Adresse nicht ändern. Diese Methode wird von Betrügern missbraucht und der PayPal Schutz wirkt nur, wenn die Ware an die von Ihnen bei der Bestellung angelegte und an PayPal übermittelte Adresse verschickt wird. Hier ist dann leider nur eine Stornierung der Bestellung möglich.

Wir haben Ihre Kontaktinformationen angefragt um uns ein Bild von der Sachlage zu machen.

Rated 5 out of 5 stars

Perfect!

Perfect!
Super responsive and understanding regarding an issue I had outside of their hands.
All good.

23 June 2021
Unprompted review
Rated 5 out of 5 stars

Trust me I’d like to give 10 stars for…

Trust me I’d like to give 10 stars for their service as i was very satisfied with with their way the handles everything and for the trust i had in them as well i recently sold my iPhone 8 Plus to them it only took few hours for them to send the money after checking if everything was alright trust if you have seen any bad reviews on their site, or here regarding them then something must be wrong on the other side as are really legit i also hesitated before sending my phone but i took trust in my them and sent my phone to conclude everything i was really satisfied with their service and with the time i got the money too will definitely sell or buy things in time again :)

27 January 2021
Rated 5 out of 5 stars

Fast and trustworthy

I have buyed a phone from them and i'm very satisfied with the purchase. After that i sent my old phone for evaluation and the same i'm very satisfied with the result. This guys are fast and trustworthy

19 January 2021
Rated 5 out of 5 stars

Fast, Reliable & Accurate!

I couldn’t believe how fast and reliable their service is. I got a good deal on my iPad. Of course I had to read reviews and experiences before sending it because I’ve never tried such service before. Surprisingly it arrived in like 14 hours to their office after I shipped it!! And it took them like 2 hours to run tests and checkups which is fair. Everything went smooth and the money was transferred immediately. I think what’s important is to really know how to correctly evaluate your device before sending it. Be accurate as much as you can while answering the questions about the device and things should turn out great eventually.

28 October 2020
Rated 5 out of 5 stars

Alles Super

Alles Super! They got my device, checked it, and paid it. All in just few hours. Danke! Gerne Wieder!

15 September 2020
Unprompted review
Rated 5 out of 5 stars

Unbeatable Price

Got an unbeatable deal on a brand new Galaxy Note 10+. Provide me with IMEI so I knew it was a legit European model and would have a European warranty. A lot of other sites selling them for that price were selling grey market Asian models that would have no warranty. Delivery was quick though DHL from Germany to Ireland. Very pleased and will likely use again in a year or 2 if pricing is as good.

21 March 2020
Unprompted review

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