I am very satisfied with the support I received from ClevGuard. Sara was friendly, professional, and very efficient in helping me resolve my issue. She understood the problem quickly and guided me thr... See more
Company replied
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Review summary
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Reviews shaping this summary
Im happy with the KidsGuard Pro program,it does it job as promised, I wish it wouldnt be necessary to access the target device everytime it needs an update. Also the voice messages on instagram stil... See more
Company replied
Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could... See more
Company replied
I have been using it for more than 2 years, and it works exactly it claims. Few additional steps and you can make it discreet completely. It has everything one think of any tool. There are some bugs/i... See more
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4.5
Excellent
941 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ivy helped realise the misconfiguration…
Ivy helped realise the misconfiguration I was facing. Clevguard offers the best support
4 March 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Sara has been absolutely wonderful in…
Sara has been absolutely wonderful in assisting me with any issues I have had with the product customer service is great. I really appreciate her.
5 March 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I had wonderfully experience dealing with Ada
I had wonderfully experience dealing with Ada when I had initial issue with installation.
Absolutely quick response.
4 March 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Joan has been efficient and effective
Joan has been efficient and effective.
Appreciate the kind consideration
4 March 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Clevguard is great in many ways
It's been an awesome experience using clevguard and I was truly amazed by its many features. I had a slight misunderstanding with my subscription but Joy demonstrated quick, friendly and efficient customer service in rectifying the issue. I fully recommend clevguard for those in need of it's products or services.
5 March 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I have been well treated with timely…
I have been well treated with timely feedback and responses. Thank you Elizabeth for attending me well. I will come back in case of any questions.
28 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Excellent support service
The support team of ClevGuard was excellent with me they respond very quikly and tried to help I can say more than what they can . In here I have to mention Dora who is doing an excellent job .
Yours Truly
Raja Raad
28 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Customer services satisfaction
Understanding customer request and providing solutions
Sara is the person who helps me out
24 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
very quick answer and very helpfull,
very quick answer and very helpfull,
20 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I had problems with installing the…kidguard Pro programme
I had problems with installing the safety program on my childs mobile phone. My email to Clevguard was answered very quickly by Nina who took me through step by step the procedure to rectify the problem. Nina's help with a data synch problem was also quick and sorted out promptly. The customer service provided by Clevguard and Nina was second to none, and I would thoroughly recommend their kidsguard pro product to keep children safe online
18 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
ClevGuard service
I had sent a query and was assisted by Nina. The service I received was excellent
13 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Thanks Ada for your co-operation.
Thanks Ada for your co-operation.
I ordered 1 Month subscription that didn't work on phone with Android OS. Technical Team not able to resolve the issue. But assured that they would do in near future and inform. Good thing is that is really appreciable. They refunded full amount.
13 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Great Customer Support
The customer support agent by the name of Nina, was really helpful and she listened to my problem patiently as well as sorted the issue I had with a renewal....
12 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I had isue installing the application
I had isue installing the application. It was not working and I could not find the help on the FAQ or tutorial.
I have contacted the support and Maisie has been so helpfull and quick to assist me.
8 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
Maisi attend my pr9blem and give a…
Maisi attend my pr9blem and give a Quick solución to my case, really helpfull and effective.
8 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
The service is excellent
The service is excellent. Your agent Dora was very kind and professional. She did a great job with keeping me updated and went above and beyond to help resolve my issue. Much appreciated.
5 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
I would like to leave my appreciation…
I would like to leave my appreciation here for the specialist Nina, she is very kind and helpful.
5 February 2025
Unprompted review
Reply from ClevGuard
Dear Customer,
Thank you for sharing your experience, we will try our best to provide our customers with the best service.
Wish you a good day!
Clevguard support
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