Clickfreebackup Reviews 

Simply wouldn't connect to my android phone, after several attempts and with patient guidance from clickfree live help/chat. I really wanted this to work but sadly it's going back to qvc tomorrow...

Wow love this I backed up tons of photos in one go so relieved and safe and piece of mind knowing I now can not lose these precious pics thanks clickfree

I brought a Clickfree pro in November it worked great first time. Second time after nothing tried company they suggested a couple of things didn’t work. Spoke to QVC no help. They said send it back for a refund. As there was over 1000 photo on it I was reluctant to do so so I have paid for a £60 ornament

The clickfree pro worked for about a week and then wouldn't be recognised by any devices (phones or computers).

Having chatted with customer services several times and given them proof that it doesn't work they have so far refused to provide a replacement.
I'm currently 3+ weeks into a mail correspondence with them (to follow up on the chats) where they continuously say the issue is with 'management' and it has 'High priority'.
It seems that the company is not at all keen to replace or refund a clearly faulty device.
Overall a very poor customer service experience.

I had tons of files and photos to remove off of my phone, the process was quick and easy and freed up space on my iphone.

I had pictures over 4 devices and now there all in one space. Was easy to use.

First of all, I had trouble finding the site to write a review. I originally owned the older model and sent it back because it stopped backing up. This Clickfree Pro seems to be working fine and it is very easy to use. I also contacted the company via telephone and the guy was very nice and even emailed me website information.

I got the Clickfree pro + for Christmas it’s easy to use and works great!! Love it!!

i use a Nokia 1.3 Android 11 phone , im in IT so no idiot with these things , i installed CF and also a OTG driver all the permissions on my settings are done allow CF to use camera etc etc , when i insert the CF usb everything comes up green , i can copy photos etc but i cant usecthe camera to scan etc , after a few ideas from CF ive double checked settings etc but still no go with camera , so ok like the Demos say i can copy photos , files etc but unlike the demo which is actualy on Iphone my android phone does not do the same .

I purchased the click pro online and it does exactly what it says on the tin. It’s quick and easy to set up. I would recommend this product to everyone.

Received as a Christmas present, initially a little concerned about its use, however having contacted their support team by email, with their help they ironed out the problems I had encountered and restored my faith in the product and their support team. Now very pleased with my Clickfree Pro.

The only reason why I didn't give it a 5 star is because backing up your photos for the first time was very time consuming and the flowing of backing up the photos and videos was not a smooth transition. Other than that I love having my photo's and video's on the device.

Ease of use,software easy download. Compact
Easy to travel with.love the colors!

Not easy to download from cricket phone, waiting for 30 minutes for transfer of pictures, and keeps telling me too wait on picture transfer. Would send it back, if it was not a Christmas present. Have installed click free and nothing but trouble. Has only transferred one picture out of 60.

Macbook Pro,the click free doesn't work on my machine.The storage device is recognised by my MacBook but the Clickfree software says no usb device connected.What a shame.IT may work for you it hasn't for me.QVC England to give full refund

We LOVE our Clickfree Backup PRO. We are able to restore and recover all of our pictures. We can also share our photos with family. It's priceless to be able to have our memories at a CLICK. Thank you.
KEbey

When I connect clickfree pro into android phone it will not work. Checked I had right connection, yes I have. Tried many times but did not work with my phone. Very disappointed they made it look so easy when demonstrated on QVC.

Easy to use! Great amount of storage! Great customer service for any questions, love the chat feature.

Absolute rubbish, I'll have to take it's word it backed up everything but when my pc broke and i tried to recover photos and music onto new laptop it couldn't be done. Complete and utter rubbish. Just buy an external hard drive and save important things onto that

If there was -0 star for this product I would have clicked on that. Really disappointed, bought off QVC and when I tried to connect it would not. Texted twice with tech support(over an hour each time) and they wanted me to send it back for flashing? Really feel scammed. They said also they were sending me a postage paid envelope to send it back, that was well over a month ago. I asked why they couldn't send me one that works instead and they said we'll have to review it. Save your money. Update as of 8/25/2024. Still nothing from them