Take no notice what you see and pay for on their website. because they show well known premium brand medicine's and then send you generic cheaper brand med,s that I've had before and cannot use. Tr... See more
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Its always very straightforward placing an order with Click Pharmacy. I've never had any problem in the past and I had no problem this time either. It usually only takes 24 hours to receive the parce... See more
I’ve had a really great experience with Click Pharmacy. They are excellent when it comes to handling NHS prescriptions. Whenever there has been an issue, they’ve sorted it out quickly and without... See more
I can honestly say that since Click Pharmacy have been dispensing our medication we have never had any issues. We get regular phone calls to ensure everything is ok and Osman is always happy, polite a... See more
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Company details
- #80 of 104 best companies in Online Pharmacy
Written by the company
Click Pharmacy provides treatment & prescriptions online for a wide range of conditions in a discreet, secure & timely manner. Contact us today!
Contact info
46 Woodgrange Road, E7 0QH, London, United Kingdom
- 02078673932
- help@clickpharmacy.co.uk
- clickpharmacy.co.uk
4.4
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always helpful and goods well packed…
Always helpful and goods well packed fast delivery would highly recommend
24 February 2026
They always send the product in time…
They always send the product in time and in good condition .
23 February 2026
Click Pharmacy are brilliant
Click Pharmacy are brilliant. Easy, quick, professional with very speedy delivery.
11 February 2026
Avoid if you need reliable communication or HRT
Appalling experience.
I requested a repeat Oestrogel order on 16 December, but Click Pharmacy ignored the request for 13 days, causing the patient to miss critical doses.
When I complained about the silence, they were obstructive, contradictory, and eventually issued a 'deadlock' letter refusing to take responsibility for their own communication failure. They even ignored the technical fact that the product had disappeared from their website.
Look at the warning on their Trustpilot page, this company has already been flagged for misleading content. Based on my experience with their 'Complaints Department,' their internal standards are just as unreliable.
Matter now escalated to the GPhC.
16 December 2025
Unprompted review
Great conscientious service.
Great conscientious service.
Quick consultation and approval and despatched quickly too. Perfect thank you.
29 December 2025
Easy transaction
Easy transaction, competitive pricing on my item. Reasonable postage charges. Arrived in perfect condition. Would have liked an acknowledgement when I had made the initial purchase, heard nothing until Royal Mail told me they had my parcel.
29 December 2025
Always efficient
Always efficient, helpful and professional. If ordered before 12 noon, meds usually with you the next day. Very grateful for help and assistance - safely packaged and delivered.
29 December 2025
Even though it was a Holiday period .
Even though it was a Holiday period the delivery time was far too long.
29 December 2025
Missing contents, poorly packed
It's my first time ordering, my parcel arrived dumped in amongst other parcels outside my door, there was a large rip on one side of an envelope and just a cooling pack and invoice inside, I contacted them 2 times on separate occasions and not a single response.
I will add photos of it, if possible
Order number #100552721
8 December 2025
Unprompted review
............
26 November 2025
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