Email to cancel
Email to cancel. No valid email. Rrfrr to Acct recovery which asks for an email that again says my email is not valid. Customer service closes ticket and they keep charging. This is fraud.
4 February 2026
Unprompted review
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Company details
Written by the company
ClickPlay is a team of like-minded individuals that wanted to break from the status quo and mainstream, to bring together an all-in-one entertainment solution. No longer did we wish to have three or more subscription accounts to access content online. We all watch and listen to podcasts, TV shows, movies, audio books, eBooks and gaming - so we decided to put everything we loved into one, convenient and practical solution.
Contact info
United Kingdom
- clickplay.io
3.0
Average
5 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
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I am being charged by the company and I…
I am being charged by the company and I have no idea why? They've already taken 30.00 from my card and continue to try to het more.
3 August 2025
Unprompted review
Reply from Clickplay
Hi Aretha, we’re so sorry to hear about this experience and the confusion around the charges. This is definitely not the experience we want for our customers. For your security, we can’t share account details here, but we’d love to resolve this right away. Please reach out to us at support@clickplay.io with the email address linked to your account so our team can review the charges and assist you immediately.
Thank you for bringing this to our attention — we’ll make sure it’s handled quickly.
I have never heard of this company…
I have never heard of this company until I found a $29.93 charge from them on my debit card
I have no idea how t hey got my information but I did not subscribe or buy anything at all from them.
9 August 2025
Unprompted review
Reply from Clickplay
Hi Felicia, thank you for bringing this to our attention. We completely understand your concern and are very sorry for the worry this charge has caused. For your security, we can’t discuss account details here, but please reach out to us at support@clickplay.io so we can investigate this right away and make sure any unauthorized charges are addressed.
We take situations like this very seriously and will do everything we can to resolve it quickly.
Reply from Clickplay
Hi Jordy, thank you so much for the kind words! We’re thrilled to hear you’re enjoying the app and especially the marketplace. Your support means a lot, and we can’t wait to keep adding more features you’ll love!
ClickPlay is a game changer for online engagement
Using ClickPlay honestly changed how I think about being online. I’ve been able to back causes I care about like ocean clean ups or planting trees just by watching stuff I actually like. It makes my screen time feel a lot more meaningful,
8 April 2025
Unprompted review
Reply from Clickplay
Thank you so much for sharing this! We love hearing how ClickPlay is helping you turn your screen time into real-world impact. Supporting causes like water cleanups and tree planting through what you already enjoy is exactly why we built ClickPlay. We’re so glad it’s making your online time more meaningful, and we can’t wait to keep growing this impact with you.
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