Clipit Grooming Reviews 214

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The glava shampoo and glavaderm food suppliment made my yorkshire terriers coat really glossy and healthy. She suffers with little skin growths that the vet told me would be something she would likely... See more

Company replied

Rated 5 out of 5 stars

Excellent shampoo which has improved my life as a dog groomer no end. It cleans and prepares the coat beautifully and cuts down on drying time which is a complete game changer. Clipper servicing and... See more

Company replied

Rated 5 out of 5 stars

Went for the first time to Sophie Bell’s seminar- which as always was fabulous. Going to Clipit is a lovely experience, when I first learnt to groom in 1991 there was no real support but now to be abl... See more

Company replied

Rated 5 out of 5 stars

A very well structured and friendly course. I attended the hand stripping 1 day course and learnt so much. There is a great collection of innovative products to buy too. Would highly recommend Clipit!... See more

Company replied

Company details

  1. #113 of 265 best companies in Pet shop
  2. #7 of 19 best companies in Protective clothing supplier

Written by the company

At Clipit Grooming, we’ve spent over a decade designing, developing, and supplying innovative grooming tools, clothing, and care products trusted by professional dog groomers, horse owners, and pet lovers across the UK and beyond. What makes us different is that everything we offer has been created with the groomer in mind – from our iconic Clipit Suit that protects against hair, to our lightweight, whisper-quiet clippers and premium titanium blades. We know that grooming isn’t just about tools; it’s about time, comfort, and care. That’s why we design products that solve real problems groomers face every day. Whether it’s our shampoos made for sensitive skin, our blade care range to extend equipment life, or our ergonomic scissors crafted for precision, our mission is always to make grooming easier, safer, and more enjoyable. Our customer service team is passionate about supporting groomers and pet owners, offering expert advice, servicing, and education. From our new Clipit Hub in Basingstoke, we provide a place to shop, learn, and connect with like-minded professionals. With thousands of loyal customers and a growing community, Clipit is proud to stand for innovation, reliability, and care in grooming.


Contact info

4.8

Excellent

TrustScore 5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great clippers!

The items arrived quickly and were well packaged. Im really pleased with the clippers, just what I have been looking for for some years now. Thanks Emma

4 December 2023
Clipit Grooming logo

Reply from Clipit Grooming

Hi Emma so pleased you have been satisfied with our service.

Rated 5 out of 5 stars

Recycled performance leggings, would buy again

I bought the recycled performance leggings and I really like them, worn them in the groom room and they are definitely hair resistant, hairs did not make me itch at all. They are comfy and warm.
I am a size 10, 5 ft 4 and size S was perfect, my only comment is that I would have liked them to be a little longer.

7 December 2023
Unprompted review
Clipit Grooming logo

Reply from Clipit Grooming

Hi Alex we are so pleased you like the New recycled performance leggings X

Rated 5 out of 5 stars

Fantastic customer service and products…

Fantastic customer service and products plus a super fast exchange for a different size! I have been using the visor for a few weeks now and my eyes are much less irritated. I have also just received the grooming suit, I have only worn it once but so far, very impressed. Thank you!

6 November 2023
Clipit Grooming logo

Reply from Clipit Grooming

Dear Zita Thank you for your kind words. We are a small business and always try to give the best service we can. When we get reviews like this, it does make it all worthwhile.

Rated 5 out of 5 stars

Extremely knowledgeable staff and the…

Extremely knowledgeable staff and the product is amazing. 13 years grooming and these clippers have wowed me and all my colleagues. The battery life is crazy been using for 3 days and there still going. Lovely finish. So pleased I bought these

29 October 2023
Clipit Grooming logo

Reply from Clipit Grooming

Thanks Kerry for your kind review for the Clipit Quattro Clippers. We're so pleased to hear your team enjoy uses them as well.

Rated 3 out of 5 stars

Packaging poor

The package was delivered being in a poor state all contents out of box I have picture to confirm

3 November 2023
Clipit Grooming logo

Reply from Clipit Grooming

We are sorry your order was received in this state. Like all our orders we ensure everything is packaged appropriately when it leaves our warehouse. We can only think it was damaged in transit.

Rated 1 out of 5 stars

Terrible experience ordered what…

Terrible experience ordered what thought was a grooming table light. Arrived was obviously not made for grooming tables as it had pictures on box of it being used when under a car engine!!! Anyway it was faulty, one of the lights kept flicking on and off. Had to return paid over £12 for next day recorded deliver. Which they clip it recommended. Ordered through Klarna have updated site with returns details. Still as of yet no refund!!! Disgusting service!! A phone call I shall be making today. More of my time having to resolve their problem. Won’t be ordering from them again!!!

3 October 2023
Unprompted review
Clipit Grooming logo

Reply from Clipit Grooming

Lisa we are sorry you feel this way about this product. We sell lots of these lights to groomers and they are very happy. With regard to your refund, refunds are dealt with on Thursdays, and can take up to 10-12 days for it to impact your account. We apologise you feel we have let you down.

Rated 2 out of 5 stars

Blaster order

I ordered a blaster from here. It offered a 24 hour delivery option which is what prompted me to select it. It didn't turn up for a week meaning I had to rearrange some dogs twice. During the week customer service reply was slow, they apologized and said the 24 hour delivery shouldn't have been an option and also that it was now sent on the wrong delivery route with the courier. They still didn't tell me when it should arrive and they made no attempt to put right the disruption and personal cost their error had caused.

9 October 2023
Clipit Grooming logo

Reply from Clipit Grooming

We are sorry you feel this way, but because you are in Scotland the couriers cannot guarantee a 24 hour delivery, we were in the hands of the couriers. So on this occassion we are sorry there was a delay.

Rated 5 out of 5 stars

Great service!

Customer service was excellent; friendly and efficient. Clippers arrived promptly.

11 October 2023
Clipit Grooming logo

Reply from Clipit Grooming

Thanks Philippa for your kind review.

Rated 5 out of 5 stars

Great service

Great service ! Ordered an additional blade and the led light. Love how it bends in all directions and that the magnet sticks to my H bar. Used it today for extra light for teeth and nails. Does the job !

4 October 2023
Clipit Grooming logo

Reply from Clipit Grooming

Thanks Kate for his lovely review. We do always appreciate feedback.

Rated 5 out of 5 stars

All in one

I've had the Clipit all in one suit and loved it. Just bought a second as needed a size up. Very well made, robust and hair resistant.

17 September 2023
Clipit Grooming logo

Reply from Clipit Grooming

Thanks Tracey for your positive feedback regarding the Clipit suit.

Rated 1 out of 5 stars

Very disappointed

I’m extremely disappointed with the items I received.
They, despite claims, do not “keep you comfortable and cool all day”.
Neither the tunic nor the leggings are in any way hair resistant. They leave you feeling extremely itchy.
I emailed on the 25th August and again on the 29th August to express my disappointment and I still haven’t received a reply!

15 September 2023
Clipit Grooming logo

Reply from Clipit Grooming

We are sorry you do not enjoy wearing the leggings and tunic.

Rated 5 out of 5 stars

Love the clippers

Love the clippers - lightweight AND a real workhorse.

Great customer service!

7 September 2023
Clipit Grooming logo

Reply from Clipit Grooming

Thanks Liza for your kind words...

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look