Whenever I’ve needed support, Clockwise Bank has always been there for me. Their team is kind, reliable, and truly committed to helping people—especially during tough times. It’s more than just bankin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant customer service from Clockwise Credit Union. So helpful and easy to deal with. Even with bad credit, they look at more than just your score. If your Child Benefit goes into your Clockwise a... See more
Best saving account/bank I’ve ever used amazing load easy to access and for everyone who turned me down for small loans they go of real life circumstances and are so caring never had any issues been w... See more
It was my first time using any credit union. I didnt have photo ID, so the selfie picture is a great idea. From first starting the loan process to actually getting the loan in my bank was 2 weeks n th... See more
Company details
- #4 of 5 best companies in Credit union
- #47 of 109 best companies in Alternative Financial Services
- #52 of 117 best companies in Financial Institution
- #22 of 30 best companies in Loan agency
About Clockwise Credit Union
Written by the company
We are a fair, responsible and people focused credit union, providing a range of financial products and services to the local communities of Leicester, Leicestershire, Rutland, Northamptonshire, Coventry and Warwickshire.Credit unions can consider all loan applications from people in our communities, regardless of background, including those who are in receipt of benefits. A credit Union is also a not-for-profit organisation, our focus is on improving the financial well-being of our members and helping the local community.
How we can help
Loans
We offer loans from £50 up to £15,000 and with fast decisions online, no hidden fees or penalties and we consider all applicants, regardless of circumstances.
Savings
Our flexible, easy access savings accounts offer great value for everyone! Whatever you are saving for, saving regularly helps you to manage your money better.
Current Account
Manage your normal day-to-day spending. You can pay bills, set up direct debits or standing orders and receive any salary or benefit payments.
Why we are different
What sets us apart from mainstream banking institutions is that we are a not for profit co-operative organisation. This means that money that members make and save from being a member stays in the local community. By coming together as a co-operative it gives all members access to low cost loans, as little as 8.7% APR.As an ethical lender we assess each loan application on individual circumstances thereby enabling us to consider everyone, irrespective of their credit status or personal circumstances.
When you join Clockwise you benefit from becoming a shareholder; and all cash surplus generated is divided between our members as interest on savings & rewards for good borrowers.
Members are central to everything we do and are the heart of our strategy.
Written by the company
- Vision
- We want to be the first and best choice when it comes to helping people with their money. Whether you’re already a member or someone who wants to join us in the future, we aim to be the best choice for providing financial services. We’ll work hard to earn your trust and show you that we can take care of your needs and help you achieve your financial goals
- Mission
- Our Credit Union’s mission is to be responsible and caring, not just focused on making money. We want to show something special called the “credit union difference.” This means we will be fair, honest, and creative in how we offer financial products and services to our members. We value our members’ opinions and want to work together as a team. Our goal is to build strong relationships with our members and the community. Because we are owned by our members, we consider their needs first: this helps us stand out against banks and other financial organisations. By being strong financially, we can offer reliable and affordable options to our members. This will help them and the community as a whole to be financially better off. Our main focus is on people, not just profits.
Your circumstances considered
Fair and affordable credit
We consider all circumstances. We’ll aim to give you an instant decision or we’ll let you know within 1 working day and put the money into your account the same day! Repay weekly, fortnightly or monthly by debit card, standing order or from your benefits. No fee if you need to change.
Contact info
1 St Nicholas Place, Leicester, LE1 5LB, Leicester, United Kingdom
- 0330 17 55 792
- hello@clockwise.coop
- clockwise.coop
4.7
Excellent
860 reviews
Replied to 31% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Everything was just straight forward
Everything was just straight forward, and a kind gentleman to explain all the documents
30 October 2025
As always my experience with clockwise…
As always my experience with clockwise is excellent. Careful decision is made as quickly as possible . There is always some to talk to someone to help you in the process. From the day I stated saving and burrowing I have no regrets only sorry I did not know long before . Clockwise credit union is the best
6 November 2025
Was straight and simple forward…
Was straight and simple forward application do.. Is grate value interest
5 November 2025
Quick and easy service
4 November 2025
Brilliant ever time
28 October 2025
Amazing team
Amazing team , amazing quick response and dealing with me is a lot haha 🙈😅 so thank you everyone now I can get my little one his sensory station it means a lot thank you so so much
3 November 2025
It was quick and easy to use would…
It was quick and easy to use would Highly recommend anyone who needs help to use
3 November 2025
The speed with which things were…
The speed with which things were progressed was fantastic. Thank you for a wonderful experience.
31 October 2025
I want to praise the last one
I want to praise the last one. Who I spoke to Very helpful Pleasant Interview ...So thanks for the help Clockwise too .I am very satisfied.
3 November 2025
Great experience applying for a loan
Great experience applying for a loan. All done on line over a couple of days and then money in my bank. Would definitely recommend them.
31 October 2025
This was a really quick and friendly…
This was a really quick and friendly application and I came just as I needed it
31 October 2025
Brilliant
Brilliant, great support and a welcome voice. It was so quick and simple to arrange a loan I can’t than as much as I could, so I really happy with the service from creditwise
30 October 2025
Best saving account/bank I’ve ever used…
Best saving account/bank I’ve ever used amazing load easy to access and for everyone who turned me down for small loans they go of real life circumstances and are so caring never had any issues been with them over 10 years !!!! Best place to bank and save trust me !!!
29 October 2025
Great really helped out
29 October 2025
It was quick and easy the application…
It was quick and easy the application form and my loan was approved the following morning. Just signed and within a few minutes the money was in my account. Fast and friendly service.
29 October 2025
Best credit company going by far
Offered me a loan at rates that were more than half what my bank of 15 years would offer. Great company, great people working there. Rarely need to get in touch.
20 November 2024
Very easy to do
25 October 2025
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