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Ensemble reçu trop petit, une demande d'échange ou de remboursement a été faite. Quelques mails pour dire qu'un échéange aura lieu mais depuis plus de nouvelles.
J'en suis à 3 mois.
C'est une véritable arnaque. Ne pas commander sur ce site car retour ou remboursement impossible.
J’ai commandé 2 ensembles Nocta le 24/12/25.
1/ Ils décrivent l’ensemble épais il est tout fin.
2/ le service client te fait miroiter après plusieurs relances(3). J’ai demandé un remboursement le 09/01/26 après réception.
3/ pour défaut de production comme indiqué dans la politique de remboursement sur le site. Le service me le refuse et m’informe que seul l’échange est possible le 03/02/26.
4/ après plusieurs relances (4) depuis le refus de l’échange plus de réponse de leur part.
Ne commandez pas
C'est un très bon site je suis satisfait
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