Alero help my in old my process he takes care you shoot have more people like Alero how takes care of every costumer Alero thank you for all your help god bless you and this world needs more people li... See more
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See what reviewers are saying
This site is a bunch of bullshit don't buy from them they said my package was signed and delivered I never signed or got anything from them they stop responding and there number or contact info is no... See more
I gave this company a poor review based on a refund request.Since then I was contacted by the Company who fully appreciated my concerns. They have agreed to a full refund. Their efforts to solve... See more
I was so disappointed in your services after having an issue but did not get solved. But Diamond from the escalation team was so kind and understanding to help me solve my problem. Thank you.
3.7
Average
177 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Quick reply to any concerns of me
Quick reply to any concerns of me
Effective support
10 October 2024
Unprompted review
It’s totally a scam
It’s totally a scam. I didn’t sign in but they deducted my account as signup fee.
31 October 2024
Unprompted review
Alero consulted me.
I have received a good consultation from one of your member with great sense of humor, thank you.
5 November 2024
Unprompted review
Very efficient and overall good…
Very efficient and overall good experience
Excellent customer support especially Emily from Escalation team
4 November 2024
Unprompted review
Good support"
Good support", "Thank you for your assistance", "Claire reached out to assist"
2 November 2024
Unprompted review
I haven't have the chance to use it.
I haven't have the chance to use it.
But the email I received made me very happy and appreciate the efford
1 October 2024
Unprompted review
They can improve in paying the refunds…
They can improve in paying the refunds early as possible not to respond late while the customer has forgotten about everything.
Thank you
27 September 2024
Unprompted review
Absolute scam of a website
**EDIT 3**
I'm still been receiving emails from this tw*t of a so called company trying to bully me into removing my review! Which I'm pretty confident is why all the other bad reviews have been changed! That of course are the ones that aren't made by staff members!!
**EDIT 2**
Yet another member of staff emailing me to plead with me to remove my review. Which won't be happening!
PLEASE DONT BELIEVE THE 5 STAR REVIEWS! THE MAJORITY OF THEM ARE FAKE, MADE BY THE STAFF!!
**EDIT**
A member of staff has repeatedly emailed me, almost daily to try and get me to take down this review which I will not be doing! The whole scam of a website should be shut down!!
Absolute scam of a website! I did not knowingly sign up for this website! Then when I realised I cancelled straight away to then be charged an early cancellation fee which is they are refusing to refund! Absolute ridiculous!! Staff will message you and try to bully you into removing bad reviews. While they still refuse to return All the money the have stolen from me!!
14 September 2024
Unprompted review
Absolute SCAM, pay attention!
Almost all of the accounts that left a positive review to this scam site, left fake reviews to random stores, on the same day and at the same time, to make their accounts credible and then leave a positive review to this cheap clothing site. BEWARE, SCAM IN PROGRESS!!!
13 September 2024
Unprompted review
Good treatment
I am happy for their quick response & keeping their promises. The team is polite & very humble. I am so proud of the team, big up guys
13 September 2024
Unprompted review
Customer Services were very helpful in…
Customer Services were very helpful in sorting out the problem. One call was all it took.
Thank you Clotheszones
12 September 2024
Unprompted review
The support team went above and beyond…
The support team went above and beyond to ensure my satisfaction. They provided me with multiple solutions and even followed up afterward to ensure everything was still working.
13 August 2024
Unprompted review
They apologized for any Inconvenience…
They apologized for any Inconvenience which I take as a good service and experience thank you for your support
18 December 2023
Unprompted review
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