Clothing Shop Online Reviews 

2,394
TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I've ordered from them for years! I've only had one issue where some shirts came with stains on them. They immediately reshipped the entire order, not just the affected items.

Rated 1 out of 5 stars

I had ordered 2 army pants for my son, they sent me 4 damaged, burnt shirts and when I raised a complaint by mailing them, they didn't bother to respond till date. They don't have any calling number,... See more

Rated 1 out of 5 stars

Ordered several Comfort Colors long sleeve large t-shirts, similar to one I'd bought 3 years ago on Amazon. The sleeves were over 2" shorter, and didn't come close to meeting manufacturer spec. Clot... See more

Rated 1 out of 5 stars

Another Scam Site Using GRUNTSTYLE as their hook THIS IS NOT GRUNT STYLE they take your order wait 3 weeks then log their system as delivery made without ever delivering TOTAL SCAM Stay away

Company details

  1. Men's clothes shop
  2. Activewear shop
  3. Children's clothes shop
  4. Clothing Shop
  5. Headwear shop
  6. Streetwear store
  7. Ladies' clothes shop

Written by the company

At ClothingShopOnline.com we’re not interested in what you wear once in awhile. We’re invested in what you wear everyday. We believe there’s a place in everyone’s closet for cutting-edge fashion and formal wear, but the most important wardrobe pieces are the ones you wear each and every day. Launched in 2012, ClothingShopOnline.com is the one stop shop for the kind of clothes you love to wear: fitted t-shirts, comfy sweats, breathable workout attire, cozy outwear, and so much more at the lowest wholesale prices. No minimum order necessary! ClothingShopOnline.com makes it easy for users to find clothing of all kinds, for all kinds. Our goal is to satisfy the apparel needs of online shoppers with a wide selection, a user-friendly interface, and the most affordable prices on the web. T-Shirts: • Short Sleeve • Long Sleeve • Tank Tops • Outerwear • Jackets • Pullovers and Parkas • Athletics: Hoodies • Shorts and Sweats • Wovens: Dress Shirts • Bowling Shirts and Denim Shirts • Headwear: Caps and more.


Contact info

2.2

Poor

TrustScore 2 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(2,394)

18 reviews in the last 12 months

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Rated 2 out of 5 stars

I was shipped someone else’s order…

I was shipped someone else’s order entirely, UPS updated the tracking immediately as delivered, however I keep getting them same generic automated response from them saying the carrier hasn’t updated the status yet and they’d have to wait 14 days to re-ship my correct order. Unacceptable.

After this experience I realized this was my second attempt from this company to purchase this one item. The first time was on Amazon which was never even shipped!

7 December 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Leigh,

Good morning!

Thank you for taking the time to rate our site. We appreciate you taking the time to let us know how we can improve to raise our score. Your
feedback will be provided to management to further improve the customer experience.

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback and sorry for the difficulties with your purchase.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

Geat online shop

Geat online shop. Really like to shop here.

27 November 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Alison,

Good morning!

Thank you so much for your feedback! We highly appreciate you taking the time to rate our site and we will make sure to pass the feedback to our management.

Thank you again and have a great day.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 1 out of 5 stars

ordered a month ago

ordered a month ago, not even close to the expected date of delivery. tried to sign in, forgot my password, was told "link would be sent to reset", no link.....still no word, no clothes, no link....nothing except the charge on my charge card....i would like to receive either an email explaining or even a link to reset my password. i guess at this point a credit for what i paid or what the actual product i ordered does not seem to be forthcoming

30 September 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Gary and Brenda,

Thank you for taking the time to rate our site.

Your feedback helps us further improve the customer experience, however, for us to be able to locate your purchase and further assist you please reach out to us via email at info@clothingshoponline.com with your order number and details.

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback!

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 3 out of 5 stars

Fair and average experience

Fair and average experience. We got our package delivered but the support were a bit sluggish In replying

4 November 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi,

Good afternoon!

Thank you for taking the time to rate our site. We appreciate you taking the time to let us know how we can improve to raise our score.

Thank you again for the feedback.

Sincerely,
Clothing Shop Online

Rated 3 out of 5 stars

Would have been a great experience but…

Would have been a great experience but I received a smaller size of the shirt I ordered. Satisfactory experience

3 November 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi,

Good afternoon!

Thank you so much for providing us with your feedback. Your feedback will be provided to management to further improve the customer experience.

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Clothing Shop Online

Rated 1 out of 5 stars

Ordered a 3X, not a medium!

Ordered through Amazon. Ordered a long sleeve 3x shirt. Received a short sleeve medium! Since it was for a costume in a few days, I asked that they correct their mistake quickly by sending the shirt as soon as I initiated the return rather than waiting til they receive it, process it, and get around to sending a replacement. They refused to help in any way - just essentially told me sorry, too bad, so sad.

28 October 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Cara,

Good morning!

Thank you for taking the time to rate our site. Our records show my coworker David, informed you we can gladly assist you with a refund or a replacement as you preferred, however, we do not provide expedited/overnight shipping for replacements as you requested so we asked you if you still wish to receive a replacement with standard shipping or refund.

In regards to the process of the replacement through Amazon, replacements are sent right away once the request is made, not after we receive the original product returned. I am very sorry for any confusion caused.

Your feedback will be provided to management to further improve the customer experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 1 out of 5 stars

Mistaken review

edit: Then I apologise. I seem to have followed an incorrect link which led me to you after not being able to get any contact with the company.

I ordered boots in August 2022 after seeing a Facebook advert and they still have not arrived in October. There is a link to my order and it is showing as active but no sign of a delivery and when I try to contact the company the email bounces and social media links are no longer active.
Feels like a scam to me. :(

23 August 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Sarah,

Good morning!

Thank you for taking the time to provide us with feedback; however, it seems you may have purchased the item with another company since we do not sell any type of boots at this time.

We advise you to confirm with your bank statement the name of the company that made the charge to your account.

We sincerely appreciate you reaching out to us.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

I really liked the blouse I ordered…

I really liked the blouse I ordered here. Nice fabric. I used to order jeans here a couple of years ago and I still wear them.

1 September 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Linda,

Good morning!

We sincerely appreciate you taking the time to provide us feedback for your purchase. What a delight to hear you had a good experience. We are grateful for your patronage and are happy to assist you at any time with any questions or concerns.

Thank you again for rating our site.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

Womens sizes here…

If you want to buy heavier t-shirts this is the place. They have always been correct when sending things.
they have women's shirts in all sizes. one time I ordered a size that was too small and they told me not to send it back. To just keep it or donate it.

4 September 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Dawter,

Good morning!

Thank you for taking the time to rate our site. What a delight to hear you had a really good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 1 out of 5 stars

I would like to write a review about…

I would like to write a review about clothing ordered online that were not as described. How can I do this? I have been backwards and forwards and keep getting the same page.

11 August 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Angela,

Thank you for taking the time to provide us with feedback!

Your feedback will be provided to management to further improve the customer experience. I was unable to locate your purchase on our system with the details provided, however, we invite you to contact us via email at info@clothingshoponline.com for further assistance.

We sincerely appreciate you reaching out to us.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

My experience with your company was a…

My experience with your company was a pleasurable one. Other stores without naming names were a JOKE!
Their idea of a variety of colors were 3 dark, depressing
hues that they gave you 2 of in a package of 6. No need to look any further folks, it's here that you'll find what you're looking for.

11 August 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Dash,

Good morning!

Thank you for taking the time to rate our site. We are more than happy to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

The Best Tees (Comfort Colors) The Best…

The Best Tees (Comfort Colors) The Best Customer Sevice and the Fastest shipping to be had.

10 August 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi,

Good morning!

We sincerely appreciate you taking the time to provide us feedback for your purchase. What a delight to hear you had a good experience. We are grateful for your patronage and are more than happy to assist you at any time with any further questions or concerns.

Thank you again for rating our site.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 1 out of 5 stars

Not worth the risk...

Not worth the risk...

I ordered 7 t-shirts from here. Nothing crazy. Unfortunately, they shipped only one of the shirts via USPS, and the rest via Lasership. Just check Laserships reviews on here if you're curious. Not good. I got the one from USPS, but none from Lasership. They claimed the package was stolen, and they took a photo of a package far away and blurry as proof. We have never had a package stolen, so I find it very odd. They stated they would not replace the items, and that I should report it to law enforcement - LOL! Anyways, just avoid it. It is not worth it and the products are nothing special anyhow.

29 July 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Joseph,

Good afternoon!

Thank you for taking the time to rate our site and for the details provided. We appreciate you taking the time to let us know how we can improve to raise our score. Your feedback will be provided to management to further improve the customer experience.

Please note that we are not liable for stolen packages. You're welcome to file a police report with their local authorities and file a claim with the carrier.

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

I am very sorry for any inconvenience you experienced and sincerely appreciate your comprehension.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

Best place to buy

Cheap, good quality, and came quickly.

25 July 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi,

Good morning!

We sincerely appreciate you taking the time to rate our site. What a delight to hear you had a good experience. We are grateful for your patronage and are happy to assist you at any time with any further questions or concerns.

Thank you again for your feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

Loved the shirts 👕 👌

Loved the shirts 👕 👌. Will order again.

27 June 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Mattie,

Good morning!

Thank you for taking the time to rate our site. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

True to Size

The clothing is true to size. Name brand products at a much reasonable cost. And shipment is within 7-10 days.

28 May 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Kathy,

Good afternoon!

We sincerely appreciate you taking the time to provide us feedback for your purchase. What a delight to hear you had a good experience. We are grateful for your patronage and are happy to assist you at any time with any questions or concerns.

Thank you again for your feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 5 out of 5 stars

AMAZING PRODUCTS QUALITY AND DESIGN!

T-shirts that are both affordable and comfortable are available. A wide range of styles, colours, and sizes are accessible. Shipping was quick, and the prices were reasonable. I've never had any issues, and shirts are always delivered on time.

2 May 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Gordana,

Good morning!

Thank you for taking the time to rate our site. What a delight to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.
Clothing Shop Online

Rated 5 out of 5 stars

Shirts were fantastic

Shirts were fantastic, looked even better than we thought. The little speckles were many bright colors, but were tiny. We wanted a starfield like look and it was perfect. Also they were super soft, which we hoped for and were not disappointed.

29 April 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Brian,

Good morning!

Thank you for taking the time to rate our site. We are happy to hear you had a good experience. Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.
Clothing Shop Online

Rated 2 out of 5 stars

Expen$ive $hipping & Return$

I was taken in by the sales and the empathetic return message. $13 shipping and $13 return shipping was such a massive waste when none of the fits worked for me. I feel like those shipping rates are a little more than they should be, though I do understand that nonAmazon shipping does have cost. I wish I had just donated my items to a homeless shelter or gifted them rather than the Clothing Shop Online deducting -$13 from my return. Because it's an online store, make sure you know exactly what item, fit, size you need. I really regret buying from this website.
Read the fine print and know what you're getting into.

28 April 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi K M S,

Thank you for taking the time to rate our site.

We appreciate you taking the time to let us know how we can improve to raise our score. Your feedback will be provided to management to further improve the customer experience.

Please note that the cost of the return label would be determined by the carrier and depends on the weight and size of the return.

Below you will find the link for our returns page on our website: https://www.clothingshoponline.com/returnpolicy

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.

Sincerely,
Pablo Cruz
Clothing Shop Online

Rated 1 out of 5 stars

Not happy as a first time customer

1st time customer I order 19T shirts they put on 19T shirts in a small bag when I received it the bag was completely ripped , Paper inside with everything that I received was also ripped. I love the shirts but the way I received it not happy at all.

14 April 2022
Unprompted review
Clothing Shop Online logo

Reply from Clothing Shop Online

Hi Fernando,

Thank you for taking the time to rate our site.

We appreciate you taking the time to let us know how we can improve to raise our score. Your feedback will be provided to management to further improve the customer experience.

Our records show the claim has been filed with the carrier for the damaged package and if any item was defective, be sure to submit the return request through our website at your earliest convenience for a full refund of the item(s).

Your continued satisfaction and patronage are important, and we hope to have another opportunity to better serve you in the future.

Thank you again for the feedback.
Sincerely,
Pablo Cruz

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