Clothsecret Reviews 86

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, citing poor quality, inaccurate representations compared to the website, and issues with sizing. Customers frequently encountered problems with their orders, including extended delivery times, items not arriving, and difficulties with tracking information. Reviewers also expressed frustration with the delivery service, noting significant delays and packages originating from unexpected international locations. The website was also a source of dissatisfaction, as some customers reported not receiving order confirmations or accurate information after making a purchase.

What people talk about most

Product

Users describe negative interactions with product. Many reviewers report that products received do not match... See more

Order

People report negative experiences with order fulfillment. Many customers express frustration over not... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers describe items as having... See more

Delivery service

Customers express significant dissatisfaction with the delivery service. Many report not receiving their... See more

Website

Reviewers highlight negative aspects of the website. Many customers report that products received were not as... See more

Based on these reviews

Rated 1 out of 5 stars

Worst company ever!!! Purchased a red freedom sweatshirt to honor Charlie Kirk and received a very POOR quality red sweatshirt that had white throughout as if it was white washed!!! Contacted the comp... See more

Rated 1 out of 5 stars

Bought 2 Charlie Kirk shirts. Charged me extra, after the sale, took 3 weeks to get shirts and they are garbage quality. Returns and refunds are not an option and I’m currently being ghosted. Also, c... See more

Rated 1 out of 5 stars

I'm still waiting after a month for Charlie clothing. Looks like it's coming from Italy. I believe it's a scam!! They keep sending me tracking updates, but it's not moving. Total regret!! They take a... See more

Rated 1 out of 5 stars

Wow, I wish I would've seen these reviews before I bought my purchase. Not only did it take two months to get the product, but they told me several weeks into this process that the product was deliver... See more


Company details

  1. Clothing Shop

Written by the company

The moment you enter our store you will experience a new level of serenity and good taste.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

86 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible

Horrible, wish I would have checked the reviews before I ordered. The product looks nothing like the advertised. I got a pillowcase of a jersey meaning it look like somebody just took a picture and just decided to just use cloth to make a t shirt for the jersey, horrible and embarrassing.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

This place it trash

This place it trash, I never got what I ordered it’s going on a month . They keep giving me tracking number and end up being fake. They keep saying that it’s been delivered to my house and that’s a lie because I have cameras all around my house. This place is a scam . F them. Don’t buy from them if I could I wouldn’t even give them 1 star

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Dont buy anything from this website

Dont buy anything from this website! I bought a so called waffle shirt for the Super Bowel yesterday and the shirt looked like a fake Waffle shirt. I asked for a refund and they want to give me $6 from the $30 something dollars I paid for the shirt which was suppose to be gift. Their a joke! I wish I would of saw some of these reviews before I did a purchase. DON'T BUY FROM THEM, THEIR A FRAUD!

16 January 2026
Unprompted review
Rated 1 out of 5 stars

100% a scam

100% a scam. Don’t even visit the website or they will steal you credit card information.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

I never received my merchandise

I never received my merchandise. This company said that it was delivered but I never got it and the tracking # they gave me was bogus. After several e-mails to them, I was still not compensated for the cost even though this company took the money out of my account right away. They have made no attempt to reimburse me or send me what I ordered and paid for. Do NOT do business with them!!!

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Wow, be careful what you purchase

Wow, I wish I would've seen these reviews before I bought my purchase. Not only did it take two months to get the product, but they told me several weeks into this process that the product was delivered at my house and it was actually still sitting in customs in Chicago. When I finally got the product, the main color of the product was way different than what it showed online. I contacted them through email, I was asked to send an , I was asked to send a picture of the product and I sent what they had online and was told that the warehouse confirmed that's what they sent. They only offered a four dollar refund for this product that did not look anything like what they showed online.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Company is a scam

Company is a scam. Took over 2 1/2 months to get my order and finally get it and nothing fits. Everything runs at least 2 sizes to small. They respond to emails once every couple days. Will not give you info on how to return the product. Absolutely could be the worst company I’ve ever dealt with! DO NOT PURCHASE ANYTHING FROM THIS TRASH COMPANY!

9 September 2025
Unprompted review
Rated 1 out of 5 stars

terrible

terrible, never received my item and when i contacted the site, they said that i would have to send money for them to send me another one. Terrible site! do NOT order off of them.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrible material and company

Horrible material and company . The product was made of poor material , not as advertised , late and they have been difficult and offered me $6 and $8 on my return of $82.never buy from here .

4 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is a disgrace

This company is a disgrace! I ordered a shirt in size small and simply wanted to exchange it for a bigger size. They told me that wasn't an option and offered me $5 as a "goodwill gesture." Please don't buy anything from this company. They should be put out of business!

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst company ever!!

Worst company ever!!! Purchased a red freedom sweatshirt to honor Charlie Kirk and received a very POOR quality red sweatshirt that had white throughout as if it was white washed!!! Contacted the company and they offered $7 refund and said their customer service department said it was authentic!!! Asked for complete refund or new sweatshirt and they advised I would need to send back to CHINA which would be expensive and at my cost!! What a joke!! DO NOT ORDERFRIM THIS SITE!!

24 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS SITE

This is what I just wrote to their support…..Seriously! I am willing to accept $20.00 for something that I paid $30.00 for and is literally worth $5.00! You should be ashamed of yourselves and especially for a charity that is meant to do good! Embarrassing to say the least and even for me for falling for such a mediocre item. DO NOT BUY ANYTHING FROM THIS SITE. ITS A SCAM

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Cloth Secret is a deplorable company

Cloth Secret is a deplorable company. Mine came approx a full month late from Spain! had no idea I was buying from a company located outside the USA. The quality of the shirt I bought was poor. The material was scratchy to the skin, the size M was more like a size Small. I tried returning it but they would not do it! DO NOT BUY FROM THIS COMPANY! Cloth Secret IS A SCAM!
Has anyone tried to sue them?

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Nothing like what I ordered

Nothing like what I ordered . Poor quality and the iron on they used is even messed up. The m is apart from where it needed to be . What a rip off. One day I will learn not to order off Fb. And of course no return because was on sale. That is how they get away with it.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

We ordered 2 Freedom sweatshirts

We ordered 2 Freedom sweatshirts. They are nothing like the picture showed. They are the UGLIEST sweatshirts I’ve ever seen. So we’re out $69. For something we won’t wear. I wouldn’t even donate these. Very disappointed

14 October 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been waiting for over a month for…

I’ve been waiting for over a month for 2 shirts. They are not complicated designs, yet I paid more than I should have and still don’t have them. The company made it look like they were part of an effort to support Charlie Kirk’s legacy but looks like it is a scam. Lots of shipping updates with no product delivered. Stay away from them!

15 October 2025
Unprompted review

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