Cloudy2Clear Windows - Crawley & Gatwick Reviews 1,004

Excellent from start to finish, at modest cost. Both the young man who called to measure up, and his colleague who fitted a window unit and new handles to a French window, were efficient and friendly, and the job was completed very quickly. Full marks!

Having finally decided to replace a double glazed window which had failed and was all misted up, I was anxious about finding a reliable, cost effective company that could do it. I found Cloudy2Clear in my town’s local magazine which comes free through the letter box.
I contacted the company by phone to arrange for someone to have a look at the problem. From the minute I made contact to the day the window was actually replaced, I cannot fault the service I received. All the staff I dealt with was very friendly, courteous and efficient. They really know their products and they also explained very clearly the whole process for the replacement. They offered options for the type of glass replacement, one being slightly more expensive but they were not ‘pushy’ at all in trying to sell the latter. The installation was on time and I was kept informed by the installers when they would arrived. The replacement was very straight forward and quickly done with no mess whatsoever. I paid for the work at the price that had been quoted to me. All in all, I received perfect service and I would not hesistate to recommend this company.

The end result is great - clear windows. However, I was not comfortable with the sales process, Tom visited to provide a quote, I explained that I would like to discuss with my husband, however, very subtle but I felt under pressure, I agreed to one of the three windows at the time and was offered a discount if I agreed to go ahead with the other two.
I did go ahead with the other two, however, the discount was not reflected on the invoice.
This was queried by the fitters (who were excellent), Tom rang and asked to speak with me - could I remind him of our conversation, apparently he meets with lots of customers and does not remember names/faces/windows etc - not really what I wanted to hear, from an allegedly family business.

Very good service as always, windows replaced with minimum fuss at a good price

Very good communication excellent efficient service

Replacement panes fitted very quickly and efficiently. Window opening, closing and locking all adjusted so easier than before. New hinges fitted to another smaller window. Everyone very nice, polite and cheerful. Will definitely use again.

All good with the work and time keeping - no complaints at all

Very efficient and good communication about arrival.
They carried out the work as requested and at a very reasonable price .
We are very pleased with the result.

Great service and product.
Efficient polite and skilful staff,

customer care was good, explained clearly the procedure. Kept to time when appointments made for estimate and for work to be carried out. Tidy workers, and carried out the work with skill.

Third time using Cloudy2Clear. Always been happy with their work. They replaced blown double glazed windows and replacement panes look good as new.

They turned up on time and were really polite and cleaned up as they went along - I did only have one pane of glass replaced and a loft window glass replaced - I was amazed at how quick it all was
They called before hand and I would recommend them and would use them again

On time, professional and polite

Great job. Very quick turnaround on a large patio door. Very pleased.

Good price (I had a second quote which was almost double) quick service, no mess and efficient staff.

No fuss replacement of misty glass panel . Payment strait forward. Some concerns over arranging guarantee.

An excellent way to solve the problem of steamed-up double glazing, all handled very efficiently from quotation to installation.

Amazing from start to finish, 5* company.
Ben came out initially to give us a quote such a lovely guy then we had two guys do the job on the day all very professional, tidied up after themselves, informative, friendly, they did a perfect job.
We had the glass replaced in our lounge window, we would highly recommend and would definitely use cloudy2clear again. Thank you 😊

Friendly visit fm salesman, no pushing
Efficient installers, clean and tidy