Cloudy2Clear Windows - Walsall - North Birmingham Reviews 

66
TrustScore 4.5 out of 5

4.4

Kestrel Way 108, WS6 7LQ Cheslyn Hay, England, GB


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Rated 5 out of 5 stars

Can't fault James and his team James came round and measured 17 replacement windows and two weeks later they have fitted them excellent service from start to finish and the fitter did an brilliant job... See more

Company replied

Rated 5 out of 5 stars

Call them up because of a broken glass panel in one of my windows and a stubborn lock in another one. Came over and addressed the issues at hand giving me a fair quote. On the day of installation of n... See more

Company replied

Rated 4 out of 5 stars

Someone visited 48 hours after my enquiry, a comprehensive quote was provided. The job was booked within a week and the fitters arrived on time. The Georgian effect slats were off centre but otherwise... See more

Company replied

Rated 5 out of 5 stars

Cloudy2Clear are absolutely brilliant! The team are extremely friendly, very knowledgeable and will work to get the job done. I had a very tricky job of trying to restore my windows after several quot... See more

Company replied


Company details

  1. #7 of 39 best companies in Window supplier
  2. #13 of 46 best companies in Double Glazing Installer
  3. #6 of 7 best companies in Glass repair service
  4. #6 of 17 best companies in Locks Supplier
  5. #12 of 36 best companies in Window installation service
  6. #14 of 40 best companies in Window treatment store

Written by the company

We repair the glass panels in double glazing; just the glass! This saves you time and energy. What is a failed double glazed unit? A failed double glazed unit is when condensation exists between the panes of glass. We also replace damaged or broken units, as well as locks, handles and hinges.


Contact info

  • Kestrel Way 108, WS6 7LQ, Cheslyn Hay, England, United Kingdom

  • 08006121118

4.4

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.4

All reviews

(66)

1,806 reviews in the last 12 months

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Rated 5 out of 5 stars

Can't fault James and his team James…

Can't fault James and his team James came round and measured 17 replacement windows and two weeks later they have fitted them excellent service from start to finish and the fitter did an brilliant job will be contacting them to replace the rest

20 July 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 1 out of 5 stars

Poor service.

I contacted Cloudy to Clear 4 weeks ago. I was told that the local agent would ring me. He hasn’t! Not impressed!!

26 May 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

HI Lesley, sorry to hear about your issue. Can we please ask how you contacted us and what is your postcode so we can look into this further with your local expert.

Rated 1 out of 5 stars

I made an appointment for a trade to…

I made an appointment for a trade to give me a quote on a blown window and 3 faulty handles. The assistant said was in my area on Wednesday this week. I said yes that’s fine but will not be in till 10.30 as had to take car to garage for mot. Arrived home at 10.15 and waited till 11.55 no one came called company who checked and said trade called just after 10 and assistant would call me back to rearrange. I wouldn’t mind but I specifically said I wouldn’t be there till around 10.30 and a courtesy phone call would have been nice to inform me trade was at my property instead I waited around for no reason not impressed. Hi first of all thank for responding much appreciated however I would like to clarify a couple of things yes when your assistant called me she did initially say 10 am but as I’ve previously stated I told her I wouldn’t be there at 10 due to taking my car in the garage your assistant then said how bout 10.30 till 11 am I was pleased with this. I even put the date and time in my diary. I’ve checked my door cam footage and yes your trade arrived at 10.03 rang the other doorbell we have then stood at the drive with his phone to his ear at no point did I receive a missed call on my mobile or via the ring doorbell if I had I would have explained I was 10 mins away and if the gentleman would wait. I don’t make appointments and not keep them as I know how annoying this can be and a waste of your trades day.

20 May 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

HI Susan, apologies for your experience. We are looking into this with your local expert.

UPDATE FROM LOCAL EXPERT:
Our apologies that you weren’t pleased with the service you have received from ourselves.

Having spoken to the team I can see your appointment was made for after 10am which was the time given in the initial call not 10:30am.

Our representative arrived at the property at 10:07am but no one was home. We tried the mobile number provided but were unable to speak to yourself.

Our customer service assistant then spoke to you on the afternoon to apologise for the inconvenience and to try and reschedule your appointment.

Rated 5 out of 5 stars

Replacement window …

Yet again another fantastic job done on replacing 2 bedroom windows thanks 👍

6 May 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Very professional

Very professional in what they do and also do a good job

21 April 2026
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

I have to say that I was really looked…

I have to say that I was really looked after. I’m a lady of 82 years old and was taken care of unexplained everything to me the old man that came and did my windows wash absolutely delightful I would recommend them full heartedly thank you so much for doing a brilliant job

18 March 2026
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 4 out of 5 stars

Speedy response

Someone visited 48 hours after my enquiry, a comprehensive quote was provided. The job was booked within a week and the fitters arrived on time. The Georgian effect slats were off centre but otherwise the job was completed quickly and efficiently

23 February 2026
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Fantastic

Replaced my double glazed window panels. Reasonably priced, service was quick and it comes with 25 year warrantee. Super, super impressed.

12 February 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Quick response time to initial contact

Quick response time to initial contact. The work was carried out within a week, at a reasonable price, by a very pleasant guy. Made a really good job of replacing the panes, no mess, and the windows look like new. I am a very happy customer.

13 January 2026
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Cloudy2Clear are absolutely brilliant!

Cloudy2Clear are absolutely brilliant! The team are extremely friendly, very knowledgeable and will work to get the job done. I had a very tricky job of trying to restore my windows after several quotes to replace the whole window and frames - Cloudy2Clear fully repaired and as a result have helped saved a lot of money. I will also go directly to Cloudy2Clear. Thanks again and I would definitely recommend.

31 October 2025
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

Rated 5 out of 5 stars

Very pleased with the transformation.

Team fitted several windows for us. Unfortunately there was a problem which they rectified very satisfactorily and quickly. Pleasant, polite and tidy workmen. Very pleased with the transformation.

29 September 2025
Unprompted review
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Reply from Cloudy2Clear Windows - Walsall - North Birmingham

Thank you for your review.

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