clōw atelier Reviews 25

TrustScore 4.5 out of 5

4.5

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Company details

  1. Hair product shop
  2. Jewellery Designer

Written by the company

At clōw atelier, we create luxurious, handcrafted hair accessories that are bold, refined, and unmistakably unique. Each piece is designed to elevate any outfit with timeless style.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

25 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Clow is an outstanding brand

Clow is an outstanding brand. Lovely owner, she really helped me out and choose the one right one for me. I’m really happy with the package it’s beautiful! Also got one for my mom! Thank you!

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Bad shipping experience

Bought a Christmas gift weeks ago and still haven't received my package... Even though I live in the EU and it should be a very straightforward shipping... Also, the tracking of my package isn't very detailed nor helpful

23 December 2025
Unprompted review
clōw atelier logo

Reply from clōw atelier

Hi Julia,

We’re really sorry to hear that you’re disappointed with the shipping experience, especially during the holiday season, when everyone is excited to receive their gift.

Just to clarify, your order was placed on December 13th over the weekend and was shipped on December 16th, within two business days. From that moment on, the delivery is handled by the postal service. As the package is travelling from the Netherlands to Barcelona during the busiest time of the year, delays can unfortunately occur.

We completely understand how frustrating this must feel and we truly want to help. Please feel free to reach out to us at info@clowatelier.com so we can look into this together and see how we can make this right for you.

Thank you so much for your patience, we hope to resolve this for you quickly.

Rated 5 out of 5 stars

Perfect & rare piece

I ordered a piece for a wedding, and it turned out perfect! You can really tell it’s handcrafted and great quality, so rare to find these days. Also, super fast delivery.

25 September 2025
Unprompted review
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