Booked a hotel room in Las Vegas through Club 1 in February 2025. Was charged in full for the hotel stay. Checked my email before arriving at the hotel to find out that the website was no longer acces... See more
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I was a little hesitant at first. However, right after booking I received a reservation request & shortly after I received confirmation. I also spoke with the hotel directly to confirm that everything... See more
It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor. Room wa... See more
Company replied
After reading a mix of reviews, I decided to go ahead and book. I followed the instructions provided and recieved my booking shortly after. Just to confirm, I waited a week and confirmed with the re... See more
Company details
Written by the company
Club 1 Hotels is a leading wholesale travel company offering members-only rates that are up to 60% Off at over 1.8 million hotels, car rentals, and activities worldwide. Plus, members have access to exclusive rates on flights, vacation homes, golf tee times, theme parks, tickets, and more. Every member earns 2% or more in loyalty points on every booking that can be used towards future travels. Create a Free Account today and Save!
Contact info
166 E Superior St, 60611, Chicago, United States
- 312-529-8474
- info@club1hotels.com
- club1hotels.com
3.7
Average
327 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Cheapest option
3 July 2023
Unprompted review
Créme de la créme!
Club 1 Hotels have the very best prices anywhere any time! And their customer service is just awesomely amazing! If you, your family and friends aren't using them then you are missing big time! Try them, and thank me later!
4 July 2023
Unprompted review
SCAM
SCAM
I booked a stay with HB at Shangri-La in Abu Dhabi in may 2023.
At check in hotel reservation was for BB, so I had to pay again for meals.
I immediately contacted memberservices
Reservation 39333-39363
Guest service is terrible, they promised the refund but simply vanished.
After more than 60 days I'm still waiting for the refund, and I'n not getting any news by them
Avoid
1 May 2023
Unprompted review
Stayed in cambria and it was overall…
Stayed in cambria and it was overall very good experience.
17 April 2023
Unprompted review
Was able to find a nice hotel at a good…
Was able to find a nice hotel at a good rate.
28 June 2023
Unprompted review
Just checking out the prices
Club 1 hotels are a AWESOME resource to plan your business trips, vacations, and event!! Customer service, when needed is very helpful in answering any questions that may make your experience as enjoyable as possible.
3 July 2023
Unprompted review
It’s all about setting expectations
It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor.
Room was somewhat clean. Staff is very kind and responsive though. Continental breakfast has room for improvement.
1 July 2023
Unprompted review
Reply from Club 1 Hotels, LLC.
Hi Mike, sorry to hear about your experience at the hotel. Next time we suggest contacting the property manager to help resolve the issue as we are a software company and do not own or operate any hotels.
Comfy experience
I have explored Club 1 Hotels services multiple times for searching reasonable hotel rates as well as for finding a near location of a car rental. The web site is user-friendly and offers great selection of the facilities tourists are routinely looking for. I guess it is one of the best services in the industry to date.
3 September 2022
Unprompted review
Very good experience
Very good experience. Good suggestions and discounts. Will use again.
2 June 2023
Unprompted review
Excellent experience
Excellent experience! Everything was explained fully and it was a great experience overall!!
25 June 2023
Unprompted review
This app has the best prices for hotel…
This app has the best prices for hotel rooms.
6 May 2023
Unprompted review
I made a reservation 2 months ahead of…
I made a reservation 2 months ahead of time then I had to cancel 2 days after I made it because I am going in the hospital and I was told that was impossible because I checked some red box which I did not and even if I did that's insane 2 months ahead of reservation and they can not cancel it's a bait and switch I wonder if they will even show awful review go elsewhere this is not a good place for reservations of any kind stay away Barbara
6 June 2023
Unprompted review
Reply from Club 1 Hotels, LLC.
We are absolutely stunned by your fraudulent claim! You on your own free will booked a non-refundable/non-amendable/non-negotiable reservation that is highlighted on the checkout page in BIG RED LETTERS which you then had to check the box accepting the non-refundable/non-amendable/non-negotiable reservation conditions. Your review is shameful!
Great choices
2 July 2023
Unprompted review
Love stay at nice hotels
24 June 2023
Unprompted review
I enjoyed my hotel, and the staff was professional.
Club 1 Hotels offers the world's largest collection of members-only wholesale hotel rates that are not offered to the public. Even when rates seem somewhat pricey, I never had to worry about locating a room.
7 March 2023
Unprompted review
Love it when I use it to book my trip
18 May 2023
Unprompted review
Club 1 hotel is a must for travel.
Club 1 hotels makes it easy to go or stay anywhere. I used them for my trip to Japan and the experience was excellent. The hotel was exactly as rated, plus it looked just like the pictures. The pricing was reasonable for the length of my stay and the style of room I had. It was a deluxe room with a lot of amenities. I will be using Club 1 for my next trips.
29 March 2023
Unprompted review
Have not booked through the site yet
Have not booked through the site yet, but have found a lot of inspiration.
2 July 2023
Unprompted review
I enjoy wholesale rates and special…
I enjoy wholesale rates and special discounts on the entire Club 1 Hotels Collection.
1 July 2023
Unprompted review
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