Club Swan Reviews 

36
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Shocking service, huge fees and it seems that even though they have concluded an exchange, they sit with your money, waiting now 16 hours for them to credit my account. When I speak to support, I get... See more

Rated 1 out of 5 stars

This service very unreliable, only for desprates. Crypto deposits takes weeks or might loss your funds without a refund. Customer service is horrible. Just stay away. I warned you. STAY AWAY.

Rated 5 out of 5 stars

I love clubswan! Been using it for a while now, my favorite part is the instant liquidity, I buy crypto it’s available right away, I sell crypto and the cash is available right away. Also I feel very... See more

Rated 1 out of 5 stars

What a disgusting company. They keep 7700 $ for more than 5 weeks now and do not proceed anything to solve the problem. I warn everybody to get even in contact to this fraudsters. The probability t... See more

Company details

  1. Alternative Financial Services

Written by the company

Club Swan is a lifestyle/concierge company with a payments platform for crypto and traditional currencies. Our concierge services can save up to 40% on all travel, shopping & lifestyle needs. Spend 150+ with the Club Swan metal card anywhere in the world.


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1.8

Poor

TrustScore 2 out of 5

36 reviews

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1.8

All reviews

(36)

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Rated 5 out of 5 stars

Full marks for being first of a kind

Full marks for being first of a kind. Fees are high and i am not quite in that market but it will be interesting to see if in time and with competition this 3% rate will improve. Nice start though to this bitcoin subject

24 November 2020
Unprompted review
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