Shocking service, huge fees and it seems that even though they have concluded an exchange, they sit with your money, waiting now 16 hours for them to credit my account. When I speak to support, I get... See more
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This service very unreliable, only for desprates. Crypto deposits takes weeks or might loss your funds without a refund. Customer service is horrible. Just stay away. I warned you. STAY AWAY.
I love clubswan! Been using it for a while now, my favorite part is the instant liquidity, I buy crypto it’s available right away, I sell crypto and the cash is available right away. Also I feel very... See more
What a disgusting company. They keep 7700 $ for more than 5 weeks now and do not proceed anything to solve the problem. I warn everybody to get even in contact to this fraudsters. The probability t... See more
Company details
Written by the company
Club Swan is a lifestyle/concierge company with a payments platform for crypto and traditional currencies. Our concierge services can save up to 40% on all travel, shopping & lifestyle needs. Spend 150+ with the Club Swan metal card anywhere in the world.
Contact info
1 King William Street, EC4N 7AF, London, United Kingdom
- enquiries@clubswan.com
- clubswan.com
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Full marks for being first of a kind
Full marks for being first of a kind. Fees are high and i am not quite in that market but it will be interesting to see if in time and with competition this 3% rate will improve. Nice start though to this bitcoin subject
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