Clydebuilt Windows & Doors Reviews 

1,410
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality and robust build of the windows and doors, noting improved warmth and a sleek appearance. Reviewers often highlight the professionalism, efficiency, and tidiness of the installation teams, describing the process from consultation to fitting as smooth and straightforward. The staff are frequently praised for being friendly, thorough, and providing excellent workmanship. However, some customers also noted significant difficulties with aftercare and communication. Many people report issues with contacting the company, experiencing unreturned calls, missed appointments for repairs, and long delays in resolving problems. Additionally, a few reviewers mentioned receiving faulty products, experiencing shoddy workmanship, or encountering aggressive sales tactics.

What people talk about most

Service

People report ambiguous experiences with service, with many expressing significant dissatisfaction. Customers... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism and efficiency of... See more

Customer communications

Customers consistently express frustration with the difficulty of contacting the company, citing numerous... See more

Product

Customers had ambiguous experiences with product quality, with many expressing significant dissatisfaction.... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant dissatisfaction with... See more

Reviews shaping this summary

Rated 2 out of 5 stars

We had a total spiel of lies told to us by the salesman who came to give us a quote for double glazing. He had an aggressive sales technique and put substantial pressure on us to make a sale. We... See more

Rated 5 out of 5 stars

Our windows are great , really well built frames are broader & more robust than the ones we had taken out. Look fantastic & you can feel a difference in temperature once installed. The installation... See more

Company replied

Rated 5 out of 5 stars

Replacing windows for the first time was pretty daunting but everyone at Clydebuilt made things very quick and easy. The whole process from consultation to install only took about three weeks. The win... See more

Rated 5 out of 5 stars

Great job from start to finish, Salesman Stephen came out talked us through all the styles, designs and showed us sample, the quality of the window was really impressive and after a fair price for... See more


Company details

  1. Glazier
  2. Door manufacturer
  3. Door supplier
  4. Double Glazing Installer
  5. PVC windows supplier
  6. Window installation service

Written by the company

Clydebuilt Windows & Doors is a family run business based in Cambuslang, Glasgow covering the whole of Scotland. We specialise in energy-efficient products like PVCu and composite doors, as well as double and triple glazing for homeowners, tenants, commercial customers and the trade. With decades of experience in the business and a manufacturing base producing Rehau-approved products, you can be assured your home improvement product is from a business you can trust.


Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1,410)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

2 months and issues still not fixed

We got our whole house redone. Our install was slightly delayed but no big deal. The men who installed were lovely. However, one of the windows badly cracked while they were settling. We called the next morning and we told we would be put through to the remedial team. No one ever called. It took 5 weeks of calling to get a date for someone to come out. This was another two weeks out but at least there was a time scale. On the day no one showed and still no one called. We still have had no communication from them about when this will be fixed.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. From initial contact with young Marin, to Brad and Luke who measured and fitted 2 windows and a door. Very capable, very professional and more to the point, did an excellent job. The HQ kept in touch with updates, were so easy to deal with, it was a pleasure. 10/10

3 July 2025
Unprompted review
Rated 5 out of 5 stars

100% recommended.

100% recommended.
Just had all the windows and exterior doors put in our house can't fault the company kept in contact with us see if we had any issues. Great bunch of fitters Justin, Sean, Kyfer, Finley worked non stop all day and very pleasant to talk too. Highly recommended

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Had the mistake of dealing with this…

Had the mistake of dealing with this company to do our conservatory!2023!was pushed to write a review while being done which was also a mistake as the work is a mess,they made it worst,contacted them by writing and by telephone no reliable feedback!!waste of money paid!!no apologies it caused a lot of stress to my family!!NOT recommending this at all!!!

24 June 2025
Unprompted review
Rated 3 out of 5 stars

Workmenship

The guy who came out to do the quote and the one to measure up were really nice, helpful etc
The job seemed to be sub-letted to a local company for the fitting. The guys themselves were nice and friendly but did a lot of 'half jobs'. When they came back to finish the job the next day I had a list of things wrong with the workmanship from the day before. Didn't follow instruction of what room had to be completed first, so my animals had a safe room.
Within 10 minutes of the guys leaving, the company was on the phone asking for payment. That doesn't give anyone a chance to look over things properly.
The windows were fitted on the 5th Feb and I still have issues, which no-one is getting back to me about.
Certainly would not recommend this company

5 February 2025
Unprompted review
Rated 3 out of 5 stars

After sales service poor

I had 3 windows replaced by this company on 30th May. The largest window was fitted with a broken corner on the opener. They started pushing for payment before the installer had left the premises and before I had opportunity to inspect the installation. During inspection I found the silicone finish on 1 window was poor and while rubbing some of excess off a saw cut was exposed. On another window 1 of the finishing strips was scratched. The broken opener was replaced on 3rd. June. After some wrangling the offending finishing straps were replaced and the offending silicone finish corrected. Before the installers left, I attempted to close and lock the replacement opener and the handle jammed. On inspection it transpired that a metal peg was lying on the bottom channel. The installer thought it must have come off the original.

On 14th June my wife attempted to close this window and the handle jammed exactly as before. I reported this to the company and was advised there would be a delay in fixing the issue. I then found that the window was missing a metal peg, presumably the 1 found on 3rd June. I contacted again and was asked if I could send a picture. This I duly did. Yesterday, being concerned that I was unable to properly secure the I phoned in the morning. I was advised that I would be contacted to make arrangements for an engineer to visit. Up 17.15 today I have heard nothing.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Jamie & Stuart came to install our new…

Jamie & Stuart came to install our new windows & doors, they worked so hard, never stopped the work from the moment they arrived and until all the work was completed, they fitted 6 windows and 2 exterior doors.
Very hard working men. They covered everything up with dust sheets and cleaned up behind them as they went, they left my house clean and tidy. I would highly recommend these guys for all your window, doors etc to be installed by them, very friendly & professional guys,
We are absolutely delighted with our install the results are fabulous

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Great job and professional

Jamie and Stuart turned up on time and did a fantastic job. They replaced 12 windows and 2 doors and the did a first class job. They cleaned up after themselves and were polite and friendly. Efficient and professional service. Would recommend them to anyone.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Grey door and French doors

Absolutely over the moon with the finish on all my work that was carried out. Having the modern feel of the products certainly makes my house stand out from the rest. Can’t wait to walk in and out my house now to see it. Duncan was more than accommodating when it came to a few things I wanted adjusted and couldn’t be happier to rectify to a high standard.

7 June 2025
Unprompted review
Rated 4 out of 5 stars

Justine and Sean arrived when expected

Justine and Sean arrived when expected, they were extremely polite and courteous and got on with the job in hand even though the scaffolding that had been ordered didn’t arrive for 2 hrs. They tidied up and left a great job explaining the workings of the windows before going and reassuring us that someone would be to repair the small piece if render that had come away. Good pair of workers.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company!!!

We paid an £800 deposit however after reading some of the negative reviews online decided something was off with this company. And I've been proved right! We called up to cancel straightaway, well within the 14 day cancellation period, and it's now coming onto 3 months and they have still not refunded us! They are now saying the money has been transferred into our account, which it hasn't. They're not interested in investigating the issue but keep saying it's a problem with our bank. Avoid at all costs!

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Our windows were installed on 5th Nov…

Our windows were installed on 5th Nov 2025 and we are still waiting for the job to be finished. Our biggest window was left throughout winter with massive pieces of plaster missing exposed to the elements. I have lost count of the amount of times I have been in touch with the company just to be fobbed off every single time. Communication, customer service and execution is not this companies strong point. I also find it very suspicious at the lack of negative reviews on here compared to other places. Please proceed with caution or don't proceed at all.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Window & Door

After a small measurement hitch which was quickly rectified the two boys set about the installation of our front window and back door. Zander & Paul were amazing from start to finish keeping us updated as they went. Constantly cleaning up after them, they were a pleasure to have in my home . Thomas & Kayleigh in the office we’re also very helpful and patient with me when I questioned a few details regarding the installation. Well done CB windows & Doors

19 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look