CM Removals Reviews 

160
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I can’t praise CM Removals, Chelmsford highly enough for their service from beginning to end. Claire in the office was polite and helpful every time I rang up. Andy, Paul and Oliver arrived promptl... See more

Company replied

Rated 5 out of 5 stars

We had the pleasure of CM Removals moving our office - I would highly recommend these guys. Nothing was too much or too taxing they were excellent.

Company replied

Rated 5 out of 5 stars

From start to finish I was very well looked after, I can’t recommend CM removals enough. I’d been under a lot of stress and pressure for several months prior to the move, which led me to reach out to... See more

Company replied

Rated 5 out of 5 stars

We recently used CM Removals for our move from Chelmsford Essex to Cranbrook Exeter and couldn't be happier with the service. From start to finish, Andy and his team were professional, friendly,... See more

Company replied

Company details

  1. Removals company
  2. Removals Service

Written by the company

We're CM Removals and we've been moving people for many years. A local removals company that keep costs to a minimum by reducing overheads. This saving is passed onto our customers. We are never beaten on price. Customer service is our no 1 priority and moving them safely without any stress.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

160 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(160)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent service

10 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Isabelle for taking the time to complete a review on our company .

Tim - Cm Removals

Rated 5 out of 5 stars

Great service

Great service with a really nice and efficient group of guys. Would thoroughly recommend and use again

9 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Mr & Mrs King,
Thank you so much for taking the time to review our company on Trustpilot. It was a pleasure to work with such lovely people as both of you. I will pass your comments onto our crew. Wishing you both lots of happiness in your new home.

Tim - Cm Removals

Rated 5 out of 5 stars

Tim and his whole team were fantastic

Tim and his whole team were fantastic, from quoting months before we moved to the moment they left us in our new home. We had a lot of hiccups and the whole process took almost a year but they were regularly in touch to check and reassure. The actual move from Essex to the West Country took two days and went really smoothly. We are so glad that we chose CMRemovals and can't recommend them highly enough. Thanks everyone.

7 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Helen, thank you so much for your glowing review .
I remember the lovely drive down to the West Country , amazing house and beautiful views. Trust you have both settled in , enjoy

Tim - Cm Removals

Rated 1 out of 5 stars

Awful experience

Awful experience. Terrible company. Do not use them. They treat your furniture like a huge game of tetrus

3 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Dear Victoria, We deeply regret that you feel our company carried out an inferior service. I will be looking into this matter over the weekend and report back to you after my investigation. I believe the work was carried out on 28th June 2017? Please bear with us.

Louisa - Cm Removals

Rated 5 out of 5 stars

It’s not possible to fault the team at…

It’s not possible to fault the team at CM removals. Professional and very clear communication during a lockdown move !

3 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Dear Mr & Mrs Marriott, thank you so much for your amazing feedback. We are CM Removals hope you have settled into your lovely new home. Have a great weekend and stay safe during these difficult times that are upon us.

Tim - Cm Removals

Rated 5 out of 5 stars

CM were brilliant

CM were brilliant, efficient, friendly and really put the effort in to get it done ASAP! Highly recommended!

3 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Darren, thanks for taking the time to provide feedback on our company. I remember all them stairs 😂. All the best

Tim - Cm Removals

Rated 4 out of 5 stars

Excellent experience

Excellent experience, amazing team, highly discreet and efficient. Only downside was no packing boxes supplied and no packing service offered. Would definitely recommend.

2 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Richard, Many thanks for taking the time to give our company feedback. I have looked into the the subject of no packing service being provided or offered. In your email of 19/3/20, I note in paragraph 7 of your initial enquiry you state no packing service is required. However, we should of offered boxes and packaging materials and apologise for the error on our behalf. Wishing you all the best and stay safe.

Tim - Cm Removals

Rated 5 out of 5 stars

Outstanding Service

If you are thinking about moving you should use this Company. The Team is outstanding they made the whole moving experience as stress free as it could have been. Headed by the Company Lead, Tim, their professional approach and “can do attitude” really made our moving experience as easy as it could have been. We cannot recommend them enough.

2 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Hi Lee, hope you and the family have settled in . Thank you for your kind words . It was a pleasure to help you out at such short notice. I remember the job well as it was our last job prior to the total lockdown by the government. I will pass on your comments to the personnel involved here at Cm.

Tim - Cm Removals

Rated 5 out of 5 stars

Friendly

Friendly, helpful, generally great service from start to finish! Would definitely recommend them.

2 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Thanks Joe, I will pass your glowing review onto the crew.

Tim - Cm Removals

Rated 5 out of 5 stars

CM Removals moved us into our new home…

CM Removals moved us into our new home a week before the lockdown. I cannot fault them in any way. The team on the day were friendly, quick and they handled our furniture and belongings with real care. I used them in my last move too and I will definitely use them the next time we move house. Excellent removal firm.

2 July 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Dear Sally, Thank you for choosing Cm Removals not once but twice for your household removal. We at Cm Removals love nothing better than repeat customers , it is a testament to our staff and company. Hope you have settled in to your new property. Take care

Tim - Cm Removals

Rated 5 out of 5 stars

Very hepful and hardworking

Very hepful and hardworking! Nothing was too much trouble.

Highly recommend.👍

30 June 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Hello Maxine, I will pass your comments onto the staff involved. It gives them a great boost to hear positive feedback and thanks for their hard work and effort .

Cm Removals

Rated 5 out of 5 stars

Completely would recommend

Very polite people who worked tirelessly to get a tough job done. We would thoroughly recommend CM removals.

29 June 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Thanks Michael for taking the time to review our company. We wish you all the best in your new home.

Cm Removals

Rated 5 out of 5 stars

Really helpful and extremely cautious…

Really helpful and extremely cautious staff. Made our lives easier, would definitely recommend them

29 June 2020
Unprompted review
CM Removals logo

Reply from CM Removals

Thank you Mr Guzman for your kind words. I will PDS your comments onto our staff. Wishing you all the best in your new home

Cm Removals

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