CMYCLOTHES Reviews 

127
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the clothing items feature great designs, and many buyers genuinely enjoy wearing them frequently. Many people often appreciate receiving their packages quickly once dispatched, finding good deals and appealing choices across the store. However, some customers also noted excessively long delivery times and frustrating shipping delays spanning several troublesome weeks. A few other people also felt that customer communication was quite poor, experiencing slow response times and totally unanswered emails. Some people were deeply dissatisfied with incorrect sizing, faulty products, and completely wrong items arriving after considerable waiting periods.

What people talk about most

Product

Consumers find product to be ambiguous, with highly mixed experiences regarding quality and sizing. While... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed feelings about their purchases. While many... See more

Order

People report ambiguous experiences with order, reflecting a high level of disagreement among reviewers. Many... See more

Delivery service

Users describe ambiguous interactions with delivery service, experiencing significant delays ranging from... See more

Response time

Customers consistently note frustration and dissatisfaction with response times. Consumers report that emails... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product is good quality, I ordered a chris stussy Scotland and Real Madrid Jersey. My only complaint is it took well over a month to arrive, I ordered on the 17th of November and only received it... See more

Rated 1 out of 5 stars

The size guide is wrong. Over an inch difference in reality and when shown in photos to them they haven't resolved. They tried offering a 20% refund for sending something that's the wrong size 😂 Take... See more

Rated 1 out of 5 stars

Faulty product, poor communication and mix up with replacement. Received a shirt with a hole in it. My first email was responded to quickly however it’s been poor communication ever since. Unexpe... See more

Rated 1 out of 5 stars

Re:  #11730 COMPLAINT I have been emailing this company for a refund for a month now. I ordered 3 England shirts over 7 weeks ago that have not been delivered. I am getting no help whatsoe... See more


2.8

Average

TrustScore 3 out of 5

127 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 2 weeks

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2.8

All reviews

(127)

55 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this sham company

Absolute sham of a company. Ordered 4/12/25, waited over 4 weeks on delivery with zero communication. The tops arrived and the sizing on them is utterly ridiculous. I ordered 2 size L tops, you’re lucky if these are a medium. Emailed on 3/1/26 asking for an exchange due to sizing, for a reply on 6/1/26 asking me to confirm if I received the wrong order. No response so I had to send a chaser on 13/1/26. Then receive a a response on 14/1/26 saying that since the jerseys had been worn there’s nothing they can do, but they’ll give me a discount to buy new ones. I then replied again to ask where I had stated that anything had been worn, but instead that one was tried on and was too small so wanted to return both as was part of a promo and was looking just to have the sizes swapped. No reply again so chased for a second time on 28/1/26. Got a reply back again that day saying the best they can do is offer me 20% refund. I again went back to them with a screenshot highlighting THEIR returns policy and the wording that shows I am well within my rights to a full refund, even though this wasn’t actually what i wanted, I just wanted a swap. Yet again, radio silence. I sent another email on 29/1/26 to chase, it’s now 07/02/26 and have heard absolutely nothing again from them. I am going to take it to trading standards now.

If you’re thinking about ordering from them… DON’T. Products look great on the website, reality is they’re a shambles and lack any kind of customer service skills or resolutions.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

NO PRODUCTS YET

I placed an order on Jan 16 and i am still waiting for my jersey. There is no info on what region or country the jersey is coming from. I am assuming it's coming from China. it's well pas 1-2 weeks delivery time. we are approaching a 1 month wait time. The shipping info is super suspicious.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Faulty product

Faulty product, poor communication and mix up with replacement.

Received a shirt with a hole in it. My first email was responded to quickly however it’s been poor communication ever since. Unexpectedly received a replacement after almost 2 months (and no communication that it had been sent) and it’s the wrong shirt. Since the last email I sent wasn’t responded to I doubt I will receive one regarding this mix up.

My son is disappointed as he can only wear one of the 3 shirts I ordered - one is way too big as the sizing advice I received was wrong.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

It’s worth the wait, trust me

I’ve ordered here once and I ordered it again, I bought two T-shirts for my cousins as a christmas gift and it came just in time. Even tho it does come within a month, the quality of the T-shirts make up for it

21 December 2025
Unprompted review
CMYCLOTHES logo

Reply from CMYCLOTHES

Thank you and we hope you enjoy your jersey!

Rated 1 out of 5 stars

No product yet

Still no product after almost 2 months.. the Company says I just have to wait. Was supposed to be a Christmas present. Tracking-link does not give any information other than the Company registrated the package 21 days ago.

Update: I ordered the items the 20th. of november and the Company is not answering my e-mail.

26 December 2025
Unprompted review
CMYCLOTHES logo

Reply from CMYCLOTHES

Hi, thanks for your review.
You placed your order on December 5th. Our normal delivery time is around 3 weeks.
Due to holiday and shipping delays, your order has taken a bit longer than expected, but it has not been two months.

We’re happy to help you further. Please email us with your name and order number, and we will look into this immediately and offer a partial refund for the inconvenience.

Rated 1 out of 5 stars

The size guide is wrong. Customer service non existent

The size guide is wrong. Over an inch difference in reality and when shown in photos to them they haven't resolved. They tried offering a 20% refund for sending something that's the wrong size 😂 Takes ages to arrive, customer service is a joke, shirts aren't even sized right. Avoid

3 November 2025
Unprompted review
Rated 2 out of 5 stars

Lies about delivery status - no communication - 3 months shipping time.

Just the fact that the delivery arrived almost 3 month after order and instant payment prevents the 1 star rating:
1. Lies (!) regarding shipping status: CMY claimed in an answer that the shipping company did not have our address. The online tracking system has proven that the address was complete and correct.
2. Customer service reacted either late or not at all
3. Customer service ignored several emails to finally step back from the contract.
4. After having informed CMY that I will initiate a legal case, they have finally reacted and shipped the goods. Silently. No update on this process, no excuse. Nothing.
This was close to an ecommerce master case for lectures "How to screw-up customer experience in almost every dimension".
Reading other ratings, it does not seem to represent the standard.
My recommendation: if you experience a delay of more than one week without proactive notification by CMY, start reaching out early to customer service.

15 August 2025
Unprompted review
CMYCLOTHES logo

Reply from CMYCLOTHES

Thank you for taking the time to share your detailed feedback.

We want to clarify that this issue was caused by difficulties in confirming the correct and complete delivery address with the shipping partner. This unfortunately led to delays in processing and dispatching the order.

We acknowledge that our communication during this period did not meet our usual standards, and we regret the frustration this caused. This situation does not reflect our normal level of service, as also noted in many of our other reviews.

We appreciate your patience and your recommendation to reach out early in case of delays. Feedback like this helps us improve our internal processes and customer communication going forward.

Rated 5 out of 5 stars

Great quality, long wait

Wide range of variety, good deals, stickers/labels are good quality and do not peel off. Only downside is the 4 week wait for clothes to arrive, otherwise definitely worth it.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Stüssy Jersey

I bought a Stüssy jersey. The package was a bit delayed at first, so I was immediately offered a 10% discount code. Once the package was on its way, it arrived very quickly. The shirt is of excellent quality, and I'm very happy with it!

27 October 2025
Unprompted review

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