Raul was just amazing with the installation! Very professional, very efficient, considerate and great communication. He explained everything clearly and answered all of my questions. 5 star service!... See more
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Well,dont know much,but it was a great experience and the quickest way of installation,nice and tidy.Engineer Mr Yadwinder has done good work,very professional.he tested speed of my newly installed b... See more
Company replied
HeyBroadband engineer very good had the connection installed in no time. Very thorough knows his job inside out. I can’t say thankyou enough. Very polite and hardworking to get my connection up and ru... See more
Company replied
Some engineers from COA unfortunately damaged my fibre line whilst installing a line for my neighbour. However, I was put in touch with Melanie at COA who seemed to be going out of her way to help... See more
Company replied
Company details
Written by the company
We are dedicated to providing reliable and efficient connectivity solutions. Our mission is to empower businesses and communities by bridging the digital divide and by enhancing communication networks for a more connected and prosperous future.
Contact info
1224, London, United Kingdom
- 07916176309
- johanarango@coanetwork.co.uk
- coanetwork.co.uk
4.8
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hi Raul Muñoz today,a very experienced…
Hi Raul Muñoz today,a very experienced and well mannered engineer installed my router for the internet!I am very pleased
27 September 2024
Unprompted review
Reply from Coanetwork
Hi Svilen,
Thank you for taking the time to leave us a review. We are delighted to hear that Raul Muñoz provided a well-mannered and professional service during your router installation. Your satisfaction is our priority, and we appreciate your kind words.
Kind regards,
The COA Network Team
Ashish Kumar
Ashish Kumar. Thank you for your service this week. Professional, quick, tidy!
Broadband has been working great since your visit.
16 September 2024
Unprompted review
Reply from Coanetwork
Hi Jac,
Thank you for your feedback! We’re pleased to hear that Ashish delivered a quick and professional service, leaving everything tidy. It’s great to know your broadband has been working well since his visit!
Kind regards,
Johan Arango
COA Network Team
Fibre Install
Ashish Kumar & his colleagues installed my Hey! Broadband fibre last week. Not the easiest install but did exactly as asked with no problem. Everything explained & area left clean & tidy once finished
11 September 2024
Unprompted review
Reply from Coanetwork
Hi Costumer,
Thank you for taking the time to leave us such great feedback! We’re glad to hear that Ashish and his team were able to complete the installation smoothly, even with the challenges. We appreciate your kind words about their professionalism and thoroughness.
Kind regards,
Johan Arango
COA Network Team
Thank you Ashish!
Ashish Kumar came to install my new Hey Broadband a week or so again and I was thoroughly impressed! He called before arriving, was extremely polite and very informative throughout. He went though eveything with me and showed me the speed tests.
5 September 2024
Unprompted review
Reply from Coanetwork
Hi Katie,
Thank you for your lovely feedback! We’re thrilled to hear that Ashish made such a positive impression and provided clear information during the installation. We appreciate your kind words and are glad you’re happy with the service.
Kind regards,
Johan Arango
COA Network Team
Great and neat work
Ashish kumar done the job very professionally. With lot patience done the installation and did routing setup. More importantly no work left unfinished including tidy up the place. Thanks to him.
9 September 2024
Unprompted review
Reply from Coanetwork
Hi Sridhar,
Thank you for sharing your experience! We’re pleased to hear that Ashish completed the installation with professionalism and care. We appreciate your kind words and are glad everything was left in perfect order.
Kind regards,
Johan Arango
COA Network Team
Great service
Great service, and timely. The first router that was installed didn’t reach the back of the house so Robert came back to install one with an extender. Very efficient and friendly too!
16 August 2024
Unprompted review
Reply from Coanetwork
Hi Costumer,
Thank you for your review! We’re glad to hear Robert was able to promptly assist with installing the extender and ensure your whole home is connected. Your feedback is much appreciated.
Kind regards,
Johan Arango
COA Network Team
Excellent Fibre Installation
Excellent Fibre Installation. Cheerful, professional and proficient team of 2. Plenty of advice and suggestions and not always to do the easiest way! Area indoors was cleaned up nicely and furniture put back.
15 August 2024
Unprompted review
Reply from Coanetwork
Hi Martin,
Thank you for your kind words! We're delighted to hear that our team delivered a professional and proficient installation, while also going the extra mile with advice and care for your home. We truly appreciate your feedback.
Kind regards,
Johan Arango
COA Network Team
Quick response to foxes destroying our…
Quick response to foxes destroying our fibre. Respectful and efficient service team. Excellent speeds as usual and a great router.
15 August 2024
Unprompted review
Reply from Coanetwork
Hi Prashant,
Thank you for sharing your experience! We're glad to hear our team was able to respond quickly and provide efficient service. It's great to know you're enjoying the excellent speeds and router as well.
Kind regards,
Johan Arango
COA Network Team
The engineers were really friendly and…
The engineers were really friendly and did an excellent job. They were really efficient and did a great job
15 August 2024
Unprompted review
Reply from Coanetwork
Hi costumer,
Thank you for your kind words and for taking the time to leave us a review. We're thrilled to hear that our engineers were friendly and efficient during the installation. Your feedback is greatly appreciated!
Kind regards,
Johan Arango
COA Network Team
One of the engineers came to my house…
One of the engineers came to my house to do the installation of the internet. He was very professional, tidy and clean. He explained to me everything was clear and he did not spend too much time. Strongly recommended
22 July 2024
Unprompted review
Reply from Coanetwork
Hi Fernanda,
Thank you for taking the time to leave us a review. We are delighted to hear that the engineer was professional and efficient, and that the installation process met your expectations. Your recommendation is highly appreciated!
Kind regards,
Johan Arango
COA Network Team
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