Coastal Heating (Norfolk) Reviews 

54
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Arranged with Coastal heating a carry out a service on our caravan boiler and for a gas certificate.How refreshing in these days to find a professional company with curteous and very effecient staff.... See more

Rated 5 out of 5 stars

Easy to book, with very helpful office. On the day, the engineer rang to ask if he could attend earlier than the allotted time, whcih suited me well, Useful link showed his location as he approached,... See more

Company replied

Rated 5 out of 5 stars

Ben came to look at the boiler when we moved into our new house. He diagnosed the problem immediately and the part was ordered. The office kept us up to date and regular emails regarding cost and tim... See more

Company replied

Rated 5 out of 5 stars

Friendly, efficient and professional service by whole team. Top notch admin. with everything diarised and I was kept up to date and reminded of appoiontments. Very thorough inspection report from B... See more

Company details

  1. Central Heating Service

Written by the company

Coastal Heating is a professional and friendly heating company based in the heart of North Norfolk. Offering affordable and reliable boiler services, heating repairs and boiler replacement services, we can take care of all your heating needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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4.7

All reviews

(54)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Definitely use again and recommend.
Thanks Coastal heating!!!!

30 May 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thank you Manda, really grateful for you for taking the time to leave us a review. We look forward to seeing you again next year.

Rated 5 out of 5 stars

Super speedy friendly service

Our boiler had an issue with keeping hot water going for showers etc, had been trying to resolve with Worcester Bosch with no joy, rang Coastal Heating on the Tuesday, Ben came out on the Thursday discovered what the issue was and ordered the parts after confirming price. Had a phone call Friday morning (the next day!) parts in and could fit that morning. Excellent speedy friendly service. Lady in the office very friendly and helpful too.
Cant fault absolutely brilliant service 5*

20 May 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thank you Kirsty. It was a pleasure to you have you as a customer and we really appreciate you taking the time to leave a review. If you need us again you know where we are.

Rated 5 out of 5 stars

Highly recommend Coastal Heating

Highly recommend Coastal Heating, they look after our holiday let in Sheringham. Ben, the engineer goes the extra mile and Sarah is very efficient. Many thanks.

25 April 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thanks again for the positive review. It means a lot to the team.

Rated 5 out of 5 stars

Friendly and helpful on the phone

Friendly and helpful on the phone. Engineer collected keys and dropped them off again. Called when he said he would, turned up when he said he would, was very friendly. Got certificates and invoices next day. My life would be much easier if all contractors were this reliable.

14 April 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Appreciate your support – we’re glad everything went smoothly.

Rated 5 out of 5 stars

First class local heating business

Found Coastal Heating online and liked the fact they were a local, independent company. Registered as a new customer and was able to get a very prompt visit for my boiler service. Ben, the engineer who came out, was incredibly friendly, professional and informative. Would definitely recommend!

12 April 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thanks for your comments. We’re pleased we could help and that you’d use us again.

Rated 5 out of 5 stars

Just had our boiler fixed by Ben

Just had our boiler fixed by Ben. What a great professional service. Would highly recommend Coastal Heating Ltd.

8 March 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)


Good to hear the service was up to standard – we appreciate the feedback.

Rated 5 out of 5 stars

Amazing service from coastal heating

Amazing service from coastal heating. After moving into my new home the boiler wasnt working. Ben and Sarah got me back up and running quickly without a fuss or trying to sell me things i didnt need. Ben is very knowledgable, professional and friendly. I would use them again in a heartbeat. 5 star service.

21 February 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thanks for the review – always helpful to know we’re on the right track.

Rated 5 out of 5 stars

An excellent professional friendly firm…

An excellent professional friendly firm from the lady in the office who phones to make the appointment to Ben an engineer who phones when he is on his way. This is a firm that puts you, the customer, first with all work carried out to a very high standard.

3 February 2022
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thanks Susan - it was a pleasure working with you. We hope to see you again :)

Rated 5 out of 5 stars

Our boiler broke down and Coastal…

Our boiler broke down and Coastal Heating came out sorted out the issue. They quickly sourced a new replacement part and installed it. The engineer Ben was first class and Sarah in the office was so efficient. Everyone was so polite and I would highly recommend them. Thank you for such excellent service.

22 December 2021
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thank you for your kind review Gary. It was a pleasure working with you and we are here if you need us again :)

Rated 5 out of 5 stars

Excellent Service.

I have used Coastal Heating for a few years now and I find them to be both excellent and very reasonable. Good old fashioned quality and service. :)

26 November 2021
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thank you for such a kind review Phil. Always a pleasure working with you!

Rated 5 out of 5 stars

Great service

Ben the engineer came and fixed an issue with our boiler. He was brilliant and got us back up and running. Sarah in the office was great and very helpful on the phone, totally put my worries at ease. Hope to book a boiler service with them in the near future.

25 November 2021
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thank you for the review, it really does make a big difference to us!

Rated 5 out of 5 stars

Quality service

New name for the 'old' Strands company. However they have still brought forward their excellent customer services and I can thoroughly recommend them. I have been a customer for 3 years now and they have never let me down on quality of work, product or pricing. A friendly team from top to bottom. Much easier to deal with than the big multi nationals and no sales talk from the engineers trying to flog you unnecessary fittings.

2 November 2021
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thanks David. Always a pleasure working with you and thank you for your kind words. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Quality local service.

Ben, the gas engineer, arrived on time, completed a full boiler service and gas safety check with minimal fuss but with good and polite humour. No mess to clear up either.
1st rate service.

27 October 2021
Unprompted review
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Reply from Coastal Heating (Norfolk)

Thank you David. Very kind of you to take the time to write a review and it was great working with you. We look forward to seeing you again.

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