CoastRoadFurniture Reviews 7

TrustScore 3.5 out of 5

3.7

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Company details

  1. Home Furniture Shop

Information provided by various external sources

We supply furniture for the whole home, including carpets. With over 40 beds & mattresses on show and bedroom furniture spread over two floors we have bedrooms covered. Our British and Italian made suites & sofas can bring comfort to any lounge, and our living / occasional ranges can finish off a room perfectly. We stock dining tables for grand gatherings or small kitchens, with matching pieces if you wish to have some sideboards or display cabinets to store your fine dining ware. Our mobility range stretches to lift and tilt chairs and lifting beds, with the VAT exempt if these are needed for health reasons. We began in 1972 solely selling carpets and after a successful first year we were approached by Silentnight and asked if we would be interested in selling their beds. Over the next 12 months Coast Road Furniture received an influx of interest in our bedroom range to a point where we became the biggest retailer of Silentnight mattresses in the entire of North Wales. With the obvious need for a quality furniture store in the area, Coast Road Furniture expanded into the furniture market and we continue to supply excellent quality products at some of the most competitive prices in the UK. Due to local demand we expanded a few times over the years and now offer over 10,000 square feet spread over four floors of furniture, offering a vast choice and a quality service. Our experienced sales staff are on hand to offer help with any enquiry and our delivery team take the greatest care ensuring your purchase arrives not just at your door, but into the room you want it, with any construction taken care of by us, and in a time window that’s not the entire day! 45 years later we are still family run and offering quality products at very competitive prices. Our business model is to have happy customers who’ll recommend us so we can be here in another 45 years. We’re not here to make a quick buck, we’re here to be part of the community.


Contact info

3.7

Average

TrustScore 3.5 out of 5

7 reviews

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1-star

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Rated 5 out of 5 stars

Excellent service highly recommended

We can’t recommend Coast Road Furniture enough there was a manufacturing issue with the stitching on one of the sofas we bought. No quibble, replacement sofa ordered, which didn’t match the colour of our existing sofa, to our amazement they had a spare one in case this happened & replaced both sofas.
If you want peace of mind I recommend you try Coast Road Furniture. Big shout out to delivery guys who were brilliant

18 November 2025
Unprompted review
Rated 1 out of 5 stars

Misleading customer experience

I think it's downright disrespectful the follow up you have put underneath emma davies comment. I used your shop many times but the last five or six years i have come in i have noticed that speaking to different staff they have given me differing information on your products sometimes the warranty period changes from staff member to staff member and i do recall being told that some of your sideboards are from Yorkshire and Lancashire. I have also noticed how unprofessional the store looks with 3 or 4 members of staff sitting there on their mobile phones. I visited your Prestatyn store before Christmas and there was a young boy sitting on the chair playing a computer game eating a pastry of some sort. That is not a good look. But to answer a review with that comment then shame on you.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Ist Class Service from start to finish

As we needed a new king size mattress due to our current one (only 16 months old, made by a top manufacturer and bought from a local bed shop) was causing back problems. After a two night stay in a guest house that we regularly stay at, we both had the best two nights sleep on a Gold Label 1000 mattress. On doing much research, we discovered that very few outlets stock this brand and certainly not local to us in Staffordshire. We contacted Carl at Coast Road Furniture and he was extremely helpful in our quest. We had to wait a little longer because the king size would need to be made to order as it is not kept in stock. The mattress arrived yesterday (still in a quick time frame) and we are delighted with the whole process. The customer service given by Carl and the two delivery men who came, has been nothing but first class. An efficient, friendly and helpful process from our initial contact through to delivery. The actual cost of the mattress was a great price (beat all other quotes) and despite us living over 80 miles from the shop, the delivery charge was amazing value. Many thanks to Carl and the delivery men for your fantastic service and care.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Local quality & efficiency

A long established company on Deeside that has always provided an excellent service to the local community. I desperately needed a single devan bed and mattress for my mum to sleep downstairs when my father came out of hospital. I was told if I placed the order by Tuesday the bed would be delivered by that week end. Most high street stores had delivery times of several weeks. True to their word, 3 days after the order was placed the bed arrived and was delivered that same day. My mum was really pleased with it sadly the bed linen hasn't arrived yet so she has not been able to sleep on it yet. There was a slight hiccup with the style if castors fitted by the manufacturer but within an hour and a phone call the problem was resolved. The quality of the bed package was excellent for the money and the choice of fabric colours was extensive. Many thanks for a professional, fast and efficient service.

11 December 2021
Unprompted review
Rated 5 out of 5 stars

First class

We had bedroom furniture from this Company. Service and delivery was first class. A big thank you to the delivery lads. They were great. Very easy to order and hassle free.

24 August 2021
Unprompted review
Rated 5 out of 5 stars

Ordering dinning set

I ordered dinning set in April staff very helpful took into account my mobility was reduced. After concluding purchase ensured I was able to cross the road safely
Delivery yesterday during quoted time frame table assembled and left were I wanted it.
Would highly recommend

21 April 2021
Unprompted review
CoastRoadFurniture logo

Reply from CoastRoadFurniture

Hi Ruth, thank you for taking the time to leave this review. We are very happy to hear you are happy with our service. We look forward to seeing you again in the near future.

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