COAX Copenhagen Reviews 

783
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, beautiful and discreet packaging, and surprisingly fast delivery times even for international orders. Shoppers also deeply appreciate the remarkably helpful sizing guides and the overall smooth, pleasant online shopping journey from start to finish. Some people were dissatisfied with shipping times, noting that overseas deliveries occasionally took longer than expected or faced courier delays. A few consumers also encountered occasional sizing inconsistencies across different items or noticed that certain materials appeared more sheer than anticipated. Additionally, a small number of buyers mentioned difficulties with tracking updates or receiving prompt assistance when handling logistical issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are well made, feel soft and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made garments, soft and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and fast shipping times... See more

Order

People report ambiguous experiences with order, as many reviewers highlight smooth transactions, fast... See more

Service

Consumers find service to be positive, highlighting fast processing, responsive support, and an overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful, unique pieces that are well made with quality materials. Feel and look very high end. I am smaller in size and always have issues finding things that fit properly…this was not an issue! I... See more

Company replied

Rated 5 out of 5 stars

Returning customer here. Everything worked extremely smoothly as always, from ordering to delivery. We also really appreciate the extra gift wrapping. The article is exactly as described and the size... See more

Company replied

Rated 5 out of 5 stars

Very nice shopping experience and the item arrived very nicely packaged. It took a bit longer during shipping due to the international shipment, but still got here fine

Rated 5 out of 5 stars

My first purchase and UPS made a complete mess of my delivery, after two days of trying to locate my delivery I was told by UPS to refer to COAX Copenhagen. I emailed thier customer service team and... See more


Company details

  1. Lingerie shop

World wide delivery

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

783 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(783)

248 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy husband

The bodysuit is just as COAX described: sophisticated, sensual, soft, elegance ... and for me as husband ... irresistible!

7 May 2026
Rated 5 out of 5 stars

Prompt customer service via email

Prompt customer service via email, absolute perfection with the packaging, and the quality of the lingerie purchased is perfection. I am a locked-in forever customer. This hands down surpasses Victoria's secret lingerie and I will never buy from anyone else!

1 May 2026
Rated 5 out of 5 stars

Great experience!

Delivery updates appreciated! Delivery time was quick- product is just as expected. Will definitely purchase from COAX again 👍🏻

23 April 2026
Rated 1 out of 5 stars

The seem split when putting on fir the…

The seem split when putting on fir the first time

17 April 2026
COAX Copenhagen logo

Reply from COAX Copenhagen

Dear Rachel,

We’re very sorry to hear this - that definitely shouldn’t happen.

If your nylon stockings have a defect, we would of course like to take care of this for you.
Unfortunately, we’re not able to assist directly through the review platform, so please contact our customer care team at sales@coaxcopenhagen.com, and we’ll make sure to resolve this for you as quickly as possible.

Best,
COAX Copenhagen

Rated 3 out of 5 stars

Damaged unreturnable item

Shipping took longer than expected, and one of the stockings had a rip/hole in it when it arrived (even before I put it on). However, I can’t return it because stockings aren’t covered under the return policy

13 April 2026
COAX Copenhagen logo

Reply from COAX Copenhagen

Dear Kelsey,

Thank you for your review - and I’m really sorry to hear about your experience.

This is of course not what you should expect when ordering from us. Receiving an item with a defect is absolutely not acceptable, and we completely understand your frustration.

While stockings are generally not covered under our return policy for hygiene reasons, this does not apply in cases where an item arrives damaged.

Please reach out to our customer care team by email sales@coaxcopenhagen, and we will, of course, find a solution for you as quickly as possible.

Best regards,
COAX Copenhagen

Rated 5 out of 5 stars

As advertised

Item came very quickly. Item looks just like the item listed on the website. I look forward this weekend to utilizing this item with my wife.

14 April 2026
Rated 1 out of 5 stars

I am super disappointed with my last…


I am super disappointed with my last order.

The bodystockings I have ordered says “one size”, but actually it is too small for my wife and the etiquette says size “S”.

The costs now sending back to Denmark is not in relation to the price.

13 April 2026
COAX Copenhagen logo

Reply from COAX Copenhagen

Dear Alex,

Thank you for your review - and we’re truly sorry to hear that the style did not meet your expectations.

This bodystocking is one of our most popular styles, and we never receive feedback regarding sizing. It is designed as a “one size” model, which is labeled as 'S/L' both on the packaging and the product tag.

If you have any questions before purchasing in the future, you are always very welcome to reach out - we’re happy to help guide sizing as best as possible.

Best regards,
COAX Copenhagen

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