Cobalt Financial Reviews 

198
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Prompt efficient service, together with good advice enabling me to to reduce my monthly outgoings. From the owner to his back office team, made the process much easier and stress free

Company replied

Rated 5 out of 5 stars

Nigel is a great and responsive adviser who gives good independent advice. He will even advise you sometime to do nothing if it is best even if he won't earn any fees. I would not hesitate in recomm... See more

Rated 5 out of 5 stars

Nigel and the team were always ready to help us at every step of the buying process! Being first-time buyers, we realized we needed a little more guidance than usual, Nigel was great at explaining eve... See more

Company replied

Rated 5 out of 5 stars

Nigel has been incredibly helpful from the beginning of our mortgage and remortgage experience. His communication has been excellent, and he always updated us once any news became available. He has cl... See more

Company details

  1. Mortgage broker

Information provided by various external sources

Expert and impartial mortgage and insurance advice for first-time buyers, those moving home, remortgages, but to let and commercial properties. Tel 020 8958


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

A great crew, and great results.

Nigel and his team at Cobalt have looked after our mortgage affairs for some years now. Always efficient, great communication, and ending up with good deals. Strong recommendation!

26 February 2021
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Reply from Cobalt Financial

Thanks very much for your loyal custom, always a pleasure to work with you

Rated 5 out of 5 stars

Highly recommend

Extremely professional, trustworthy and knowledgeable about the mortgage market. The service received was helpful and friendly and I felt confident I was receiving the best advice for my circumstances. I wouldn't go anywhere else for mortgage advice. I highly recommend.

23 February 2021
Unprompted review
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Reply from Cobalt Financial

Thank you so much for such a glowing review, you have always been a pleasure to work with

Rated 1 out of 5 stars

Avoid at all costs!

I spoke to Nigel who gave me an illustration of how they could help with a mortgage application. We proceeded on this basis and after having sent across the requested information, he said they can no longer offer what they had initially said. A lot of time amd effort wasted. Poor service from start to finish. Do not use!

23 February 2021
Unprompted review
Cobalt Financial logo

Reply from Cobalt Financial

I am sorry that you feel this way, we never provided you with an illustration as we never reached that stage of the process.
Our record of events is as follows: We spoke a week ago on a generic level and yesterday afternoon you provided the requested documentation. We scheduled a call late afternoon to discuss your requirements, having reviewed your options and discussed with a potential lender I advised that we were not likely to achieve your desired loan. No application was submitted, no credit searches were carried out, no cost to yourself.
You elected to take your business elsewhere and we respect your decision

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient. Helped my tricky Morgage get through. Thank you Nigel and Karen

23 November 2020
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Reply from Cobalt Financial

Thanks very much Ronnie, a pleasure working with you

Rated 5 out of 5 stars

Excellent Service

I used Cobalt Financial for my remortgage. Excellent service and advice. Nigel got things moving quickly and was always available to respond to queries promptly. I will use them again when required.

17 November 2020
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Reply from Cobalt Financial

Thanks very much for a lovely review

Rated 5 out of 5 stars

You won't ever need another mortgage broker

Now on my third mortgage broker and can safely say my last. Nigel and his team's professionalism, friendly manner and excellent results keep me coming back and happy to refer all towards Cobalt Financial Services. Highly recommended.

21 October 2020
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Reply from Cobalt Financial

Thank you so much, for a great review, you are a pleasure to work with

Rated 5 out of 5 stars

I have no hesitation to recommend Nigel…

I have no hesitation to recommend Nigel anyone. Nigel was very knowledgeable and explained to me all my options with pros and cons of all options. Nigel was always available to answer my questions and kept me updated with the progress all the time.

19 October 2020
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Reply from Cobalt Financial

Thank you very much for a great review

Rated 5 out of 5 stars

Excellent Service and Communication the…

Excellent Service and Communication the whole way through the mortgage process - Nigel is very knowledgeable and is able to translate this knowledge so that its easy to understand and allows you to make informed decisions. My husband and I would highly recommend!

14 October 2020
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Reply from Cobalt Financial

Thank you so much for a great review, you are a pleasure to work with

Rated 5 out of 5 stars

Great service

Great service, easy to talk to, always available and really helpful.

23 August 2020
Unprompted review
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Reply from Cobalt Financial

Thanks very much for a great review, you are always a pleasure to work with

Rated 5 out of 5 stars

I've been working with Nigel for over…

I've been working with Nigel for over six years and I trust him with my eyes closed. He's creative and thorough which makes a great combination.

21 August 2020
Unprompted review
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Reply from Cobalt Financial

Thanks so much for a great review, really appreciate your comments, thank you

Rated 5 out of 5 stars

I was dreading applying for a mortgage until I was introduced to Cobalt Financial…

I was dreading applying for a mortgage for all sorts of reasons. Partly because I remember how stressful it was the last time I did it with all the paperwork I had to pull together, but mainly because I'm now effectively self-employed, paid through company dividends and was looking for a mortgage in the middle of lockdown, as businesses were closing and the country was heading into the worst recession in living memory.

Nigel Hakkak and his team at Cobalt Financial were highly recommended to me by several people I know and I can honestly say that I couldn't have hoped for less stressful or more positive experience.

Nigel quickly identified the product options and the relationships he and his team maintain with the lenders meant he was able to deal with all the practicalities of the process without ever really having to involve me beyond answering the odd question here and there.

What impressed me most of all, though, was how absolutely on top of the industry Cobalt are and how brilliant their communication is.

Our house purchase is now at an advanced stage - and even that's down to Nigel, who recommended a fabulous solicitor to handle our conveyancing.

Couldn't recommend this company more highly.

21 August 2020
Unprompted review
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Reply from Cobalt Financial

Thank you so very much for such a great review, you have been an absolute pleasure to work with
And I am overwhelmed by your truly lovely words. Very much appreciated
Thanks

Rated 5 out of 5 stars

Buying property in London is never easy…

Buying property in London is never easy or straightforward; more so if it involves a remortgage of an existing property, which I knew nothing about. I had never used a mortgage broker before, but Nigel came highly recommended by my financial advisor. Being communicative, accessible and approachable are extremely important qualities for me when it comes to selecting an advisor, and Nigel is indeed all three. He also does the job a mortgage broker should -- expertly -- taking a huge load off my shoulders. I only wish I had Nigel's support when I was a first-time buyer, but am glad to have him on my team now.

21 August 2020
Unprompted review
Cobalt Financial logo

Reply from Cobalt Financial

Thank you so very much for such a great review, you have been an absolute pleasure to work with

Rated 5 out of 5 stars

Cobalt are a first rate mortgage broker

Cobalt are a first rate mortgage broker. They took time to understand exactly our needs for a mortgage and to then research the options for us. Our was not an easy situation where we were seeking a second mortgage with a number of issues inherent in our application. Cobalt made it easy to put the paperwork together and made sure that we were kept informed on the progress of the application at all times. They delivered what we needed through a major bank and we are now on track to complete on the purchase.
Nigel Hakak and his team are excellent; they are patient, persistent and always available. We have since recommended them to family and friends. We had dealt in the past dealt with another "major name" broker - Cobalt were orders of magnitude better.

13 July 2020
Unprompted review
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Reply from Cobalt Financial

That was fantastic, thank you so much for such a glowing review, really appreciated

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