Coburg Banks Reviews 

105
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, professionalism, and supportive approach, making the recruitment process feel comfortable and manageable. Many people highlight the exceptional service, noting how consultants were incredibly helpful in securing suitable roles and providing support throughout. Reviewers frequently mention the efficiency of the service, with quick interviews and placements, alongside clear processes and quality options. The consultants are also commended for their ability to understand specific needs, provide valuable insights, and offer excellent communication throughout the entire journey.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professional and friendly support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Coburg Banks, thanks to Anthony. He helped me secure a great place of work and supported me throughout the entire transition. Anthony stayed in touch with me fr... See more

Company replied

Rated 5 out of 5 stars

Working with Charles has been an absolute pleasure, and he turned what is usually a very stressful time and genuinely made it feel like a breeze. From our very first conversation, he put me com... See more

Company replied

Rated 5 out of 5 stars

Anthony at Coburg Banks was amazing all the recruitment process! From the initial phone call to start date. He was very supportive and was great at communicating my needs to the client. Couldn’t have... See more

Company replied

Rated 5 out of 5 stars

Anthony was very helpful from the beginning. He took the time to fully understand the role and what skills were required. He did not supply lots of candidates that were not relevant he only submitt... See more

Company replied


Company details

  1. #17 of 39 best companies in Recruitment
  2. #13 of 24 best companies in Recruiter

About Coburg Banks

Written by the company

Coburg Banks: Recruitment Done Right

At Coburg Banks, we don’t just fill vacancies - we help businesses find the right people to drive success.

With over 23 years of experience, we specialise in IT, Sales, Engineering, and Health & Social Care recruitment, working closely with companies across the UK to secure top talent.

We understand that hiring the right person isn’t just about skills - it’s about culture fit, ambition, and long-term impact.

That’s why our recruitment process goes beyond the CV, ensuring our clients get candidates who not only meet the job criteria but also thrive in their business environment.

For jobseekers, we’re more than just a recruitment agency. We offer expert advice, career support, and access to exclusive opportunities that align with your ambitions.

What sets us apart?
A consultative, partnership-driven approach that puts people first.

We take the time to understand your challenges, whether you’re scaling a team or taking the next step in your career.

Trust is at the heart of everything we do. That’s why businesses and candidates return to us time and time again.

Ready to work with recruiters who truly care?

Get in touch and experience recruitment the Coburg Banks way.

Risk-Free Recruitment – Pay Only When They Start!

No upfront fees. No risk. Just great hires.

Recruitment should be simple and stress-free. That’s why at Coburg Banks, you don’t pay a penny until your new hire actually starts.

No hidden costs, no upfront fees - just expert recruitment that delivers real results.

Want a risk-free way to find top talent? We’ve got you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(105)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive and quick

Responsive and quick, some good staff.

25 March 2020
Unprompted review
Coburg Banks logo

Reply from Coburg Banks

Thanks for the feedback Sonia!

We're glad you've had a good experience with our service, and know Claire thoroughly enjoys working with you on a regular basis.

We appreciate your support and continued service with us.

Thanks,

The Coburg Banks Team

Rated 5 out of 5 stars

Laura Roberts- I would like to say a…

Laura Roberts- I would like to say a special thank you to Laura for being so helpful. You have a pleasant phone mannor and was very informative in relation to the job I applied for. I will be reccomending people looking for work to speak to laura as she is highly skilled at her job.

Hope this message contributes to all the good things that may happen in the near future.

Kind regards

Mr N Emanuel

Hope

19 December 2019
Unprompted review
Coburg Banks logo

Reply from Coburg Banks

Thank you for your extremely kind review!

Laura is a fantastic consultant and it's great to hear how much she's appreciated from your end as well as ours.

Best of luck in your new role.

Thanks,

Mark Wilkinson.

Rated 1 out of 5 stars

Worst agency I have every applied to

Worst agency I have every applied for a role with. Rejected for a role I had a decent amount of experience in. I queried this for some feedback and was fobbed off with an excuse that there was loads of applicants (the role was specialist and had been up less than 24 hours). I found that hard to believe - 5 minutes later I was told they will now submit my CV and sent me a different email. You would of assumed a recruiter would have called me about it to discuss it further ? No they didn’t.
Avoid this agency!!

17 December 2019
Unprompted review
Coburg Banks logo

Reply from Coburg Banks

Hi Jonathan - first up thank you very much for your feedback, and I'm really sorry that you experienced a bad service with us.

We're continually striving to provide a top level of service, and to hear that we've fallen short on this occasion is disappointing.

I'd love to have the opportunity to discuss what's gone wrong in this instance - if you could call me on 0121 362 2300 it would be very much appreciated.

Kind regards

Mark Wilkinson

Rated 5 out of 5 stars

Thank you for making the recruitment…

Thank you for making the recruitment process so much easier. All CVs received were to a high standard and the calibre of candidates excellent. We will definitely use your services again and would recommend to other health and social care providers looking for new team members with experience in this field.

20 June 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Anthony at Coburg Banks has been great to deal with. He put forward some really strong CVs and was always honest about who he thought the best candidates were for our company. He gave feedback promptly and was really on top of the process.

6 March 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding and exceptional

Anthony from Coburg Banks was an absolute pleasure to deal with from day one. Professional at all times and always kept a strong line of communication. Anthony ultimately helped me to land a great job that I’m very much looking forward to starting! I would recommend anybody looking for a job to contact Coburg Banks.

20 July 2018
Unprompted review
Rated 1 out of 5 stars

******BEWARE****** DO NOT USE THIS…

******BEWARE****** DO NOT USE THIS COMPANY.

Coburg placed an applicant forward without having met them, or without even any telephone screening (the candidate confirmed this in the interview).

After 2 weeks the candidate was unsuitable and was dismissed, yet they are now chasing me for charges of over £4,000 threatening legal action.

We have worked with many recruitment agencies over the years but this has been my worst experience to date.

They claim they do not have to provide screening, so my question to this is - what service do you actually provide?

I write this purely as I do not wish for any other business owner to find themselves in the same predicament.

5 July 2018
Unprompted review
Coburg Banks logo

Reply from Coburg Banks

Hi Chris

Thanks for your review.

As a business, you never want to receive negative reviews, as I'm sure your firm can empathise with.

All we want to do is deliver a brilliant service where our clients recruit the best candidates that stay a long time and make a big difference to their businesses.

In saying that, on occasion, it doesn’t work out the way we plan it to.

To that end, we deeply regret that your recruit left soon after joining you, our offer of a free replacement still stands, and we'd love the opportunity to resume our conversation about how we can get that going for you.

If you can get in touch at your earliest opportunity it would be much appreciated.

Rated 5 out of 5 stars

Brilliant Recruitment Agency

What I really liked about the experience with Coburg Banks was just how honest they were with me. We had a role we were trying to recruit for 6 months with no success, and we came across Coburg Banks on Google. I got in touch because frankly I was a bit desperate. My account manager, Mark, told me why he thought we weren’t having success, so we changed a few elements and started to get some excellent CVs through.

I needed someone to tell me what we were doing wrong and how to put it right, and Coburg Banks did, and I’m really glad we took their advice.

8 May 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic company values

I would really recommend this company to anyone.

They’ve always been happy to help when I’ve been unsure but about anything - so I’m never in a situation where I’m uncomfortable.

The way they work together is great too, there’s just an all round fantastic vibe from people who actually care about what they do.

I would definitely recommend this company to anyone as they’re only ever happy to help.

16 November 2017
Unprompted review
Rated 1 out of 5 stars

Had a choice between a role through …

Had a choice between a role through Coburg Banks, and one I'd found myself - the consultant that was dealing with me was very 'salesy' and forceful trying to push me to their role; with negative comments about the other position. Very transparent and leaving a bad-taste in my mouth. All to be expected within recruitment, but for a company claiming to be different (as every single agency does), this proved they are completely cut from the same cloth.

I also tried attending their office in London as listed on google, to discover it was simply a virtual office service. I guess they think they look like a bigger company having an office in the city. Poor show.

4 October 2017
Unprompted review
Coburg Banks logo

Reply from Coburg Banks

Hi Lauren - many thanks for your feedback, and I'm really sorry that you experienced a bad service with us. We're continually striving to provide a brilliant level of service, and to hear that we've fallen short on this occasion is disappointing.

I'd love to have the opportunity to discuss what's gone wrong in this instance - if you could call me on 0121 362 2300 it would be very much appreciated.

Kind regards

Mark Wilkinson

Rated 5 out of 5 stars

Recruitment of Registered Care Manager

The recruitment of a new registered manager was swift and easy. The recruitment consultant sent me CVs of suitable candidates only in line with the criteria which we had which reduced time wasting.
We will definitely use this company again for whenever we need staff.

24 March 2017
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and unlike any other Recruiter

We recently used Coburg to support with an urgent vacancy which was business critical. I found Hayley to be extremely professional, a good communicator and dedicated to the task in hand. Out of the multiple recruiters used Coburg was exceptional and responded best to pressure. We will definitely be using them again.

15 March 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

I have worked with Kate Hester and found her to be really professional, but also friendly and approachable.

She always returns calls and is very knowledge.

I would recommend this agency to anyone.

15 March 2017
Unprompted review
Rated 5 out of 5 stars

Great Service Always

I would recommend Coburg Banks to any health and social care recruiter or team looking for a successful hire. Their process is easy and I am always kept updated and even chased along the process. Kate and Nikki in the Birmingham Office in particular are my go to's for any recruitment needs.
Recruiting for managers can be very stressful and I feel all that is taken away when I contact the team at Coburg Banks.

28 February 2017
Unprompted review
Rated 5 out of 5 stars

Responsive recruiters!

Coburg Banks have worked with our company on a number of recruitment projects and I always find the recruiters to be very responsive, asking the right questions about the role and person specification.

I would recommend Coburg Banks to any companies working in the health and social care sector.

5 January 2017
Unprompted review
Rated 5 out of 5 stars

Excellent, Professional, Honest, Reliable and Efficient Service

Coburg Banks have delivered an excellent agency recruitment service for this adult care provider. Their professional and honest approach has closed the gap on our recent recruitment requirements, ensuring at all times that they have provided nothing short of an outstanding, reliable and efficient service, which I'm sure, should the need arise, we will be using again! My 5*s go to Claire Humphries. Thank you.

5 January 2017
Unprompted review
Rated 5 out of 5 stars

Found just who we were looking for

After nearly 10 months of trying to find the right person to join our team, using other agencies and our own form of direct advertising, we found Coburg Banks through Google. We had an indepth chat on the telephone, which they followed up by visiting our offices, meeting us all and getting a feel for our business and who we are before going in search of the right person for us. Within a few days we had CVs of good quality candidates to peruse. They arranged all the interview times and dates and gave us good advice on particular points to raise and questions to ask. All interviews were followed up by them on the telephone for our feedback. Through Coburg Banks we finally found the right person to join our team and we are happy to say they are joining us in the new year.

14 December 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service and fantastic candidates

I would definitely recommend coburg banks if you're looking to recruit. They really took the time to get to know us and our business and the candidates they sent across were of an exceptionally high calibre. Extremely pleased with the service we received and we'll definitely be using them again!

12 December 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look