I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since being put onto Coda Pharmacy, our lives have become so much easier for getting our medication. No more contacting the doctors or filling in repeat prescriptions to order medication, just go onl... See more
Company replied
Easy website to order tablets on app for doctor does prescrition. Very quick and easy. Dont have to worry. Notified when they are being dispatched. Then you get a message from royal mail letting you k... See more
Company replied
Was missing one item from my recent order (says it was dispatched on my order) so decided to wait for the weekend to be over to call them. Phone was answered quickly and once i explained that i had a... See more
Company details
- #77 of 105 best companies in Pharmacy
- #15 of 17 best companies in Chemist
- #76 of 106 best companies in Online Pharmacy
- #27 of 36 best companies in Online Prescription Medication Vendor
Written by the company
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contact info
Westham Business Park, BN24 5NP, Pevensey, United Kingdom
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4.5
Excellent
483 reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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So much easier to have meds come through post.
Recently started using Coda Phamacy as I was finding it difficult to get to the pharmacy attached to my doctors surgery.
They sorted everything with the doctors and now my meds are sent to my home. So much easier, am very happy.
15 April 2025
Reply from Coda Pharmacy
Thank you for the lovely review. Welcome to the Coda community. Many thanks. Colin
Exceptional in every way!
I am always astounded by how fast I get my medication! At my previous pharmacy I'd got used to waiting for over 2 weeks for prescriptions to be made up. then queuing for ages, then waiting whilst they double check (I have a lot of medication so it's an arduous process). Coda are fantastic, no hassle, no queue, no stress... I wish I'd made the change years ago! Exceptional service. Thank you!
2 April 2025
Reply from Coda Pharmacy
Thank you for leaving a lovely review, we really appreciate the feedback and glad your happy with the service. Thanks. Colin
My prescription was easy to request
My prescription was easy to request, and no problems with the delivery. Very pleased.
8 April 2025
Reply from Coda Pharmacy
Thank you for the review. Kind regards. Colin
It was super easy to order my medication and it arrived really quickly.n
It was super easy to order my medication
8 April 2025
Reply from Coda Pharmacy
Thank you glad it was easy to order. Many thanks. Colin
Like a dream
My medication was delivered by Coda, and it went like a dream, so much easier than me having to organise and collect from my local pharmacy. I've been thinking about the switch for a few years and decided to ring Coda delivery and talked to Chris. I got through straight away!, Chris answered my concerns and reassured me, so I went ahead. Luckily I'd already set up my NHS login so it was pretty straight forward!. It's the first time and I feel I should have done it along time ago. The App is really easy and straight forward, and somebody like my mum who is in her 80's would feel comfortable using!. I particularly like the fact that you get Royal mail tracking updates, so you know the day and timeline your medication will arrive.
Great service 10/10
7 April 2025
Reply from Coda Pharmacy
Thank you so much for leaving the lovely review. Chris one of our Coda Pharmacist is always on hand to help, we are glad he answered all your concerns. Many Thanks. Colin
Quick efficient Service
8 April 2025
Reply from Coda Pharmacy
Thank you for the review. Many thanks. Chris
Switched to Coda from Pharmacy2U
Switched to Coda from Pharmacy2U. Very happy with the switch. Quick and efficient turnaround of medication.
26 March 2025
Reply from Coda Pharmacy
We are really happy to have you part of the Coda Community. Kind regards. Colin
Ordered on 27th March and It was not…
Ordered on 27th March and It was not delivered. I phoned and was told it would be delivered this week?
25 March 2025
Reply from Coda Pharmacy
Hi Sorry to hear this, we have looked into this and can confirm this was delivered earlier this week. We do advised any patients to order a week before just incase there is a delay with the GP surgery, i can see you had ordered your prescription on the 27th, however the GP surgery only sent your prescription on the Monday this is because the GP surgeries do not usually process prescriptions on the weekend. We apologies if this made you worried and wasn't made clear from our side. We will also speak to your GP surgery to ensure any future prescriptions can be processed more quickly in the future. Kind regards. Colin
Service is good…
Service is good but do wish they wouldn't ask for rating so often, received one repeat so far and this is second time I've been asked for review.
18 March 2025
Reply from Coda Pharmacy
Thank you for the kind review, Sorry to hear the Trustpilot review is automatically sending you review requests. This is generated after every order to ensure we are getting valuable feedback from our customers such as yourself to ensure we continue to improve. We will look into seeing if this can be removed for you. Kind regards. Colin
Reply from Coda Pharmacy
Hi Stuart, sorry to hear about this, i can see we have sent replies to your messages, i do know some of our emails have been going into customers Junk/spam, if you could check and let us know on support@codapharmacy.co.uk and we can look into this further. Kind regards. Colin
Fast delivery and tracking is great 👍
25 March 2025
Reply from Coda Pharmacy
Thank you for the kind review. Kind regards. Colin
Quick service on first delivery
I had to switch online pharmacies, because my previous provider stopped operating in my area. I’ve only had one prescription delivery from Coda so far, but they were great. They kept me informed and shipped the medication very quickly. So far so good- thank you.
17 March 2025
Reply from Coda Pharmacy
Thank you for leaving a review are happy to have you part of the Coda Community and to ensure a smooth transition for you from your previous pharmacy. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for the review, really happy your queries were sorted. Kind regards. Colin
Reply from Coda Pharmacy
Thank you glad you received everything on time. Kind regards. Colin
Very quick and easy service from start…
Very quick and easy service from start to finish
10 March 2025
Reply from Coda Pharmacy
Thank you really happy to hear this. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for the review. Kind regards. Colin
Great service
Great service, very quick and accurate much better than my old pharmacy wish I had changed ages ago.
27 February 2025
Reply from Coda Pharmacy
Thank you for the lovely review, we are really pleased you are happy with the service. Glad to have you part of the Coda Community. Kind regards. Colin
Reliable
Delivery time.
Reliability.
App - ease of use.
I was with Pharmacy2U, but they let me down too many times. Coda Pharmacy is a breath of fresh air.
26 February 2025
Reply from Coda Pharmacy
Thank you for the kind feedback, we are really pleased to have you part of the Coda community. Kind regards. Colin
Five star service
A fantastic company and it’s so easy to use. With super fast delivery 5 stars from me
4 March 2025
Reply from Coda Pharmacy
Thank you for the 5 star review. We really appreciate it and glad to have you part of the Coda Community. Kind regards. Colin
Reply from Coda Pharmacy
Thank you for the review. Kind regards. Colin
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