They market to EU. And they send the product from outside EU so it’s hold by customs. It’s not clear communicated. When you reach customer service you get and answer that they have informed about it... See more
Code118
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I tried contacting customer service 3 times now with absolutely no response. I love the wallet but now the cards are falling out of it when it’s upside down. They advertise a life time warranty but I... See more
Looks like Code 118 also scammed me 🙈🙉🙊. They‘ve taken my money, but I haven‘t Seen my order arrive yet!😡 They claimed that there wasn‘t an Order Placed with my order number, and eventhough I mai... See more
I received the wallet plus accessories. The elastic strap is too small, difficult to add everything they claim you can. The leather wallet is too small also cheap material, useless. The Andoid Trac... See more
The worst shopping experience ever…
The worst shopping experience I ever had with a product. First customer service is at its lowest level, what to expect from an Instagram marketing?!!
They don't mention that the product arrives from outside the EU. So you will have to pay customs for it, and the customs are more than the price for the wallet itself, when I refused to recieve the product from Postnord (so they send it return to them), isntead of recieving it - pay customes and then return it. But.. But.. But, Code118 refused to refund the payment claiming that they didnt know about the customs and if I refused to recieve the package then by thier policy they dont issue refund!!!!
Now I paid for an wallet, I didn't receive, and gets no help what so ever.
I wrote to them to send it once more, at least not to lose the money and the product.
Lets see what they will do.
Update.. They kept the money AND the product. No help can be offered. Scam. Be aware.
18 March 2025
Unprompted review
Greed tricks for extra money
I was about to order one wallet when a pop-up offered a second one for a discounted price including accessories. Long story short, the company did not send the promised "free" bundle accessories. When I emailed about it they refused to honor the deal and told me I would have to pay full price for the accessories. Trash customer service. Garbage company. And the wallets aren't great either. Steer clear!
23 December 2024
Unprompted review
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