MotorCityRemotes.com Reviews 45

TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

Honestly the best customer service ive dealt with in a long time, they were above and beyond in helping me when i called or emailed with any issue. My remote start was missing a wire and they sent me... See more

Rated 1 out of 5 stars

Ordered a remote start setup for my truck. Got it installed and the main control unit was defective. Sent the unit back to Motor City Remotes for testing/replacement. And the shop quit answering their... See more

Rated 5 out of 5 stars

If you're looking for a grade A DIY remote for your vehicle, you'd be wasting your time to look elsewhere, don't need to look any further. Awesome service and technical support. Kit arrived in 2... See more

Rated 1 out of 5 stars

Ordered a remote starter and an extra remote. Never got an order confirmation. Took a lot of phone calls to finally get my starter without the remote. Still waiting on the remote after a few more ph... See more

Company replied

Company details

  1. Car accessories shop

Written by the company

Your #1 Choice for DIY Vehicle Specific Ready Remote Starters & Alarm Kits. Plug&Play and Custom Direct-Connect Kits. Full Line of Code Alarm, Prestige, Pursuit Replacement Remotes. Click or Call Toll Free: 1-866-244-8004


Contact info

2.9

Average

TrustScore 3 out of 5

45 reviews

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Rated 5 out of 5 stars

F150 remote start

Remote start I ordered from them worked flawlessly. I have an f150 and the instructions were extraordinarily detailed. If you follow the instructions there is no way you can mess any wiring up. Instructions included pictures and ways to test your connection before you actually connect to the module. Absolutely awesome experience. Derrick was the technician who helped me when I accidentally pressed a button wrong (easy fix he told me to unplug it and plug it back in). He was extremely helpful and had a great personality. I could have talked to him about anything and he would have kept the conversation going. Hands down best customer service I have received from anything online. I called and got a real person in two seconds. He knew exactly what every wire looked like for my vehicle off the top of his head. Genius man. I will recommend this for anyone looking for a remote start. I can't believe how smooth this process went with code alarm.

9 July 2017
Unprompted review

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