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Coffee Bean Shop - Coffee Roasters Reviews 

9,464
•
TrustScore 5 out of 5

5.0

Coffee Roasters
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Review summary

Created with AI, based on recent reviews

Considering 1,055 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and taste of the coffee beans, often describing them as the best they've ever had. Reviewers frequently highlight the freshness of the roasted beans and appreciate the excellent selection and variety available. The service is consistently described as excellent, with many people noting the fast delivery and efficient ordering process. Customers also value the personalized touches, such as handwritten notes and thoughtful packaging, which enhance the overall experience. However, some customers also noted that while the quality justifies the price, they occasionally had to add items to their order to qualify for free delivery.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the exceptional quality and... See more

Quality

Clients share positive opinions on quality, consistently describing the coffee as top-notch, exceptional, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and top-notch... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and quick delivery,... See more

Order

People report positive experiences with order, often highlighting the ease of ordering and prompt receipt of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more

Rated 5 out of 5 stars

I’ve been buying my coffee exclusively from Lizzie and the crew for a few years now.. There is a really good reason for that. It’s not because they are the cheapest, tbh they aren’t, but... See more

Rated 5 out of 5 stars

I am quite new to this coffee bean buying, I have just got my first proper bean to cup machine & so I was really confused about what beans to buy. I need not have worried, CBS are pretty much amazin... See more

Rated 5 out of 5 stars

I normally get the coffee bundles. Coffee is always great and the variety of coffees is amazing. I have recommended this to a few family and friends and usually get them a gift card for their birthday... See more

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Company details

  1. #1 of 61 best companies in Coffee Roasters
  2. #1 of 37 best companies in Coffee machine supplier
  3. #1 of 45 best companies in Coffee shop
  4. #1 of 55 best companies in Coffee store
  5. #1 of 50 best companies in Coffee wholesaler

About Coffee Bean Shop - Coffee Roasters

Written by the company

A Coffee Roastery Like No Other. Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!

Spilling the beans since 2008. From our family run Artisan Roastery in Kent.

From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.

For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.

You asked and we listened...

All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!

Contact info

5.0

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(9,464)

1,034 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

One of my most trusted companies.

My usual re stock of the breakfast favourite. As always impeccable delivery, perfectly toasted beans and the hand written note that gives the personal touch that is so missed in a world of soulless AI.

We keep coming back to more

3 May 2026
Rated 5 out of 5 stars

Wow !!

Wow !!! The coffee is another level it’s absolutely fantastic.
I thought a bean was just a bean until I took on my first order … thank you

2 May 2026
Rated 5 out of 5 stars

We have been using the coffee bean shop…

We have been using the coffee bean shop for over half a year now and all of the different coffee beans were amazing! We even got a free bag of my favourite coffee beans on our tenth order which we really appreciated : ) This is now our go to source of coffee beans.

24 April 2026
Rated 5 out of 5 stars

Happy buyers

I have been buying Coffee now for best part of 35 years and the coffee bean shop is the best I’ve ever deal with. They’re very friendly if you’ve got a problem which I will never at once they sort it out straight away. I am cannot say enough about them. They’re extremely good and The coffee is without doubt the best you can get.

17 April 2026
Rated 5 out of 5 stars

Good job front-to-back.

The website is easy to navigate & use. The payment options cover every base. Delivery was commendably prompt, and the coffee is excellent. Faultless!

23 April 2026

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