Signing up required nothing more than an email and password, letting me start playing slots in seconds.
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Session alert popped up once, then never again after I switched devices. The setting still looked enabled in the account screen. The status gave no indication of what was supposed to happen next. T... See more
The support ticket says "waiting for player" even though I submitted the ID photo yesterday. I looked twice, same file, unchanged status, no clear next step. That detail mattered since the balance had... See more
I saved Big Bass Bonanza to favourites on desktop. On mobile it disappeared, then returned twice in the listing after refresh. Small issue, annoying after a long day. The account screen didn't make an... See more
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Email promise never came 🙃
the spin counter in the slot and the…
the spin counter in the slot and the one in my acount history disagree.
Cashier button disappeared
While using a tablet the balance lagged…
While using a tablet the balance lagged behind the spins by a few seconds, so I kept betting thinking I had more than I did. Not a scam, just sloppy, but it cost me a bit.
Live chat kept sending the same 'please…
Live chat kept sending the same 'please wait' line every few minutes. Fine, but after forty minutes the issue was still untouched and my coffee had gone cold on the desk Honestly exhausting.
Free spins credited far too late.
My electronic bingo tablet froze on…
My electronic bingo tablet froze on game three and the floor runner only reset it after the line had been claimed. The screen showed no missed card history, so I had no way to check the round.
The cashier accepted my deposit after…
The cashier accepted my deposit after my limit should have blocked it
My account was locked after I uploaded…
My account was locked after I uploaded documents, then the email said I had not uploaded anything. Honestly just confusing.
the balance updated several minutes…
the balance updated several minutes late; the account page gave no useful explanation
Gates of Olympus crashed once on mobile…
Gates of Olympus crashed once on mobile hotel Wi-Fi, then came back up after the balance updated for that same round in history. The balance looked correct in history, so I stayed before dinner in history playing from the transaction screen for a few minutes.
Live tables full again every night
The lobby displayed live roulette and…
The lobby displayed live roulette and it displayed as unavailable only after I tapped it. Support requested a screenshot I no longer had.
Withdrawal request went out the same…
Withdrawal request went out the same day and landed a day or so later. Hard to tell if that’s the casino or the bank, either way it was pretty middle of the road.
set the weekly deposit cap from the…
set the weekly deposit cap from the phone, took about a minute, easy.
The hall promoted a special Sunday…
The hall promoted a special Sunday session, then cancelled the higher prize after people had paid. Staff blamed low attendance, but that was not shown on the sign outside.
The inbox had no new note
The inbox had no new note, then KYC accepted the file on mobile, then said nothing was received. That doesn't inspire confidence.
I read the terms before starting
I read the terms before starting, but the expiry time was shorter than advertised. That left me feeling misled rather than simply unlucky
Bonus balance looked wrong.
After my initial minor cashout
After my initial minor cashout, no additional KYC verification was demanded, which I took note of.
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