Scam company Purchased some bitcoin, no problem letting me deposit, what a surprise. But when I want to send to my ledger address account suspended. I Made contact four days ago and althoug... See more
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By far my favourite exchange in the UK - genuine company and good people - particularly compared to alot of the faceless casinos out there constantly shilling their altcoin collection! Easy to use int... See more
Company replied
Had a couple of queries re using the platform when I first got my account set up, had a reply within the day every time and my questions were soon answered. The platform is nicely laid out and not com... See more
Company replied
Ive been a CoinCorner follower for a while. I found their good humour and down to earth approach quite attractive, compared to a lot of crypto related messaging. I finally got an account, by default,... See more
Company replied
Company details
- Payment service
- Alternative Financial Services
- Cryptocurrency Service
- Currency exchange service
- Ecommerce solution provider
- Financial Institution
Contact info
18c Carrs Lane, Tromode, Douglas, Isle of Man, IM4 4RG, Douglas, United Kingdom
- +44 333 344 7514
- trustpilot@coincorner.com
- coincorner.com
You should know
3.3
Average
943 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 14% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
19 October 2022
Unprompted review
Reply from CoinCorner
Hi Ching,
Thanks very much for leaving us a 5* star review and for taking the time to work through the issue you had with us. Glad we managed to get it resolved for you.
CoinCorner
I got all the support I wanted.
I got all the support I wanted and more. The response time was great too. Many thanks.
14 October 2022
Unprompted review
Reply from CoinCorner
Hi Garth,
Thanks for leaving a 5* review! We're delighted to see that you are happy with the customer service you received, and we'll be sure to pass this feedback on to the support team.
We hope you'll be back using the site again soon!
CoinCorner
I needed help
I needed help
They were very helpful and communication was great
11 October 2022
Unprompted review
Reply from CoinCorner
Hello,
Thanks for leaving a 5* review! We're glad to see that you are happy with the service provided by our customer support team, we'll be sure to pass this feedback on to them. We hope you'll be back using your account again soon.
CoinCorner
Very helpful and human
So far, I have had an excellent service from this company
11 October 2022
Unprompted review
Reply from CoinCorner
Hi Richard,
Thanks for leaving a 5* review, we're delighted to see that you would rate our service and platform as excellent. We hope you'll be back using CoinCorner again in the future.
CoinCorner
Stay humble and stack Sats
Excellent service. Been running for years without hacks scams etc. Regularly show up to conferences etc irl (i.e. not shady internet coders about to scrap the site, and rug pull the users. Speedy customer support. And cool socks.
11 October 2022
Unprompted review
Reply from CoinCorner
Hello,
Thanks for leaving a 5* review! It's great to see that you are happy with the service we provide and are comfortable with our security processes, we'll be sure to pass all your kind feedback on to the people and departments responsible. We hope you'll be back on the site again in the future.
CoinCorner
Brilliant customer support
Brilliant customer support. Very happy to support this company.
21 September 2022
Unprompted review
Reply from CoinCorner
Hi Paul
Thanks very much for taking the time to leave us a 5* review. It's very much appreciated and glad we were able to resolve your issue for you.
CoinCorner
Excellent Service
I set up this account as a conduit to transfer funds to and from an investment broker. I was contacted by Phil, one of support team at CoinCorner who were concerned that an attempt was being made to defraud me. He blocked my account, talked me through the `Change of Password' procedure and set up an additional security process to safeguard my funds.
I felt that the help and advice received was first class.
16 September 2022
Unprompted review
Reply from CoinCorner
Hi Barry
Thank you for taking the time to leave feedback about your experience today. Our security calls can be met with a mixed response, but it's calls like yours today that make them all the worthwhile by protecting customers from fraudulent scams.
We hope to see you back on site again soon.
All the best
CoinCorner
Excellent support following a mistake…
Excellent support following a mistake on my part with a deposit. Very impressed.
13 September 2022
Unprompted review
Reply from CoinCorner
Thanks very much for leaving us a 5* review. We all make mistakes and I'm glad we were able to get this resolved for you. Always happy to help.
CoinCorner
Great service and easy to use
Great service and easy to use, feature rich interface.
31 August 2022
Unprompted review
Reply from CoinCorner
Hi Daniel,
Thanks for leaving a review, we're delighted to see you were happy with the service we provide! We hope you'll be back using CoinCorner again soon.
CoinCorner
Excellent customer service - impressive speed and efficiency!
Very quick service, and swift resolution to my problem (in less than an hour!) with personal attention from the team. This is how companies should do customer service - full marks from me.
30 August 2022
Unprompted review
Reply from CoinCorner
Hi Freddie,
Thanks for leaving a 5* review! We're delighted to hear that you were happy with the speed and manner with which our team dealt with your support query, we'll be sure to pass this feedback on to them. We hope to see you back on the site again in the future.
CoinCorner
Thanks for your great support
Thanks for your great support. My ticket was solved quick, friendly and competent.
I love paying with your card - awesome product! Good job.
24 August 2022
Unprompted review
Reply from CoinCorner
Hi Chris
Thank you for your 5* review. We're glad we were able to assist you and hope you will enjoy using the Bolt Card.
All the best
CoinCorner
I’ve been locked out of my Coin Corner…
I’ve been locked out of my Coin Corner account for weeks now. I have sent every piece of information requested, Coin Corner have confirmed that the documents are verified, yet every time I login it asks me for another document. One that has already been sent and verified by them. I have tried to access by different browsers, but the same issue arises. I’m told by customer services it is with their IT department. This should be a simple issue to fix. I’m beginning to think that something is amiss here?
20 August 2022
Unprompted review
Reply from CoinCorner
Hello,
Thanks for leaving a review, we are sorry that you had a bad experience using our platform.
I believe our support team have since been in touch with you regarding this and there was a misunderstanding due to an old account of yours that existed on the system. From speaking to the support team we believe that everything is now sorted with this and your account is now fully verified and you have full access to it.
We hope that you'll be back using CoinCorner in the future despite this misunderstanding, and if you have any issues going forward then don't hesitate to let our support team know and they'd be happy to help again.
CoinCorner
Great Customer Service Experience
My boyfriend sent me money to my CoinCorner account as a surprise, not knowing that I can only receive money from a bank account under my name.
CoinCorner had to return the money to his bank (Revolute) but they did not accept it back. The money kept going back and forth between them for over a month... During that time Ross, one of CoinCorner's agents was SUPER helpful. He kept me updated about the process, answered my endless emails, was patient and professional and finally solved the issue.
I can say with total honesty that if it hadn't been for Ross's great customer service, I would have probably closed my account.
Thanks again Ross for dealing with my emails for a month, and solving the issue.
12 August 2022
Unprompted review
Reply from CoinCorner
Hi Laura,
Thanks for leaving a 5* review! We're sorry to see that you had some issues in having the funds returned to you, but unfortunately Revolut do tend to have some issues with receiving funds from us and always send them back. We're glad that everything got sorted in the end though and we were able to get the funds returned, and we'll be sure to pass your kind feedback on to Ross.
Thanks again for your review, and we hope you'll be back using CoinCorner again in the future!
CoinCorner
Working with CoinCorner was an absolute…
Working with CoinCorner was an absolute pleasure. Everything was made very easy and Ben and Jenny were extremely helpful and assisting. Very happy with the system provided and would highly recommend using CoinCorner. Thanks guys
12 August 2022
Unprompted review
Reply from CoinCorner
Hello,
Thanks for leaving a 5* review! It's great to see that you found the process of creating your business account with CoinCorner a pleasure, and we'll be sure to let Ben and Jenny know you were happy with the assistance they provided. We look forward to working with you going forward.
CoinCorner
User Friendly and Easy to Navigate
Easy to use interface and low fees. CoinCorner have found themselves a new recurring customer. A+
10 August 2022
Unprompted review
Reply from CoinCorner
Hi Ian,
Thanks for leaving a 5* review! It's fantastic to hear that you are planning on coming back to use our services again in the future, and we look forward to welcoming you back on to the site.
CoinCorner
Great Product & Great Customer Service
We are a business and have decided to start accepting Bitcoin as a payment method from our customers. CoinCorner made the process really easy, the Checkout app is simple to use and the onboarding and customer service has been fantastic. I couldn't recommend CoinCorner highly enough, if you want to start accepting Bitcoin, speak to these guys.
8 August 2022
Unprompted review
Reply from CoinCorner
Hello,
Thanks for leaving a 5* review, and for choosing CoinCorner to help you get started accepting bitcoin payments. It's great to see that you are happy with entire process from signup to now, and we'll be sure to pass your feedback on to the business development team who I'm sure will be delighted to hear you were happy with their assistance throughout.
CoinCorner
A simple, easy step into accepting Bitcoin payments.
CoinCorner have been brilliant in supporting us to set up accepting Bitcoin and Lightning payments at our rural Café in Suffolk. The process is simple and the customer service team are easy to reach should you have any questions. We have felt supported every step of the way, and look forward to continuing to work alongside them.
5 August 2022
Unprompted review
Reply from CoinCorner
Hello,
Thank you for rating CoinCorner 5 stars! It's great to see that you have been happy with the help and support our team have given you throughout your journey from registration to now. We'll be sure to pass your kind words on to the whole team, and we also look forward to working with you going forward too!
CoinCorner
Service second to none
Great service received by Ben while onboarding Coincorner as a gateway to accept Bitcoin on our Ecommerce.
I would recommend any business to use CoinCorner
5 August 2022
Unprompted review
Reply from CoinCorner
Hi Manuel,
Thanks for leaving a 5* review! It's great to see that you had a good onboarding experience with us and that you would recommend us, and we'll be sure to let Ben know you were happy with his service and assistance too!
CoinCorner
Top choice for Bitcoin all round functionality
An excellent, Bitcoin only, exchange and wallet. The wallet includes the revolutionary Boltcard tap and pay option.
5 August 2022
Unprompted review
Reply from CoinCorner
Hi James,
Thanks for leaving a 5* review! It's always great to see that users are happy with the service we provide, and of course we love any and all feedback regarding the Bolt Card. We hope you enjoy using the Bolt Card, and we hope you'll be back using CoinCorner again in the future.
CoinCorner
Great customer service
Great customer service and I like the ease of the user interface. Support is conscientious of selling rates and continues to improve them.
4 August 2022
Unprompted review
Reply from CoinCorner
Hi Stef,
Thanks for leaving a 5* review! It's great to see that you are happy with the support received and find our interface simple to use, we hope you'll be back using CoinCorner in the future.
CoinCorner
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