We had a VERY tight deadline; so tight most companies probably would have just flat out told us "No." After we got our first proof a real person immediately followed up with a call, which I missed, so... See more
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The staff and design team were absolutely amazing! I had a rough idea of what I wanted but it quickly started coming together thanks their expertise. New drafts were timely and they were extremely pat... See more
Company replied
This is the second time using this company and they have always been fast to respond and deliver. The level of customer service and communication is top of the line. Coin came out perfect and we are e... See more
Really good looking coins, but the wrong proof was ordered initially. Despite showing and receiving additional proof by email that we wanted the 2nd option, we were still blamed for the wrong order an... See more
Company details
Written by the company
Custom Made Challenge Coins and Promotional Products
Contact info
2200 Winter Springs Blvd, 32765, Oviedo, United States
- 800-803-2879
- info@coindepot.com
- coindepot.com
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent Service
Really easy process to use and the proof is very helpful to select the correct design to fit our needs.
Great service
Kenny was extremely attentive and professional; quick to answer my questions and pricing was extremely reasonable. They took the elements of what I wanted on my challenge coin and made an amazing design. Highly recommend using this company.
Mixed opinions.
Really good looking coins, but the wrong proof was ordered initially. Despite showing and receiving additional proof by email that we wanted the 2nd option, we were still blamed for the wrong order and had to order coins again with a discounted price to get what we actually wanted. With a little better customer service, they would be great.
Your company was amazing SHPDto work with…
Your company was amazing to work with you took my suggestions and ran with them and made it come to life. Thank you again.
Love the speed the staff got back to me…
Love the speed the staff got back to me and the professionalism.
Customer service was great
Customer service was great. All my concerns were addressed immediately.
The customer service was great
The customer service was great. Very quick responses to questions and changes to my order.
Very quick turnaround time for proofs…
Very quick turnaround time for proofs and alterations. Super impressed with design work and flare. Can’t wait to see the finished product!!
Responsive and informative team gave me the confidence to go with Coin Depot!
The team was very responsive with my inquiry request and informative about the production and shipping time.
They were very transparent with my targeted event date, which is what gave me the confidence to go with Coin Depot after reaching out to multiple vendors with the same quote.
Coin Depot
Coin Depot is very easy to work with. Their proofs re very clear. I am excited for the coins to arrive!
The design team did a great job putting…
The design team did a great job putting together what I wanted. There was constant communication both by email and text. The price was about what other companies quoted.
Coin Depot rocks!
The immediate responsiveness… friendly, professional demeanor of Kenny & the crew at Coin Depot is refreshing! Not to mention how they remember me as a customer! Can’t wait to see the finished product!!
Excellent customer service.
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