We had a VERY tight deadline; so tight most companies probably would have just flat out told us "No." After we got our first proof a real person immediately followed up with a call, which I missed, so... See more
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The staff and design team were absolutely amazing! I had a rough idea of what I wanted but it quickly started coming together thanks their expertise. New drafts were timely and they were extremely pat... See more
Company replied
This is the second time using this company and they have always been fast to respond and deliver. The level of customer service and communication is top of the line. Coin came out perfect and we are e... See more
Really good looking coins, but the wrong proof was ordered initially. Despite showing and receiving additional proof by email that we wanted the 2nd option, we were still blamed for the wrong order an... See more
Company details
Written by the company
Custom Made Challenge Coins and Promotional Products
Contact info
2200 Winter Springs Blvd, 32765, Oviedo, United States
- 800-803-2879
- info@coindepot.com
- coindepot.com
4.7
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Extremely wonderful customer service
Extremely wonderful customer service! The quality of this product is amazing!
29 May 2024
I communicated with a rep on an order…
I communicated with a rep on an order that I needed sooner than later, and it was conveniently over text. That was much appreciated as well as the communications about timelines, etc. Very, very helpful.
14 May 2024
They were awesome in the drafting…
They were awesome in the drafting process, patiently allowing my several changes.
4 April 2024
Easy and quick.
1 April 2024
Customer Service
I sent an email one day, got an immediate response. The person researched my old order and provided me a quote and proof within 24-48 hours!! That is super Customer Service:) So prompt and friendly!!
8 March 2024
Working to make it right!
The people that I worked with were very helpful on changes I made and correcting errors that I found before I ordered.
26 February 2024
Very Easy to submit design and Kenny…
Very Easy to submit design and Kenny was very helpful , the minor changes were done in a timely manor , thank you
15 February 2024
Great Service and Great Pricing
We were able to send in our ideas and within a few days received proofs that exceeded our expectations... Even better their pricing beat our local supplier by almost 50%!
22 January 2024
Quick Service from Great People making a Quality Product
I told Coin Depot what I was looking for and received a proof and a quote quickly. After a slight modification on the proof, we had a deal and payment was easy. I had a Congressman visit our plant and I gave him one of the challenge coins that coin depot had produced. He said it was one of the nicest he had seen and he would add it to his collection (Bronze with gloss finish). Quality and great price is what I received last time. I am looking forward to receiving my latest order soon.
2 January 2024
Amazing Customer Service!
I love the quality products and the wonderful customer service. I have ordered from Coin Depot several times a year for the last 5 years and they always are prompt in response, helpful and deliver a great product!
5 December 2023
Great coins and great service
We have been using CoinDepot for 5+ years to make challenge coins for our charitable foundation. The quality of the coins is fantastic. And, the team is responsive and met all of my needs.
brad
Spark of Hope Foundation
24 October 2023
You guys are the best.
You guys are the best and that’s why I keep coming back year after year for challenge coins.
19 September 2023
The response time was excellent.
14 September 2023
Quality products and good customer…
Quality products and good customer service at a fair price.
1 September 2023
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