I hate having to deal with customer service issues via chat as it’s usually a frustrating cycle of choosing the wrong prompts for my issue with an AI bot. However tonight Stella helped resolve my issu... See more
Company replied
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See what reviewers are saying
I worked with a Coinexx associate via chat named James Cook and he was knowledgeable and helped to solve all of the troubles I was having. He tracked down my transfers and added in the bonus I was try... See more
Company replied
Max Jones was the agent I worked with. He helped walk me through a couple a questions I had about funding my live account. Everything went very smoothly, even after I accidentally deposited the mone... See more
Company replied
I had a serious problem with navigating the trading platform and it was hard to figure out why I was having a problem signing in , then came Anna a very nice CS rep and took care of the problem like... See more
Company replied
Company details
Written by the company
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
Contact info
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
- support@coinexx.com
- coinexx.com
You should know
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sophia did a great job at handling my…
Sophia did a great job at handling my issue with my account and solved my issue.
20 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sophia brooks was great
Sophia brooks was great. She responded promptly and helped me apply my bonus on my account quickly. I recommend Coinexx to all traders. Greatest customer service.
20 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Stella did am amazing job with…
Stella did am amazing job with answering questions about the instruments offered, which helped me decide to open an account. Great broker!
15 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Marsha was great
Marsha was great, assisted and make sure I was well taken care of before ending chat.
13 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sophia was just amazing
Sophia was just amazing, she answered all my questions in a very simple way
13 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Customer service was very friendly and…
Customer service was very friendly and fast. Easily helped me to get to a solution. That's rare to find these days. Anna Carter to my rescue! A+ :-D
12 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Supportive as always, TY.
Had a Problem and solved within seconds, thx a lot!
13 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
great service and speed to help!
great service and speed to help!! James helped every step of the way and knew the platforms and how to help inside and out!
12 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Anna Carter access to my request to…
Anna Carter access to my request to down my leverage quickly, thanks to her
12 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sam Adam's & Anna took great care of…
Sam Adam's & Anna took great care of questions, comments, concerns & account.
12 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
I talked with Marsha who was an amazing…
I talked with Marsha who was an amazing helper ! Very nice and efficient, I'm very happy :)
9 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James was great
8 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
They were very fast to answer and very…
They were very fast to answer and very thorough. They solved my situation very quickly... So far I've had very good experiences and Sophia Brooks was extremely helpful
8 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
they have great customer services and…
they have great customer services and alot of trading instruments
8 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Great communication when I needed help…
Great communication when I needed help it was given with professionalism & speedy response timing overall great service
8 January 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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