I lost the money on the On-chain. After I google at the on-chain customer service. I want to file complaint. The company come the phone number and I start talk to the David Part and Harvey Win they sa... See more
Company replied
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See what reviewers are saying
Hey be very careful Dont invest with Mujeeb lijaz owner in coinmarketcap and his ceo number 59 for 4 year riley john This company will only scam you monny and keep have excuses way they not pay its... See more
Company replied
there is one guy name SALMAN AZAMI, he has advertisement about the bitcoin, invest little amount and your money will earn 10X. He said my profit is in CoinMarketcap app and i need to pay the transfer... See more
If you comment about scam coins for an example MRBOB you will get banned. CMC part of the scheme. "per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/tra... See more
Company replied
Company details
Written by the company
CoinMarketCap.com is the world's most trusted cryptocurrency data authority. We provide real-time price data and information for tens of thousands of cryptocurrencies and tokens in 30 languages. CoinMarketCap also provides news and educational content in the format that suits you best, including videos and podcasts.
Contact info
Singapore
- coinmarketcap.com
You should know
1.3
Bad
833 reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good system
good system to track your cryoptos in diferent wallets,
Enjoy the bullrun 23!!
1 February 2023
Unprompted review
Reply from CoinMarketCap.com
Thank you for your feedback, Rodolfo! At CoinMarketCap we work hard everyday to deliver the type of service that is valuable to users worldwide. It is very gratifying to know that we are succeeding. If you have any feature request in mind, feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!
IMO its the best cryptocurrency site
IMO its the best cryptocurrency website. Very user-friendly interface and they cover nearly every coin, its also good for monitoring your portfolio. Very powerful functionality for conducting cryptocurrency market analytics. I love following all the latest reviews from coinmarketguide.com aswell. The downside is the chat function on the coin pages can get quite spammy, with lots of people shilling s***coins. If it wasn't for that I would give the site 5 stars
2 February 2023
Unprompted review
Reply from CoinMarketCap.com
Hello Jessica,
Thank you for your valuable feedback for CoinMarketCap. We are happy to hear you are enjoying our site. We are always introducing new features and improving existing ones. We are sure that your feedback will help us improve it further. Feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. We would love to hear more feature requests from you. Thank you!
Legitimacy
Please advise. I found an employee of coin market cap on Facebook. I asked for a loan (bitcoin to sterling exchange) and am asked to transfer £1900 to a wallet so yo obtain said loan of £20,000 is this legitimate?
26 January 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, be advised, that the message you received is not an official CoinMarketCap message of our team member or representative. This is an impostor pretending to be from CoinMarketCap. We are only communicating via our official request form here:
https://support.coinmarketcap.com/hc/en-us/requests/new
official. To know more about how to use the CoinMarketCap, you may refer to the link below:
https://coinmarketcap.com/alexandria/article/how-to-use-the-coinmarketcap-portfolio
https://www.youtube.com/watch?v=Wlb6KyxoNaw&t=17s. Thank you
Withdraw fees
I received this email
Investor Mutondo hinji.
We still await your wallet address upgrade fee of ($852.01) and also to have your wallet address to enable quick release of your cryptocurrency profit to your wallet account.
Is this a scam or legit?
16 January 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
I would like the app to work better
Minuses:
Very slow app. Why keep such clumsy developers on the team who cannot make the application work quickly. For so much time, they can’t get the application to work quickly - it’s a shame! Now even schoolchildren are making fast applications, but here such a team cannot cope ... There are a lot of garbage and dead projects on the list that no longer exist and are not working on projects - why they are not removed from CoinMarketCap is not clear. There are many dead projects on the list that are not being developed on github, even sometimes the site does not work, there are a lot of bad reviews about fraud and they are still on the list and are not deleted. New scam projects are constantly added - can't the team check the projects and not add scam. And then it turns out some kind of garbage can from thousands of projects. There is also a lot of spam in the comments listing the coins of scam projects. A crooked translator in the application, sometimes translates in such a way that it just turns out some kind of porridge. To translate, you need to click on each individual comment, and this is extremely inconvenient. This useless collection of diamonds, with which it is not clear what to do at all. Another thing is if some tokens of new or existing projects were given for diamonds - then it would be interesting to collect diamonds. And if they give some kind of candy wrapper for these diamonds, then what's the point of collecting them.
Pros:
It is very good that there is an opportunity to look at the comments for each project - you can draw at least some conclusions, otherwise there are really a lot of scams. The application contains a lot of information on each project. A fairly user-friendly interface.
What is missing:
I would like to see information on funds - which funds and when, at what price they bought coins. The block with comments is located above the main information on the project, I would like to see the comments at the very bottom, and not between the schedule and information on the project.
In general, the application is not bad, but there is still a lot to work on. Compared to the site, the application is a brake and less informative semblance. By the way, the mobile version of the site is also some kind of horror with cropped information on projects. I would like to believe that the developers will still begin to improve in full force and without laziness.
15 January 2023
Unprompted review
Reply from CoinMarketCap.com
Thanks for taking the time to rate us. If you have any feedback or questions about our products and services. You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
Coin Market Cap Gmail account
Hello! I received an email from coin market cap with a logo. I tried to withdraw my money but they send me a withdrawal agreement with a deposit of $326 (ottf) to my Gcash Account. May I know if this is legit? They give me 3 days only to pay. Thank you.
13 January 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Pedelyn,
Be advised, that the email you received is not an official CoinMarketCap email or text of our team member or representative. This is an impostor pretending to be from CoinMarketCap. If you notice their email address domain is different, not "coinmarketcap.com." CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Email received from support team
Coinmarket support team send any email to his user? I receive a gmail from your company with coin market cap logo, is this legit email of your company support team? The email request me to top up payment to proceed my usdt withdrawal. Seems weird.
9 January 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, be advised, that the email you received is not an official CoinMarketCap email or text of our team member or representative. This is an impostor pretending to be from CoinMarketCap. If you notice their email address domain is different, not "coinmarketcap.com." CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Coin market cap is full of trolls, terrible user experience
Coin market cap is full of trolls. The platform does nothing to remove them. It's the same accounts over and over again. New genuine users struggle to post comments, as their posts seem to be auto deleted if they write more than 5 or 6 words.
Avoid like the plague, find your information elsewhere.
9 January 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request.” We would love to know more information to resolve this. Thank you.
CMC has now become the crypto scam that…
CMC has now become the crypto scam that we expect them to inform us about. After well over a year of logging in on a daily basis, predicting prices, participating in air drops, I have finally collected enough diamonds to get a decent prize. Except when I attempt to claim that prize I get hit with a message telling me that I am almost there, interact with the site more to be able to redeem my diamonds. I have redeemed a couple smaller prizes previous to this with no trouble so I feel this is definitely something more to do with them just screwing you when get to a larger amount of diamonds & a better prize. If checking in every day for over a years not enough. Screw CMC.
1 January 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Jeremiah,
We are sorry to hear you are experiencing this. We highly suggest you reach out to one of our team members so they can take a look at your account. Kindly use the form below and one of our awesome team will be able to assist you promptly:
https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051
Thank you!
I've registered to this platform to…
I've registered to this platform to keep track on my investment and requested a transfer of 0.1355 Bitcoin which is worth R40000 into my private key or bank account since 24th December 2022.
I don't even know how to contact the support because I don't know what's the delay because there's no possible way to contact their support.
Why in the first place do you have , buy, sell and transfer options if they do not work?
Are we being misleaded?
Please get back to me...
23 December 2022
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Improper data and biased information. Binance.
It is chop full of misinformation and scams. The most legitimate projects that run on Defi are sometimes mislabeled or not even shown on this site. use nomics.com instead for transparent blockchain information. BINANCE OWNS CMC. They are biased toward what they want users to see and buy.
4 January 2022
Unprompted review
Reply from CoinMarketCap.com
Hi there, while we were acquired by Binance, we have a firm agreement with them that we will remain independent from them. They will not interfere with or influence our methodology, ranking algorithms, and listing processes. Please check out our Disclosure policy about the acquisition: https://coinmarketcap.com/about/. if you have proof that a coin or token is acting dishonestly, please share it so our team can investigate. You can submit it to our form found at https://coinmarketcap.com/request/ and select “12 - Feedback/Questions/Complaints.” Thanks!
Great interface
Great interface and easy, user-friendly, real-time market data, all tokens/ coins are there, nice metrics.
19 December 2022
Unprompted review
Reply from CoinMarketCap.com
Hi Akis!
Thank you for the 5-star review! We are glad to hear you are enjoying our site. If you have any feature request in mind, feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!
Sinfinite was a scam
Sinfinite was a scam. Coinmarketcap is enabling these scams. You have one job to do and do it very badly! It is a useless website!
8 December 2022
Unprompted review
Reply from CoinMarketCap.com
Hello, sorry that you’re having trouble with one of our listed coins/tokens. If you have proof that a coin/token is acting in a dishonest manner, please submit a request to our form found at https://coinmarketcap.com/request/ so our team can investigate it further. Thank you.
Great concept - Stellar execution
Great project - easy, user-friendly real-time market data and top content for people new to crypto as well as the experts in the field
5 December 2022
Unprompted review
Reply from CoinMarketCap.com
Thank you for your review! We are very pleased that you like CoinMarketCap.com. We continue working hard to deliver fast price updates and high-quality information to our users. Good luck on your crypto journey!
Newbies on the crypto-world; CMC is the best analytic tool
Best crypto analytic tool I have found as it includes all kinds of analytics graphs, up-to-date price data, etc. Additional plus that it is simple user interface that you could find any info real quick.
What is the difference to CG is that CoinMarketCap offered a Community space to share opinions with other crypto-enthusiast, projects and KOLs, which let me gain more insights on crypto stage.
1 March 2022
Unprompted review
Reply from CoinMarketCap.com
Thank you for your 5-Star review. At CoinMarketCap we work hard everyday to deliver the type of service that is valuable to users worldwide. It is very gratifying to know that we are succeeding. If you have any feature request in mind, feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!
The most comprehensive information…
The most comprehensive information about cryptocurrencies and the go to for me.
31 March 2022
Unprompted review
Reply from CoinMarketCap.com
Thank you for the 5-star review! We are glad to hear you are enjoying our site. If you have any feature request in mind, feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!
Useful portfolio tracker
I use coinmarketcap primarily to track my portfolio, and follow crypto prices. For a free tool, I think it is well done.
30 November 2022
Unprompted review
Reply from CoinMarketCap.com
Thank you for your kind words. We'd very much appreciate it if you have any recommendations/suggestions for us to get a 5-star rating. You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
absolute scam
absolute scam
Keep away
They have money of mine and won’t release it until I pay the same amount in
Your reply is incorrect.
The app I used is Coinmarkets with the same logo
You are holding my money and won’t release it
1 November 2022
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Reply from CoinMarketCap.com
Hello, Thanks for taking the time to rate us. It really helps us to keep going and deliver the best. If you have any feedback or questions about our products and services. You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
Very very strange… registered account…
Very very strange… registered account and cannot comment.
Seen this complaint many times now. And is not being solved.
No spammy post I trying to make, just normal “to the moon” is not even showing.
Tried registration of another account… same issue
19 November 2022
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
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