To be honest, I haven't even started using the service yet, but I've already encountered issues with KYC (my fault), and the support team has been helping me. They spent several days trying to resolve... See more
Company replied
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See what reviewers are saying
Stay away! Do not take a collateral loan from this exchange against your asset. They will liquidate you without giving you an opportunity to make the margin requirements. Chat support seems helpful... See more
Company replied
very good experience so far. very helpful also with customer support and answered all my questions and helped me basically step by step with loan. customer support replies straight away too. Wayne... See more
Company replied
CoinRabbit has been a great loan service resource! It's been efficient, quick, and approval friendly. No credit check, just a standard crypto collateral transfer...all within an hour. Based on your... See more
Company replied
Company details
About CoinRabbit
Written by the company
We are a leading cryptocurrency platform dedicated to helping you unlock the full potential of your digital assets. Whether you need instant liquidity, want to grow your crypto holdings, or trade seamlessly, we provide fast, secure, and user-friendly solutions—all while keeping your funds safe in top-tier custody.
Learn more
Why Choose CoinRabbit?
Borrow Instantly
Get crypto-backed loans in minutes with no credit checks or lengthy verifications.
Earn Passive Income
Grow your wealth with high-yield crypto savings accounts designed for flexibility and competitive returns.
Trade with Ease
Buy, sell, or exchange major cryptocurrencies effortlessly with our intuitive tools.
Top-Tier Security
Your safety is our priority. Funds are stored in secure cold wallets, protected by multi-layer authentication, real-time alerts, and whitelisting.
24/7 Human Support
Reach our dedicated team anytime—no bots, no delays, just real solutions.
Financial Freedom on Your Terms
CoinRabbit empowers you to leverage Bitcoin, Ethereum, and other major cryptocurrencies without selling.
Join thousands of users who trust CoinRabbit for transparent, secure, and innovative crypto solutions.
Get started
Contact info
Kingstown, St. Vincent & Grenadines
- marketing@coinrabbit.io
- coinrabbit.io
4.5
Excellent
252 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CoinRabbit
Hi David, thanks for your feedback!
We’re glad Wayne could get everything sorted so quickly - happy to hear it was such a smooth experience for you.
Edward provide a personalized…
Edward provide a personalized experience. Explained in details and friendly manner of how coinrabbit works. Helped show me the real value coinrabbit has, thanks
10 September 2025
Unprompted review
Reply from CoinRabbit
Hi there. Thank you for sharing your experience!
We’re glad Edward could walk you through everything clearly and show the real value of CoinRabbit. Personal, friendly support is what we aim for, and it’s great to know it made a difference for you.
Customer service is above and beyond
The ability to utilize my crypto without having to sell it is absolutely amazing. The process is very simple and easy. I recently had an issue where I sent coins on the wrong network. I figured they were just lost as it was my own fault, but customer service actually reached out to me to get the issue resolved and the coins were back in my wallet in less than 24 hours. Great customer service!
4 September 2025
Unprompted review
Reply from CoinRabbit
Hi there. Thank you for sharing this experience!
We’re so glad to hear that the platform has been simple and useful for you, and especially happy that our team could step in to resolve the network issue quickly. We know how stressful moments like that can be, so it’s great to hear your coins were safely back with you in less than a day.
Your kind words mean a lot to us - thanks for trusting CoinRabbit!
CoinRabbit Crypto Loans- Easy & Fast
CoinRabbit has been a great loan service resource! It's been efficient, quick, and approval friendly. No credit check, just a standard crypto collateral transfer...all within an hour. Based on your situation, I recommend for your protection, to choose the 65% loan ratio, to protect you from margin calls...which I see as the only potential downside. Other than that, a great way to leverage your money, without the need to liquidate and lose the upside opportunity....great for those with cash flow challenges.
31 August 2025
Unprompted review
Reply from CoinRabbit
Dear Patrick, thank you for the detailed feedback!
We’re really glad to hear CoinRabbit has been a reliable resource for you - from the quick approvals to the simplicity of using crypto as collateral. It’s great that you also highlighted the benefits of loan-to-value ratios; responsible borrowing is something we always encourage, and your advice will certainly resonate with others reading your review.
We appreciate your trust and recommendation - it means a lot to us!
Amazing support team
Amazing support team! Very responsive and helpful and got me right back into my account after I messed up my authentication app
30 August 2025
Unprompted review
Reply from CoinRabbit
Hi there. Thanks so much for sharing your experience!
We’re glad our support team could quickly get you back into your account and make the process stress-free. It’s great to know you felt supported along the way!
HelpDesk reacted immediately and was…
HelpDesk reacted immediately and was very respectful. Quick and patient response.
31 August 2025
Unprompted review
Reply from CoinRabbit
Hey Peter, thanks a lot for your feedback!
We’re glad to hear our Support Team team was quick, patient, and respectful - that’s exactly the service we want to deliver every time.
First Crypto Loan
First, I want to thank my agent Wayne whom helped me. His assistance was great and he made the process run smoothly for me. I was a lil skeptical at first but it actually worked and gave me no issues. I definitely recommend CoinRabbit!
30 August 2025
Unprompted review
Reply from CoinRabbit
Hi there. Thank you for sharing your experience!
We’re so glad Wayne was able to guide you through the process and make everything smooth and stress-free. It’s completely natural to feel cautious at first, so it means a lot that the experience turned out to be straightforward and reliable for you. We truly appreciate your recommendation!
very good experience so far.
very good experience so far.
very helpful also with customer support and answered all my questions and helped me basically step by step with loan. customer support replies straight away too.
Wayne was very polite and helpful and explains any question you have and makes sure you have an understanding.
will use coin rabbit again for sure.
30 August 2025
Unprompted review
Reply from CoinRabbit
Hi there. Thank you for the wonderful feedback!
We’re really glad to hear your experience with CoinRabbit has been smooth so far, and it’s great that Wayne could guide you step by step through the loan process. Knowing that you felt supported, your questions answered, and everything clearly explained means a lot to us.
We truly appreciate your trust and look forward to seeing you back again!
Great work Edward and CoinRabbit Team
Edward was super fast and had me taken care of and back on my way in minutes. Its rare to get that quick and dedicated service. very impressed and feel more confident about this platform indeed. Thanks.
29 August 2025
Unprompted review
Reply from CoinRabbit
Hi there, thank you for sharing your experience!
We’re so glad Edward could help you out quickly and make the whole process smooth. Fast and dedicated support is exactly what we strive for, and it’s great to know it gave you even more confidence in the platform.
I was nervous about getting a loan on…
I was nervous about getting a loan on my XRP. I found CoinRabbit and checked with a couple of crypto friends and they said it looked legit. So I jumped it…. Russel was so VERY helpful I had several questions along the way and he put all my fears to rest. I completed my loan and purchased more XRP!!! So grateful… Thank you!
27 August 2025
Unprompted review
Reply from CoinRabbit
Dear Cristina, thank you for sharing this wonderful feedback!
It’s completely natural to feel cautious at first, so we’re especially glad Russel was able to answer all your questions and help put your mind at ease. We’re delighted the process worked out smoothly and that you were able to complete your loan and grow your XRP holdings.
Your trust means a lot to us and we’ll make sure Russel sees your kind words!
Great platform
Great platform, accidentally transferred my funds to their wallet, however the team helped me through to redirect the funds to my exchange by going above and beyond. Their support is enormous.
26 August 2025
Unprompted review
Reply from CoinRabbit
Dear Poh, thanks so much for your kind words!
We’re really glad our team could step in and help resolve the transfer issue. Situations like that can be stressful, and it means a lot to hear you felt supported throughout. Your trust and feedback motivate us to keep going above and beyond for our users.
Great easy to use and very transparent service
Using these guys to leverage my crypto portfolio, nothing but good things to say. Streamlined process, fast turnaround, great support team and solid clear reporting.
26 August 2025
Unprompted review
Reply from CoinRabbit
Dear Michael, thanks so much for your feedback!
It’s great to hear you’ve had such a smooth experience leveraging your portfolio with us. We’re glad the process felt streamlined, the reporting clear, and that our support team was able to help when needed. We really appreciate your trust!
Reply from CoinRabbit
Dear Johnnie, thanks for sharing your feedback!
We’re glad you find the app fast and easy to use:)
In other platforms you need to wait up…
In other platforms you need to wait up to 6 confirmations of BCH to start exchanging. In coinrabbit io from one confirmation you could trade successfully to other coins like TON COIN that I have already exchanged.
20 August 2025
Unprompted review
Reply from CoinRabbit
Hi there, thanks for sharing your experience!
We’re glad you noticed the difference - making transactions faster and simpler is exactly what we aim for. It’s great to hear you were able to exchange BCH to TON successfully with just one confirmation. We appreciate your feedback!
Fast and Easy
Fast and Easy
I've been with CR for about 6 months and the platform is very easy to use. Wayne helped me sort through transfers in and showed me pictures of what it should look like when I was finished.
19 August 2025
Unprompted review
Reply from CoinRabbit
Hi there, thanks so much for sharing your experience!
We’re happy to hear the platform has been easy for you, and it’s great that Wayne could guide you step by step through the transfer process. We’ll be sure to pass your feedback along to him!
Quick to respond and attentive to the…
Quick to respond and attentive to the issue. Haven’t needed them often, but when I do it’s a pleasure.
14 August 2025
Unprompted review
Reply from CoinRabbit
Hi there! Thanks for your kind words!
We’re glad to know that whenever you’ve needed us, the experience has been quick and attentive. We’ll keep working to make every interaction just as positive.
Used support to check on transaction
Used support to check on transaction, Theo helped me. Very helpful would! thank you
13 August 2025
Unprompted review
Reply from CoinRabbit
Hey Isaac, thanks for your feedback!
We’re happy to hear Theo could help you check on your transaction and make the process easier. We’ll be sure to share your kind words with him!
Support team was great talked me…
Support team was great talked me through my issues and got it straightened out very happy thank you support team
10 August 2025
Unprompted review
Reply from CoinRabbit
Dear Josh, thanks for sharing your experience!
We’re really glad our support team could walk you through the issue and get everything resolved quickly. Your kind words mean a lot!
Quick response
I had a question on a Sunday and Wayne helped me out, all questions answered, with helpful links and images. The customer service at Coin Rabbit is always 5 star. Thank you!
10 August 2025
Unprompted review
Reply from CoinRabbit
Dear Wendy, thanks so much for the wonderful feedback!
We’re delighted to hear Wayne could help you out and provide all the information you needed. It’s great to know our support continues to deliver 5-star service. We’ll make sure Wayne sees your kind words!
Fast and efficient loans on demand
I've been using CoinRabbit for over a year for quick simple USDT loans against Bitcoin collateral. Typical turnaround is less than an hour. I've noticed that the system continues to incrementally improve and where I've had issues (which typically were my fault) support has been prompt and efficient. Happy to recommend rabbit and I'll continue to use them into the future. Straightforward and effective
8 August 2025
Unprompted review
Reply from CoinRabbit
Dear Christian, thank you for sharing your experience and for being with us for over a year!
It’s great to hear that you’ve noticed the improvements we’ve made along the way. We’re also glad our support team could assist promptly whenever needed. Your recommendation means a lot, and we look forward to continuing to serve you in the future.
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