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Rated 1 out of 5 stars

The trading experience has useful ideas, but the execution feels inconsistent and harder to use than expected. Setting up trading rules isn’t always straightforward, especially for beginners, and the... See more

Rated 1 out of 5 stars

1. Very slow and laggy website. 2. Support has not answered me for over 30 minutes, despite the claim “response time: within minutes”. 3. I bought a subscription for $40, received an email c... See more

Company replied

Rated 5 out of 5 stars

There are several options to make profit here. Use seasoned trading signals, indicators and tested trading strategies or create your rule from scratch. The demo exchange gives the ability to practice... See more

Rated 5 out of 5 stars

CoinRule the best cryto traiding bot! The interface is super simple and easy to build rules to trade crypto. Exists a great telegram community for paid user where people share successful rules, tha... See more

Company replied

You should know

3.8

Great

TrustScore 4 out of 5

148 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I use Coinrule for OKX and Binance…

I use Coinrule for OKX and Binance Futures, it works fine. I tried to use other platform, but this one is much easier, and has a lot of indicators and pre-built strategies

22 April 2024
Unprompted review
Coinrule logo

Reply from Coinrule

Thank you, both OKX and Binance are good partners of ours.

Rated 2 out of 5 stars

I would not trust this company until…

I would not trust this company until they improve their customer service and more fully test their code. In the month I've been using them, I have discovered three errors in their code that prevented me from trading:
1. No USD wallet available for Kraken.
2. MACD was not properly calculating when it crossed from positive into negative territory.
3. A rule with five simple and clear conditions not executing.
In addition, their customer service seems to take very little initiative. I have sent very clear screen shots with data points highlighted and marked up, but they do not seem to understand. For instance, I had to resend one screen shot with the DTG of circled.
This company is not ready for prime time! I will not be renewing after my monthly subscription runs out.
Update: I've canceled my subscription early. The last straw came when I tried to sell all Shiba Inu on the Gemini exchange, but kept getting an error saying that I didn't have enough to sell. I had $40 worth. I had to sell directly on the exchange.

7 April 2024
Unprompted review
Coinrule logo

Reply from Coinrule

Hi Gavin,

We appreciate your feedback - I believe the issues have now been addressed via our Intercom conversations.

Apologies again for the issues you faced and for bringing these to our attention. We do hope you will change your mind and stay with us for longer.

Best regards,
Oleg

Rated 1 out of 5 stars

Impossible to make profit...trades do…

Impossible to make profit...trades do not open at MA crossover, they open well above when the price is about to turn and drop and sell well below the stop loss, also I tried UT bots with TV and of course the same thing, trades were not opening or closing at the buy and sell signals and were too late meaning you are at loss. It can only work IF the trade opens at exactly the intersection point of the crossover...I lost most trades because of it. But their explanation is very poor and they just don't seem to care as long as they get your overpriced subscription each month. They are happy to take your money and they are ok with their rules and trades that do not work and you loose money.

17 March 2024
Unprompted review
Coinrule logo

Reply from Coinrule

Hi - I am sorry about the issues you have encountered. I believe we tried to address your concerns via our Intercom chat. Coinrule evaluates indicators on the basis of closed candles. Our rules trigger once the candle has closed. If you want your rules to trigger faster, you can use shorter time-frames. In the future we will also support Open-Candle based trading.

I do hope that you will give us another chance.

Best regards,
Oleg

Rated 4 out of 5 stars

Very good! And well worth looking at!

Very good! And well worth looking at, a little bit light on live examples (compared to other similar platforms), so my confidence took a while. Saying that, there is an excellent approach to risk, and plenty of templates to work on. Customer service is good, but could be better, and I'm sure will be better (in comparison to other platforms) ..Still gets an easy 4 because it is a top platform. Definitely worth the money and it works very well. So, well done I say!!

26 February 2024
Unprompted review
Coinrule logo

Reply from Coinrule

Thank you, our customer care team is working hard. Happy Trading.

Rated 1 out of 5 stars

Data breach or selling data?

I have received phishing emails for Metamask to an email address I only used to open an account on your site.
You have either leaked or sold your users' email addresses.

31 January 2024
Unprompted review
Coinrule logo

Reply from Coinrule

Hi - I am sorry to hear about this and I can assure you that we do not sell our users email addresses. Could you please contact us on support@coinrule.com so we can investigate?

Rated 5 out of 5 stars

Coinrule a versatile automated bot

Coinrule is a versatile automated trading platform that initially focused on Crypto but has now expanded its reach to Stocks. While it continues to broaden its scope to encompass stock exchanges, its strength lies in its advanced features tailored for Crypto exchanges. One of its primary advantages is its accessibility: users do not require coding expertise, just a basic understanding of trading. Even if you are new to trading, Coinrule offers a demo version where you can learn the fundamentals, technical aspects, and advanced strategies at your own pace.

For beginners, there is a wealth of documentation available to grasp the workings of the bot. Moreover, the support team is highly responsive during both regular office hours and extended periods, ensuring users receive assistance whenever needed. Coinrule facilitates connectivity to multiple exchanges, enabling trading across various coins, from the most promising to the least favorable, and covering leverages and futures trading, among other features.

With Coinrule, the possibilities are vast limited only by your imagination. Whether you're seeking a learning experience or simply aiming to explore the functionalities, this platform offers an opportunity to enjoy and delve deeper into the world of automated trading.

25 January 2024
Unprompted review
Coinrule logo

Reply from Coinrule

Thank you for the extensive feedback

Rated 5 out of 5 stars

Outstanding Customer Service Experience!

They provided me with a one-week free trial on the Trader plan, and the service was truly exceptional. The responsiveness and the smooth upgrade process to the chosen plan were impressive.

Many Thanks,

16 December 2023
Unprompted review
Coinrule logo

Reply from Coinrule

Thank you, we have a trial period on some of the plans. Glad you enjoyed it.

Rated 5 out of 5 stars

Fast response - polite agent

I contacted the very polite support agent who immediately helped me by providing a workaround!

20 November 2023
Unprompted review
Coinrule logo

Reply from Coinrule

Thanks, our customer support works hard to make all the traders happy

Rated 3 out of 5 stars

I've only been on the platform for one…

I've only been on the platform for one week and I think its good, however following an upgrade to the platform just a few days ago I now only have one rule to test under the free account - it was three rules a few days back. So, I'm now at the stage do I commit to a paid plan? Probably not. It would have been great to play (live) with the three rules but I'm not handing over cash, nor am I messing around with trial accounts. Good platform, shame they are quick to tie you into a paid plan.

2 November 2023
Unprompted review
Rated 2 out of 5 stars

Product is a bit unreliable. Mixed feelings on Support.

Bots behave in an obscure, erratic way: rules trigger unexpectedly, or don't trigger when they should. Orders are not executed without a clear explanation that could help you tweak things.
So even if you backtest your strategy, it's completely skewed, and therefore pretty much useless.

There's no integrated backtesting feature; you have to go to TradingView to backtest strategies. And even then, as mentioned above, you can't rely on the backtesting results.

Support is there but I didn't always get actionable answers to specific questions.

Another thing to note is that Coinrule is significantly more expensive than a few of their competitors. There's a free plan, but it doesn't give you access to any really useful indicators.

The "If This Then That" UI is great, though. It's a shame the rest of the product is not (yet?) at the same level.

23 February 2023
Unprompted review
Coinrule logo

Reply from Coinrule

Hi Yann,

Sorry about your experience.

We are indeed working on a backtesting functionality but this is quite complex as due to the 'any coin' scanner we handle an enormous amount of data.

I just responded in more detail via Intercom and covered a few additional points. Hope this addressed some of your concerns.

Thanks,
Oleg


Rated 5 out of 5 stars

A robust platform for automated trades

A robust platform for automated trades. If you know when the conditions are right for your trades, then Coinrule is very good for making sure that the trades occur without you having to watch over the charts. The Demo Exchange is good for testing as well, providing you understand its limitations. The support staff are great at helping you with any challenges that you have in the set up or with the outcomes.

5 January 2023
Unprompted review

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