CoinStats Reviews 8,787

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

nice app but needs more support 1) more dex, & alt coin like Flare ecosystem and 2) also the main graph needs a full screen version, hard to see & unable to pinch and zoom and see % increase or d... See more

Company replied

Rated 4 out of 5 stars

The app does what ot says it will in a reliable fashion, the overview updates fairly quickly and it recognized all my tokens across all chains, except the most newest and remote/unknown ones whi... See more

Company replied

Rated 5 out of 5 stars

I’ve tried plenty of portfolio trackers over the years, but CoinStats just gets it right. Clean interface, quick syncing, and accurate data — everything works the way it should. I love how it conn... See more

Company replied

Rated 3 out of 5 stars

When you cancel your subscription double check if they don't have any problems on their end. Canceled mine 3 years ago and last month found out they where still withdrawing money for 3 years. They d... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

Crypto Price Tracker, Market Cap, News. CoinStats is a cryptocurrency research and portfolio tracker platform that provides live prices for Bitcoin & 13,000 altcoins from over 400 exchange and wallet providers. We build CoinStats to save time for millions of investors and traders and help to manage all their crypto accounts together from one place.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

9K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

Great service, works just as you'd expect. Had a minor technical issue and was assisted using their interactive support chat until the issue was resolved. Very recommended.

19 March 2025
Unprompted review
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Reply from CoinStats

Dear Ruslan,

Thank you for your kind words! We're glad to hear you had a great experience. 🧡

Rated 5 out of 5 stars

Martha was very patient and helpful

Martha was very patient and helpful. I’ve tried 7+ apps and websites and CoinStats is by far the best app that tracks portfolios. It is compatible with multiple chains and has a smooth UI and very responsive customer service team. Will continue to be a loyal user for many months to come!

18 March 2025
Unprompted review
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Reply from CoinStats

Dear Clif,

We truly appreciate your loyalty and kind words! It’s fantastic to hear that you’re enjoying your CoinStats experience—we’re thrilled to have you as part of our community! 🧡

Rated 3 out of 5 stars

I don’t know if I’m being scammed or…

I don’t know if I’m being scammed or not I reached out to CoinStats to be helped with my recovery funds process and I was told to pay $116 for a express key code which I did and the I received another email for me to pay another &180 it says it’s because I of the delay in getting the express key code . But I was given 4 days to raise the money which I raised in 2 days

11 March 2025
Unprompted review
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Reply from CoinStats

Dear Ruth,

This was an attempt to scam you. If you have been contacted by someone claiming to be from CoinStats and telling you have funds here, that is certainly not from CoinStats, but rather from scammers impersonating CoinStats employees, attempting to steal funds from you. Please never follow any instructions from them.

Also, we'd really appreciate it if you could consider changing your rating as this has nothing to do with our product.

Thanks!

Rated 5 out of 5 stars

Proactive support

Proactive support, feature rich app. Wish it was cheaper though.

11 March 2025
Unprompted review
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Reply from CoinStats

Dear Robert, thanks for your feedback! We're glad you’re enjoying the proactive support and the features of the app. We’re always working to provide the best value possible, and we appreciate your input. 🧡

Rated 4 out of 5 stars

Helpful Support Team, although Response Time Could Improve

I reached out to customer support on February 12 regarding an issue with my subscription. While the response time was longer than expected, I understand that the team was handling a high volume of support requests and working on expanding their capacity.

Despite the delay, Mariam and the support team were very professional, patient, and transparent throughout the process. Once they responded on March 5, they promptly confirmed my refund and provided clear information on when it would reflect on my account.

I truly appreciate the assistance and the resolution. If response times improve in the future, I believe this would be a 5-star experience. Thanks again to the team for their support!

6 March 2025
Unprompted review
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Reply from CoinStats

Dear Rafael, thank you for your thoughtful review! We appreciate your patience and understanding as we work to improve response times. Your feedback is invaluable as we continue to enhance our support capacity. We hope to provide you with a 5-star experience in the future. 🧡

Rated 5 out of 5 stars

Widget worries…no more!

I have been using CoinStats for years and absolutely love it. I mainly enjoy its portfolio tracking features, as well as the iPhone widgets on my home screen that keep me updated. Recently, after an update, my widgets went offline. Customer service went above and beyond to help me; they guided me through the process of uninstalling the app and getting it back up and running. I had initially given up and decided to wait for a new update, but to my surprise, CoinStats reached out to ensure I was online and assisted me with the reinstallation. Well done!

6 March 2025
Unprompted review
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Reply from CoinStats

Dear Steven,

Thank you so much for your kind words and for being a loyal CoinStats user! Our team is always here to help, and we're glad we could get your widgets back up and running. Happy tracking! 🚀

Rated 4 out of 5 stars

Great simple yet powerful app

Great simple yet powerful app

Excellent customer service. One I found a bug and they took care immediately to fix it after reporting it

5 March 2025
Unprompted review
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Reply from CoinStats

Thank you so much for sharing your positive experience! Please let us know what we can do to deserve five stars from you. 😎

Rated 5 out of 5 stars

I invested over P100,000 last year lost…

I invested over P100,000 last year lost hope lost everything I was devastated and detroyed only had hope and tried to give my trust again to this company they saved me from hell hopefully others can get help that’s what I can say 🙏😭 I got all my profits that’s about P550,000 wow

1 March 2025
Unprompted review
Rated 4 out of 5 stars

Prompt attention

I like the fact that I had a question and it was promptly answered to my satisfaction, and because the answer is not comprehensive to solving the issue I was assured it will be further investigated. Well done 👏

3 March 2025
Unprompted review
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Reply from CoinStats

Dear Greg, thanks a lot for your review! Let us know what we can do to deserve a 5-star rating from you. 🧡

Rated 1 out of 5 stars

FAKE REVIEWS - they changed their own T&Cs after I requested refund.

Edited... Sell in the UK.. Stick to our laws. Digital goods 14 days refund.

Hahah - how much are you spending on fake reviews to counter your real ones? You are breaking UK consumer law - pay back the rest of my refund. As you ignore ALL emails reviews are the only way to get a response.

22 January 2025
Unprompted review
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Reply from CoinStats

Dear Lauren,

We regret your experience with the app. Please note that our Refund Policy terms have remained consistent over the years, specifically concerning requests beyond 30 days from the original charge. For personalized assistance, contact our specialists at mh@coinstats.app. We are eager to resolve your concerns and make the situation somehow better for you.

Thanks.

Rated 2 out of 5 stars

Charged twice for a subscription I…

Charged twice for a subscription I didn’t need and customer service is non-existent.

Edi: Refund both payments.

27 February 2025
Unprompted review
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Reply from CoinStats

Dear Ryan,

Thank you for your feedback. After reviewing your case, we confirm that the refund for the duplicate payment was processed approximately a week ago. If you believe there are additional issues, please contact our specialists directly at mh@coinstats.app for further assistance.

And of course, we'd really appreciate it if you could consider changing your rating after we get this resolved for you. 🧡

Rated 5 out of 5 stars

Coin Stats is a popular cryptocurrency…Crypto support slow? High volume, complex issues, and limited staff are often to blame. Be patient, give details, use self-service options, and escalate if need

Coin Stats is a popular cryptocurrency portfolio tracking app that caters to both casual and serious investors. It aims to provide a comprehensive overview of your crypto holdings across various exchanges and wallets, all in one convenient location.
What I Like:
* Broad Exchange and Wallet Support: Coin Stats integrates with a vast number of exchanges and wallets, making it highly likely you'll be able to connect your accounts and see your entire portfolio in one place. This is a huge time-saver and simplifies portfolio management.
* Real-time Price Tracking: The app offers real-time price updates for a wide range of cryptocurrencies. This allows you to stay informed about market fluctuations and make timely decisions.
* Portfolio Analytics and Insights: Coin Stats provides various portfolio analytics tools, including charts, graphs, and historical data. These tools can help you understand your portfolio's performance, identify trends, and make more informed investment choices. The breakdown of holdings by asset and allocation is particularly useful.
* News and Alerts: The built-in news aggregator keeps you up-to-date on the latest cryptocurrency news and developments. The ability to set custom price alerts is also valuable, allowing you to be notified of significant price changes for your chosen assets.
* User-Friendly Interface: The app's interface is generally clean and intuitive, making it easy to navigate and use, even for those new to cryptocurrency tracking.
What Could Be Improved:
* Customization Options: While Coin Stats offers a good range of features, some users might find the customization options somewhat limited. More flexibility in how data is displayed and analyzed would be beneficial.
* Occasional Bugs and Syncing Issues: Like many apps, Coin Stats isn't immune to occasional bugs or syncing issues. Sometimes, data may not update.
* Customer Support: While generally responsive, some users have reported experiencing delays or difficulties with customer support. Improved response times and more comprehensive support documentation would be welcome.
* Pricing: While a free version exists, some of the more advanced features require a paid subscription. The pricing structure could be more transparent and offer more competitive options.
Overall:
Coin Stats is a solid and generally reliable cryptocurrency portfolio tracking app. Its wide range of supported exchanges and wallets, combined with its real-time price tracking and portfolio analytics, make it a valuable tool for crypto investors. While there are some areas for improvement, particularly regarding customization, occasional bugs, and customer support, the app's strengths outweigh its weaknesses.
Recommendation:
If you're looking for a comprehensive and user-friendly way to track your cryptocurrency portfolio, Coin Stats is definitely worth considering. I recommend trying the free version first to see if it meets your needs. If you find the advanced features appealing, then the paid subscription might be a worthwhile investment. I recommend this app to anyone wanting to learn cryptocurrency thank you coin stats support team y'all are the best remember with everything in life you have to have patience

13 February 2025
Unprompted review
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Reply from CoinStats

Dear Michelle,

Thank you immensely for your extensive and detailed review! 🌟 We're delighted to hear that the app is proving to be such a valuable tool for you. Your insights are incredibly important to us, and we encourage you to keep sharing any feedback or feature requests as you continue using the app.

We're committed to continuously improving and evolving, and your input plays a crucial role in that journey. Don't hesitate to reach out with any thoughts or ideas you have down the line.

Rated 4 out of 5 stars

CoinStats is the best app for tracking…

CoinStats is the best app for tracking your investments. It can show you your results and track some investments.
It can track some pools even in Kamino, but it still can’t track your lending and borrowing.
But the best thing is the team because they are day by day improving the system.

26 February 2025
Unprompted review
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Reply from CoinStats

Dear Danilo,

Thanks a bunch for your awesome feedback! 😊 Guess what? Lending support is rolling out in just a few days. Can't wait to see if we earn that 5-star review from you!

Thanks again and happy tracking!

Rated 1 out of 5 stars

Beware of this company

Beware of this company ! They aim and objective of this company is to keep stealing money from your account.Boycott Coinstats, Grow your money by following the black and white inscription right next to my name

20 February 2025
Unprompted review
CoinStats logo

Reply from CoinStats

Dear Sandra,

Scammers often pose as legitimate company employees, such as those from CoinStats, to deceive users and steal funds. These activities are completely unrelated to our product.

Always ignore instructions from unverified sources. We kindly request you to reconsider your rating and review, as these scams are beyond our control and unrelated to our product.

Thanks

Rated 5 out of 5 stars

CoinStats is a reliable portfolio manager

CoinStats is a reliable portfolio manager.
Easy to use, fast and excellent customer support.
I had a problem with an API connection and it was solved globally within a few days. Great work and many thanks.

20 February 2025
Unprompted review
CoinStats logo

Reply from CoinStats

Thank you for your positive feedback and for choosing CoinStats! 😊 Our team is always dedicated to providing excellent support!

Rated 2 out of 5 stars

Is it legit

I've just received a phone call from Counstats stating I have an account and it's frozen. I need to show activity to activate it by depositing £450 into "my" wallet. Does this sound legit?

20 February 2025
Unprompted review
CoinStats logo

Reply from CoinStats

Dear Noella,

Scammers regularly mimic legitimate company employees, such as those from CoinStats, to mislead users and steal funds. These actions are entirely unrelated to our product.

Please Ignore directives from unverified sources and kindly reassess your rating and review, as these scams are beyond our control and unrelated to our product.

Thanks for understanding.

Rated 1 out of 5 stars

Just been contacted by someone

Just been contacted by someone
calling himself Micheal Brooks
Telling me that someone used my name to buy bitcoin and when they tried to withdraw the money they could not
So .Coinstats called me to reactivated the account so I could claim the money
His ref number is MXB02032 and I am supposed to go to the FCA and they will tell me he is for real.
Wow I have 250 thousand euros in a wallet
His bosses name is Jonathan Miller hope this helps
So it’s probably a scam

20 February 2025
Unprompted review
CoinStats logo

Reply from CoinStats

Dear Suzanne,

cammers frequently impersonate employees, including those from CoinStats, to deceive users and steal funds. These activities have no connection to our product.

Disregard instructions from unverified sources. We kindly ask you to reevaluate your rating and review, as these scams are beyond our control and unrelated to our product.

Thanks

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