Colefax & Fowler Reviews 3

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fabric Shop
  2. Home Furniture Shop

Information provided by various external sources

Design and manufacture of plain and pattern woven, yarn and piece dyed, printed and embroidered fabrics for upholstery and furnishing applications, from natural fibers and blends. Also, collections of wallpapers and trimmings. Directory of world wide stockists. Part of the Colefax Group.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent less material than ordered and paid for

I ordered 1.5 metres of material through one of their suppliers as ordering direct is not possible. The cost was £94 per metre, so not cheap. For unexplained reasons, Colefax sent only 1.0 metres to the supplier. They admitted their mistake to the supplier and sent a replacement. This was only 1.45 metres instead of 1.5 metres. This was just enough for what I needed, but less than what was order and paid for. The supplier has refunded me the difference. Colefax have not provided any reason as to why the material they sent was short.

31 October 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look