Colibri Auto Transport Reviews 

162
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Watch out for Mark Cole and this company. 1st off you'll see they have 3 different names for the first customer. 2nd off Mark Cole comes across as professional until you call him out on his shadines... See more

Company replied

Rated 5 out of 5 stars

Charley is amazing. We needed our inoperable vehicle transported back to our home two hours away. I'd never dealt with something like this before. Within an hour he'd reached out to me personally, loc... See more

Rated 5 out of 5 stars

RE: Jessica I recently had the pleasuree of working Jessica on shipping a recent purchase I just made. While shipping during the holidays it made it complicated to secure a driver. However? She was v... See more

Rated 5 out of 5 stars

I just wanted to say that I had an excellent experience doing business with these guys. I was a bit skeptical at first since this is my first time shipping a vehicle long distance. However these guys... See more

Company details

  1. Vehicle Shipping Agent

Written by the company

Our team at Colibri Auto Transport has been thriving in the transportation industry for over five years, having gained experience from working in several car shipping companies. We carefully evaluated the strengths and weaknesses of these companies and leveraged our findings to enhance our own services. As a result, we can confidently state that we offer top-notch service to our clients. If you are still unsure about choosing us as your transportation company, we would like to highlight a few of the things that we provide at Colibri Auto Transport.


Contact info

4.1

Great

TrustScore 4 out of 5

162 reviews

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4.1

All reviews

(162)

1 review in the last 12 months

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Rated 1 out of 5 stars

Watch out for Mark Cole and this…

Watch out for Mark Cole and this company. 1st off you'll see they have 3 different names for the first customer. 2nd off Mark Cole comes across as professional until you call him out on his shadiness. 1st attempt to ship a car he quoted me a price of $675. The day of pick up he said the trucking company can only do it for $900 and made it impossible to get my deposit back. Then he denied the whole thing till I showed him the emails. As a result of me showing him how dishonest he was he hopes all my future car ships would go wrong and my car would be lost. What a loser.

14 May 2026
Unprompted review
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Reply from Colibri Auto Transport

John, thank you for the detailed feedback, and we're sorry the experience ended this way. A quote reflects the rate carriers are accepting on that route at that moment - when no carrier takes the load at that price, we have to come back with the real market rate rather than leave your car sitting. That said, how this change was communicated to you fell short, and the remarks you describe are not how anyone here should speak to a customer. We are reviewing this internally. Please email support@colibriautotransport.com or call +1 (302) 485-5725 with your order number so we can go through the deposit and the email history together. - Colibri Auto Transport Team

Rated 1 out of 5 stars

not recommend working with Zack Lumiere

I do not recommend working with Zack Lumiere. He delivered a car to me, which I left at a very cheap price, and when my driver went to pick it up, his client did not want to dispatch the car. This broker disrespected me, called me a liar, and threatened me. He should take classes on how to treat people

28 October 2025
Unprompted review
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Reply from Colibri Auto Transport

Yaimara, we're sorry - being called a liar or feeling threatened is not acceptable from anyone representing us, full stop, and we are addressing this internally. On the shipment itself: when a load is posted at a very low rate, carriers can decline it at pickup, and that should have been explained to you plainly instead of turning into an argument. We would like to understand exactly what happened on your order. Please write to support@colibriautotransport.com or call +1 (302) 485-5725. - Colibri Auto Transport Team

Rated 1 out of 5 stars

They do not know how to communicate!

19 July 2025
Unprompted review
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Reply from Colibri Auto Transport

Kate, we're sorry we left you in the dark - poor communication is the fastest way to lose someone's trust, and you're right to call it out. We don't have enough detail here to locate your order. Please send your order number or pickup ZIP code to support@colibriautotransport.com, or call +1 (302) 485-5725, and we will review what went wrong on our side. - Colibri Auto Transport Team

Rated 5 out of 5 stars

A fantastic and easy experience

A fantastic and easy experience! Mark Cole went out of his way to secure me the best possible price and the fastest delivery time possible! Will definitely do business with him in the future.

19 July 2025
Unprompted review
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Reply from Colibri Auto Transport

Thank you, Robbie! Mark will be glad to hear this - finding the right carrier at the best price quickly is exactly what he does. We appreciate you choosing us, and we're here whenever you need another vehicle moved. - Colibri Auto Transport Team

Rated 5 out of 5 stars

Mark 💪🏾💪🏾💪🏾

Mark did his thing for. After getting scammed by another company Mark came thru for me. Thank you Mark!!!!

16 July 2025
Unprompted review
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Reply from Colibri Auto Transport

Thank you, Adam! We're sorry another company burned you first - it happens far too often in this industry. That's exactly why we keep our FMCSA license (MC 1538773) and our pricing out in the open from the first call. Glad Mark came through for you. - Colibri Auto Transport Team

Rated 5 out of 5 stars

Mark is a very good coordinator

Mark is a very good coordinator. Everything was great! Don't hesitate to use their services, the best company! This is not the first time I contact them. Thank you!

11 July 2025
Unprompted review
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Reply from Colibri Auto Transport

Thank you, Anita! Repeat customers mean the most to us - it tells us we got it right the first time. Mark will be glad to hear this. We're here whenever you need another vehicle moved. - Colibri Auto Transport Team

Rated 1 out of 5 stars

STAY AWAY!!!

r! I had my friend on the phone listening to the call on 3-way so she could hear how I was being treated! I don’t know if Stephan knows Friday to Monday is 72 hours so they’re STILL AT FAULT! I didn’t even know who the carrier was until Friday I thought the carrier was Alex and that Mark is the broker and that they do business together because this is what Mark told me. Alex ended up delivering my car Sunday June 15th on Father’s Day which I knew was going to happen because they didn’t want to have to give me that degrading $50 discount! Alex wouldn’t even give me my keys to my car until I gave him the remaining money owed! I got no apologies, no empathy, or explanation from him just a have a good day! This place treats you like crap! The disrespect and lack of communication is something I wouldn’t give to my worst enemy. Stay away from these racist male chauvinist people! They have their contract made up so they’re not at fault for anything they can pick up your car and drop it off whenever they want to and don’t have ti tell you anything! They all cover for each other when in my case the customer was right! They have no remorse and I truly believe all of these good reviews are lies or are from men or people they know that made these reviews up! I know people in this business and was even told they are liable and their truck breaking down is their fault and all customers should’ve been compensated! If you’re a woman and if this is your first time DO NOT USE THEM!!!!!! If you do and I HIGHLY RECOMMEND THAT YOU DO NOT, they are going to ask you if this is your first time DO NOT SAY YES!!!!

10 June 2025
Unprompted review
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Reply from Colibri Auto Transport

Ebony, we're sorry your delivery ran past the window you were given, and that the experience left you feeling disrespected - that is not the standard we hold ourselves to, and a delay over a holiday weekend is genuinely frustrating. Discrimination of any kind goes against everything this company stands for, and a complaint like this is reviewed seriously, not dismissed. On the practical side: carriers do collect the remaining balance at delivery before releasing keys, and that should have been made clear to you upfront rather than at the door. We would like to review your file properly - please reach us at support@colibriautotransport.com or +1 (302) 485-5725. - Colibri Auto Transport Team

Rated 1 out of 5 stars

Scammers

This company is scamming transporters. They dispatch a vehicle as an SUV and when the driver arrived it was a box truck which they knew. Now they changed it on central which you is something you can see on the dispatch history.
They knew what they were doing and are now trying to cover their wrong doing. Not taking accountability for their actions, wasting our fuel and time. DON'T RECOMMEND DOING BUSINESS WITH THEM.

2 May 2025
Unprompted review
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Reply from Colibri Auto Transport

Yankiel, thank you for flagging this. A load posted as an SUV that turns out to be a box truck is our error to own, not yours to absorb - a wasted trip costs you fuel and hours, and that is on us. Dispatch accuracy matters as much to carriers as it does to customers, and we are reviewing how this listing was entered and later amended. Please contact us at support@colibriautotransport.com or +1 (302) 485-5725 with the dispatch or order number so we can pull the history and make this right with you directly. - Colibri Auto Transport Team

Rated 5 out of 5 stars

Really good service .Alex help me with…

Really good service .Alex help me with day today update pick up and delivery from Utah to Nc was on time.Highly recommended their service

18 April 2025
Unprompted review
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Reply from Colibri Auto Transport

Thank you, Pradeesh! Utah to North Carolina is a long haul, so daily updates matter - glad Alex kept you posted and the delivery landed on time. We appreciate the recommendation. - Colibri Auto Transport Team

Rated 1 out of 5 stars

Beware

Beware! This Colibri Auto Transport is a scam company! Alex was the name of the guy I worked with. He quoted me $335 to find a transporter for my mother's Toyota Prius from Colorado to Las Vegas on 4/8/25. They called me and said that they found a carrier and took my CC and said they will charge me $100 on my card and to pay remainder in cash at drop off. They never gave me the carrier's company name or contact number. On 4/8/25, I get a text stating "carrier cancelled and can't transport". Then I called Alex and asked him to remove the Prius from the board, he threatened that he will not remove and that he has 5 business days from 4/8/25 to locate another carrier. He stated that if I hire another company and the car is not available to pick up when he finds another carrier, then I will be billed the entire bill of $335. He stated that the contract with him does not end until 5 business days from 4/8/25. Colibri refused to remove the bid from the board and then continue to keep posting and increasing the price on the board to currently $750 on 4/10/25. I have requested multiple times for Alex to remove the prius from the board and he kept threatening me that if I cancel with him then he will bill me the $335 in full and that he is allowed to keep finding a carrier until 4/15/25 which is 5 business days from 4/8/25. Alex and Colibri Auto Transport is a fraud company and never found a carrier to begin with. I have screen shot and saved all texts and recorded all conversations when speaking to Alex/Colibri Auto Transport to proof to legal authorities of this criminal act from them.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time dealing with a…

This was my first time dealing with a transport company, needless to say the process was smooth, and convenient. Mark Cole from Colibri was extremely helpful, professional and honest about all details and any questions i had. Definitely will be back if needed. Highly recommend if you need a vehicle transported.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

truck transported in a pinch

I needed my truck transported in a certain time frame and I was in a pinch I called colibri and Alex Frost not only explained the process, it being my 1st time he made me feel comfortable and went above and beyond my expectations he not on got me a transport,they delivered my truck in 1 day and on time. Alex keep me informed during the whole process. I can't say enough how pleased and happy I was.i would highly recommend both colibri and Alex to anyone . Thanks to all bill b.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Eddie from Colibri Auto Transport

My experience with Eddie from Colibri Auto Transport was nothing less than excellent, from beginning to end. He was very kind, prompt, and professional in all of our interactions, and he did everything in his power to ensure that I would get the best service, and the lowest price possible while shipping my vehicle to my new residence, out of state. Given that I had previously had a bad experience with a different company in the past, ( one that was not entirely on the up and up,...) I must say that Eddie went above and beyond every, single one of my expectations in order to ensure that I received respect, dignity, and the best possible outcome to my specific situation. I will be referring all of my family and friends to Colibri Auto Transport in the future, and they will undoubtedly, always have a loyal, returning customer in me. (Thank you so much Eddie!)

6 March 2025
Unprompted review

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