collectability.com Reviews 52

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they receive. Many highlight the staff's expertise and helpfulness, noting that interactions are pleasant and informative. The overall user experience, from initial inquiry to delivery, is frequently described as smooth and effortless, with people appreciating the attention to detail in packaging and presentation. Consumers are particularly impressed with the company's commitment to educating collectors and providing accurate information, making them a trusted source for high-quality items.

What people talk about most

Product

People report positive experiences with product, consistently praising the exceptional quality and... See more

Staff

Clients share positive opinions on staff, consistently praising their extensive knowledge, professionalism,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the entire process, from... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality of... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the exceptional service,... See more

Based on these reviews

Rated 5 out of 5 stars

john and Tania are real experts and true educators who are changing the landscape of the world of collecting vintage watches. Their influence goes beyond Patek Philippe and they should be prai... See more

Company replied

Rated 5 out of 5 stars

Downsizing my life in many ways big and small. Checked several sources looking for a reputable buyer of Patek Philippe. John’s name came to the top of the list as an expert. I reached out to him an... See more

Rated 5 out of 5 stars

I have nothing but praise for Collectability, John and his crew. Simply the BESTin customer service, a rarity these days. I have bought four watches from John; three directly and one from an... See more

Rated 5 out of 5 stars

John and his team are a pleasure to deal with. Buying watches especially vintage patek philippe watches is not for the faint of heart, but John's honesty and knowledge mean you can buy with confidence... See more

Company replied


Company details

  1. Watch shop

Written by the company

Collectability is the award winning retailer for vintage and pre owned Patek Philippe collectors. Founded by industry leaders John Reardon and Tania Edwards, Collectability brings together unmatched expertise, genuine passion, and a deep commitment to education. Built on trust and transparency, Collectability offers a place where collectors of all levels can buy, sell, and learn about extraordinary timepieces with complete confidence. The team believes that understanding the story behind each watch is just as important as the timepiece itself. Every watch tells a story, a story of craftsmanship, innovation, and the lives it has touched. Collectability is dedicated to preserving and sharing these histories with care and precision. John and Tania’s combined decades of experience with Patek Philippe give Collectability a unique perspective in the world of vintage watches. Their passion for scholarship and commitment to authenticity means that every client receives thoughtful guidance, whether they are making their first purchase or adding to an established collection. Collectability is more than a place to buy and sell watches. It is a trusted destination where education, integrity, and a true love of horology come together, creating a community where collectors can deepen their knowledge, discover exceptional pieces, and collect with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

John is a legend in the watch industry

John is a legend in the watch industry, and transacting with him is a fantastic experience. Beyond offering great timepieces, you gain knowledge. His YouTube channel is informative and fun, featuring great interviews with people who have something valuable to share.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST EXPERIENCE!

Collectability and John Reardon are THE experts in Patek Philippe watches, and therefore the best place to purchase my first Patek -- A Travel Time Calatrava. John is patient, answered all of my questions, reserved the watch for me for a period of time so that I could think about it and comfortably make my purchase. He is also exceedingly honest and thoughtful about pricing. I did a tremendous amount of research before buying and his price was so on point for a full set (watch in excellent condition with box and papers) that there was no need to negotiate or worry. The way Collectability ships the piece goes above and beyond -- it's a genuine treat to open the package. I've waited a long time to get a Patek of my own. I am really happy that I got it from Collectability.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a Patek Philippe gold…

I purchased a Patek Philippe gold Gondolo Chronograph pocket watch manufactured in 1903. This came with the original pocket watch case, from John. He ensured this treasure was fully serviced and functional as well as provided the Extract from the Archives. I communicated with John on multiple occasions and he was always responsive. This overall timepiece and buying experience was exceptional and would highly recommend doing business with John and Collectibility.

9 January 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your kind and thoughtful review. It is very much appreciated. Enjoy your Gondolo pocket watch!

Rated 5 out of 5 stars

Fantastically knowledgeable

Fantastically knowledgeable team led by the great JR!
One of the greatest sources of information on PP timepieces.
Inventory is first class.
The educational pieces are balanced, insightful, fair and free of commercial bias.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

john and Tania are real experts and…

john and Tania are real experts and true educators who are changing the landscape of the world of collecting vintage watches.

Their influence goes beyond Patek Philippe and they should be praised for their contribution to the watch world.

Moreover, the watches they sell are fairly priced and their education material are among the best you can find.

Sergio Michelsen

28 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your kind and thoughtful reply: it means the world to us.

Rated 5 out of 5 stars

Tanya and John are consummate…

Tanya and John are consummate professionals and will always provide sound advice. Even if it is telling you to pass on one of their watches, which has in fact happened. The best of the best, highly recommend.

15 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your thoughtful review. We really appreciate you taking the time to explain what you like about Collectability, including the fact that we give honest, transparent advice: we want our clients to buy the watch they really want.

Rated 5 out of 5 stars

One of the best Patek contents

One of the best Patek contents. I feel like I learn every time I watch something new. Thank you for educating our watch community.

27 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your kind review. We are really pleased that you enjoy our content, it means a lot to us.

Rated 5 out of 5 stars

Nobody does it better

John, who co-founded Collectability with his colleague, Tania, is not only a foremost expert on all things Patek Philippe, but also one of the kindest and most time-generous people I’ve run into in watch collector/seller circles. He is always quick to answer questions and to offer his suggestions and recommendations when asked. And he does so without a request or even, it seems, an expectation of a sale … at least an immediate sale. (I’m confident he understands he is investing in future business, even if that isn’t his only or even primary motivation.) He is passionate and excited about watches, Patek Philippe in particular, and about educating the collecting community on Patek Philippe’s pocket watches, wrist watches, and other products, their place in the history of haute horology, and their beauty as premier timepieces and related items. I have not yet made a purchase from Collectability, which highlights just how genuinely generous with his time, knowledge, and wisdom John is. But my doing so is an inevitability. Collectability’s — and John’s — integrity and trustworthiness are beyond question.

26 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you for your kind comments, especially about John. He will find you the right watch one day!

Rated 5 out of 5 stars

Milestone watch purchase

I purchased a watch from Collectability to celebrate a milestone in my son’s life. Beginning with my initial inquiry to receiving the watch (in impeccable condition), the entire process was effortless and without the usual stress of purchasing a watch you hadn’t seen in person.

I check the Collectability site regularly hoping to find another special watch.

20 November 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for taking the time to write your kind review. We’re delighted that you are happy with your purchase.

Rated 5 out of 5 stars

Some stars out shine all others in the…

Some stars out shine all others in the night sky. John is that brightest star in the Patek Philippe pre-loved market. His knowledge is unmatched and his reviews are interesting, accurate and enjoyable to watch. He is truly an asset that keeps producing dividends to the Patek Philippe collector community. Collectability is a great organization that allows for the opportunity to purchase a fine selection timepieces that John and his team sources from around the world.

26 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your thoughtful and generous review about John. Your kind words are very much appreciated.

Rated 5 out of 5 stars

Awesome and knowledgeable content

Awesome and knowledgeable content. John in the leading expert in Patek Philippe!

25 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you for your kind comment. We really appreciate you taking the time to review.

Rated 5 out of 5 stars

The best site for Patek Philippe collectors

John Reardon, Tania Edwards and their Collectability team provide the best Patek Philippe scholarship and timepieces any true collector can look for. Knowledge, elegance and dedication to great horology.
Warmly recommended.

25 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your very kind review. We are so grateful that you enjoy our content, it means a lot to us!

Rated 5 out of 5 stars

Not just enthusiasts but scholars

Absolutely incredible content from not just enthusiasts but scholars. I took my first trip to the Patek Phillipe museum this Summer and was so grateful to find Collectabiltity afterwards to continue learning. Someday I will buy my first PP it will be from Collectability.

26 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your kind comment. Scholarship is very important to us, so we are very grateful that you appreciate it too!

Rated 5 out of 5 stars

Great experience

I’ve spent a lot of time on Collectability.com and it has become one of my favorite resources for Patek Philippe. Their YouTube videos are especially helpful because they actually teach you what you’re looking at, from reference numbers and dial details to history and what really affects value. It feels like real collector knowledge being shared in a clear and honest way.

When it comes to buying, the website feels very transparent and trustworthy. The photos and descriptions are detailed, the pricing makes sense for the condition and rarity, and there’s no pressure when you ask questions. Overall, Collectability feels like a place run by people who truly care about educating collectors and selling watches the right way.

26 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you for your kind review. We are particularly grateful that you recognize our goal to educate people about all things Patek Philippe in the most transparent way.

Rated 5 out of 5 stars

John Reardon & Collectability

The more I learn about the field of Horology, the more I understand the standing of John Reardon in the Patek Philippe universe.

The outreach of Collectability through their YouTube channel is fantastic. The content is top notch and the guests that come on the channel bring unparalleled expertise on the most prestigious brand in all of watch making.

26 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you so much for your thoughtful review. We really appreciate your kind comments.

Rated 5 out of 5 stars

COLLECTABILITY earns my respect from…

COLLECTABILITY earns my respect from both sides of the table. I’ve worked with them as a buyer and as a seller, and in both roles the experience has been intelligent, fair, and refreshingly transparent. Their expertise in Patek Philippe isn’t marketing gloss—it’s deep, earned knowledge, generously shared with collectors who care about getting it right. They elevate the conversation around vintage watches rather than dumbing it down. On a personal level, my friendship with John Reardon reinforces that trust. He’s exactly who you’d want stewarding important watches: principled, rigorous, and genuinely passionate about horology.

20 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you for your very thoughtful and kind review. We really appreciate you taking the time to write: it means the world to us.

Rated 5 out of 5 stars

Educational Experience

From their approach to horological education and exploration to the retail experience, the Collectability team makes buying a vintage Patek Philippe a wonderfully easy experience. I couldn’t recommend working with them enough!

8 December 2025
Unprompted review
collectability.com logo

Reply from collectability.com

Thank you for your very kind review. It means the world to us.

Rated 5 out of 5 stars

Excellent Service

I have purchased several watches from Collectability and each one was exceptional. John and Tania are extremely knowledgeable, experienced and trustworthy. I wouldn’t go anywhere else to buy a vintage Patek.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

The good old days buying a Patek…

I remember when I could buy a Patek Philippe from my local retailer with a knowledgeable salesperson and without having to go on a waiting list! I miss those days!! However Collectability brings back that magic for me - I can buy what I want at a fair price - and their service is absolutely the best.

15 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look