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Collecting Cars Reviews 

1,669
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and knowledgeable staff for providing exceptional guidance and dedicated support throughout the entire selling and buying journey. Consumers frequently note that the online auction platform is remarkably easy to navigate, ensuring transparent communication, smooth processes, and successful transactions from start to finish. However, some people mentioned that certain financial aspects associated with the service can be quite high and demanding. A few other people also felt that additional expenses like buyer fees and commission structures could be organized much more fairly between participants.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Many reviewers... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, simple, and well-managed process... See more

Product

Users describe ambiguous interactions with product offerings, reflecting mixed experiences across the... See more

Price

Reviewers highlight ambiguous aspects of price, showing deeply divided opinions across experiences. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the fact the auction goes live as soon as all the relevant information has been gathered. I like the way the 48 HR clock adds an extra dimension to the sale. I think you could push the Escrow s... See more

Company replied

Rated 4 out of 5 stars

Some good cars - could be better on communication. I was the highest bider on a car that didn’t meet the reserve. I would have increased my bid to secure the car and contacted Collecting Cars but did... See more

Rated 4 out of 5 stars

My plate sold slightly under the reserve price with the promise of the extra shortfall to be paid via your commission. Still awaiting £750 some 8 days after the buyer paid.

Rated 4 out of 5 stars

Just one negative....Buyers Fee. So high that most buyers will deduct the cost from their maximum bid price as I do. A fairer structure would be a commission/buyers fee shared equally twixt buye... See more


Company details

  1. Car Auction
  2. Auto market
  3. Online auction services
  4. Online marketplace

About Collecting Cars

Written by the company

WHAT IS COLLECTING CARS?

Collecting Cars is a global online platform devoted to cars and automobilia. We are open for bids 24/7 with new auctions going live every day, alongside a range of other ways to sell.

The platform launched in 2019 in the UK, but quickly expanded with teams in mainland Europe, Australia and North America. We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of over 90 car enthusiasts who work around the clock to get your car in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next collectible car.

Buyers can view in-depth images of each listing and can read our detailed descriptions outlining the condition of the car. We charge a 6% + VAT buyer's premium to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your car.

SELL WITH US


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,669)

410 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple process from start to finish…

Simple process from start to finish would definitely use the site again

4 March 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hi there,

Thank you for sharing your experience! We're thrilled you found the process so simple from start to finish, and we look forward to seeing you on the platform again.

The Collecting Cars Team

Rated 5 out of 5 stars

Good service and comfortable with the…

Good service and comfortable with the purchase process.

24 February 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hi there,

Thanks for leaving a review! Ensuring our buyers feel well-supported and completely at ease during the buying process is exactly what we strive for. Enjoy your new purchase!

The Collecting Cars Team

Rated 5 out of 5 stars

Great and smooth during the auction and…

Great and smooth during the auction and communications with the Vineel. It made everything very easy and straight forward

25 February 2026
Unprompted review
Collecting Cars logo

Reply from Collecting Cars

Hello,

We really appreciate the great feedback! We're thrilled to hear that the auction went smoothly and that clear communication made the whole process easy and straightforward for you.

The Collecting Cars Team

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with and vehicle exactly as described and then connected through to seller for super easy transaction and to collect the vehicle. Great auction site!

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Gets better and better

Have used Collecting Cars to sell items a few times now and would thoroughly recommend. My latest consignment was handled by Fynn, his communication and attention to detail were exceptional.

The whole process ran smoothly and the item achieved a great price.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Seamless process from start to finish…

Seamless process from start to finish selling my Porsche 996 at above reserve. Shout out to Tom Morris for guiding me through the process and advising on how to give my car the best chance at selling.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

The experience selling through…Collecting cars

The experience selling through collecting Cars was amazing and Marlon and Gil made it so easy and they were so professional and attentive to detail and the whole process.
I could highly recommend them and the business to all my friends.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience with selling my…

Very good experience with selling my car. The process was easy, straightforward and costs nothing to the seller. Good communication with the manager. Definitely will come back with other cars soon!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to use

Very easy to use, paid in less than 24 hours and the retention document was with me in 48 hours !

10 February 2026
Unprompted review
Rated 5 out of 5 stars

The process from start to finish…

The process from start to finish selling my Range Rover was quick and easy. I am happy with the service provided by qualified staff member Therese. Thanks again for helping, great outcome and will use your services again.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a registration number…

I purchased a registration number through collecting cars. Although just shy of the reserve Oliver negotiated a deal. Nice work Oliver.
I think I got the registration number at a decent price, would have been more expensive on a DVLA auction, that's for sure.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I had an excellent experience with Collecting Cars from start to finish. The whole process was smooth, clear, and very well managed. Communication was great throughout, and everything worked exactly as explained with no stress or surprises. I’m genuinely really happy with the service I received and wouldn’t hesitate to use Collecting Cars again or recommend them to others.

28 January 2026
Unprompted review

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