Collective Reviews 348

Collective helped me turn the lights on across segments of my business - understanding where I was generating profit and where I could cut back and invest less time. I'm the CEO of a business with multiple divisions and communities, I have no interest in managing the back-office. Collective handles all of that in one place exclusively for businesses like mine. I've also worked with them to bring financial education to my community so that other business owners can level up and become better CEOs.

It seems like Collective has been fine tuning some of their quarterly tax payment process. Much smoother than before.

No complaints. All positive,

Service was not what was sold. I was told that I would I have a dedicated account manager and that I could call in anytime for US based support. Not the case, onboarding was great but that is where the service stopped. Chatbot or message center for support. You have to schedule an appointment to talk to someone and the lead times are weeks out. When you do talk to someone they are clearly not US based. Not worth the money.

The idea is good but it feels like they sell you on the idea and then put their JV team in to do book-keeping and taxes. Bookeeping is a mess. Taxes will never put you in touch with the person doing your taxes but have collective be the middle man where every question you ask takes over a week for a response. If your a small company that wants an easy S-corp solution....this is NOT it. I'll update the review if something changes.

Collective has been an absolute game changer for my business. They’ve simplified everything from bookkeeping to taxes in a way that actually makes sense.

Instead of juggling multiple tools and trying to figure things out on my own, I now have a clear system and a team that knows what they’re doing. Their guidance has saved me time, reduced stress, and helped me make smarter financial decisions.

If you’re a small business owner looking for structure, clarity, and real support, Collective is 100% worth it.

Collective saved me thousands in taxes while allowing me to focus on my business. If you're a small business, and have not gone s-corp yet, or are an s-corp but find taxes a headache, I would recommend Collective. They have always been friendly, available and get the job done.

Sick of this company.

Overpromis and Underdeliver.

No onboarding. No tutorials. No easy access to a person. I feel stuck. I wish I could have my money back.

Collective has exceeded every expectation. They’ve streamlined my entire financial operation—bookkeeping, payroll, S‑Corp compliance, and tax filings—so I can stay focused on investigations, advocacy, and client work. Their professionalism and attention to detail match the standards I demand in my own practice. If you’re a business owner who values accuracy, accountability, and time freedom, Collective is the partner you want.

Onboarded with collective in 2025 as a first year s-corp transition. Terrible communication, no proactive oversight that they promise. At the end of the year now and foun payroll was handled incorrectly. They waited until December to address it. On top of that many issues with categorizations despite multiple requests. I have to go to an outside cpa now because they say they can’t do anything at all. Offered no compensation. Don’t trust them. They talk a big game and charge a LOT for nothing.

Collective makes invoicing easy to manage. I don't need to spend a lot of time, and everything flows with accounting.

Collective made it super easy to set up a brand new LLC taxed as an S-Corp. They have a knowledgeable support team that are highly responsive. The discounts they provide across various services you'd have to otherwise patch together make their fee extremely worth it. Very happy with this service and recommend it all the time.

The help has been amazing! I truly appreciate you guys talking with respect as some if not most of us are new to this.

My ONLY complaint I guess would be, being called other names besides my own. Twice this has happened already.

SO. EASY. From setup to submission for everything in just a few days. All accounting set up in just an hour.

The people are always so patient and knowledgeable. This software really is the total financial package.

So easy. Just press the buttons and youre good to go

I've been a member for about 2 years. It's a decent platform and good idea but lacks in customer service execution. Seems their customer service for longtime customers is understaffed and under-trained, at least at the basic membership level. Response times on Customer Service request messages were decent at first, but have declined (as much as 2 weeks, usually 3-4 days). When I've made simple accounting requests (e.g., please add an accounting entry for Venmo fees I paid), it takes a month to resolve. The customer service staff don't seem to be trained in accounting, so they'll respond 3-14 days later with irrelevant information. It's frustrating. After I flagged the issues for her, my "Member Relationship Manager" was responsive and monitored my Customer Service message threads and trained the staff; this improved the issue temporarily. But the issues re-surfaced a few months later and now she's gone unresponsive for ~3 weeks. I rarely need human customer service, but when I do, I don't have the time to explain accounting basics to the staff. Seems I can save money and frustration by finding a CPA firm that does small biz tax, S-corp compliance and bookkeeping.

Collective is very responsive and constantly remind me about completing task

I'm a long time client, since near the beginning. I have witnessed Collective continue to make the hard things easier and continue to add more value.

I'm busy, maybe a bit lazy, so having many things automated actually makes running a small S-Corp viable

I’ve been a Collective.com member for 3–4 years now, and the service just keeps getting better. They handle both business and personal accounting and taxes, and the difference compared to my old tax people is night and day. Everything is clearer, smoother, and far less stressful.

It’s hard to overstate what a relief it is to not dread tax season anymore. Having a team that actually understands my situation and stays on top of things has been a huge quality-of-life upgrade. For anyone running a business and tired of fighting spreadsheets and accountants who feel stuck in the past, this is absolutely worth it.