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Collegehub.dk Reviews 236

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TrustScore 3 out of 5

3.1

Printed clothing store
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Company details

  1. Printed clothing store

Written by the company

Følg med i vores univers af fede styles til fantastiske priser!

Contact info

3.1

Average

TrustScore 3 out of 5

236 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Leverings tid og returnering

Jeg synes at det er møg træls at man skal vente så lang tid på at pakken kommer. Og så er det utroligt hvor mange penge man skal betale for at returnerer sin pakke. 93 kr for 3 ting det er sindssygt.

6 July 2024
Unprompted review
Collegehub.dk logo

Reply from Collegehub.dk

Hej Anna

Tak for din feedback.

Jeg beklager, at du har haft en dårlig oplevelse med vores returproces og leveringstid. Det er korrekt, at vi tilbyder retur med Bring til en pris på 36 kr, hvilket måske kunne have været et mere økonomisk valg.
Vores leveringstid er normalt 4-5 arbejdsdage, og weekender er desværre ikke inkluderet i denne tid.

Vi sætter stor pris på din feedback og vil arbejde på at forbedre vores service.

Med venlig hilsen,
Thomas
Kundeservice
Collegehub

Rated 4 out of 5 stars

Lang leveringstid men fede t-shirts

Lang leveringstid men mega fede t-shirts, kan godt anbefale

29 June 2024
Unprompted review
Collegehub.dk logo

Reply from Collegehub.dk

Hej Karl,

Tak for din anmeldelse!

Vi er glade for at høre, at du er tilfreds med vores t-shirts. Vi beklager den lange leveringstid og arbejder på at forbedre vores leveringsprocesser.

Vi sætter stor pris på din anbefaling og håber at kunne betjene dig igen i fremtiden med endnu hurtigere levering.

Med venlig hilsen,

Med venlig hilsen,
Thomas
CollegeHub Kundeservice

Rated 3 out of 5 stars

Bad.

Didn't get any response from their customer service team, bad experience.

22 January 2024
Unprompted review
Collegehub.dk logo

Reply from Collegehub.dk

Dear Lydia

We are sorry to hear about your experience and appreciate you bringing this to our attention. We take all customer feedback seriously and strive to respond to all inquiries promptly.

Unfortunately, we are unable to find any order under your name in our system. It’s possible there might be some confusion or a mistake with the provided information.

Could you please provide us with more details, such as an order number or the email address used for your order? This will help us investigate the issue further and ensure that we address your concerns promptly. You can contact us directly at [your email address] or [your phone number].

We are committed to resolving this matter to your satisfaction and ensuring that you have a positive experience with us.

Thank you for your understanding and cooperation.

Br. Thomas from Collegehub

Rated 5 out of 5 stars

Super god

Super god, hurtig levering

21 December 2023
Unprompted review
Collegehub.dk logo

Reply from Collegehub.dk

Kære Alma,

Tak for din feedback! Vi er glade for at høre, at du er tilfreds med vores service og den hurtige levering. Vi sætter pris på din støtte og ser frem til at betjene dig igen. Vh. Collegehub.dk

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