Collegewise Reviews 618

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the efficiency and ease of their overall user experience, often noting the quick response times and the smooth process. However, some customers also noted that while the service helped with organization and deadlines, the strategic advice on school selection was sometimes lacking. A few other people also felt that a counselor focused too much on weaknesses, leaving their child feeling discouraged.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

Customers had positive experiences with service, finding it reliable, supportive, and helpful throughout the... See more

User experience

Reviewers highlight positive aspects of the user experience. Many customers found the support invaluable for... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Application

Consumers find the application process to be a positive experience. Many reviewers highlight the invaluable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the pleasure to work with Jessica Strange who partnered with our son on his journey to college. Not only he landed in a school of his dream, but Jessica made this journey so much less daunting... See more

Rated 5 out of 5 stars

Hi! I'm an incoming freshman at UNC Chapel Hill as an Assured Admit to Kenan-Flagler, all of which has been made possible through Collegewise. My counselor, Aaron Going, is one of the most proactive p... See more

Company replied

Rated 5 out of 5 stars

I worked with counselor Judy Lee for three years. She was nothing but helpful, and tried her very best at a time when I, myself, wasn't sure what I was interested in studying. She recommended schools... See more

Company replied

Rated 5 out of 5 stars

We began working with Collegewise a few months ago. While there was a small hiccup at the start, we were quickly connected with Shannon Frankel, the Customer Success Manager. She put us at ease. Thoug... See more

Company replied


Company details

  1. Educational consultant

Written by the company

Founded in 1999, Collegewise is on a mission to help students access the transformative power of higher education. As the largest private college counseling company in the United States, Collegewise leverages the power of more than 70 admissions experts to help students identify the best possible fit of a university they can flourish in while also bringing fun into the college application process. Over the last 25 years, Collegewise experts have studied the changing landscape, identified the stressors and pain points of the whole process, and designed an approach to give more than 30,000 students the right information and tools to help guide them toward college. Collegewise prides itself on how much experience its counselors have (they hire and train the top talent in the space) and the tools they offer students and this approach has brought incredibly happy successes with their students, which is why 9 out of 10 families recommend Collegewise to their friends.


Contact info

4.9

Excellent

TrustScore 5 out of 5

618 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We recommend Liz Albertelly

Liz Albertelly, our college counselor at Collegewise, was excellent. Her kindness, positivity, resourcefulness, availability, and attention to detail really stood out and helped our son thrive during the entire college application process. We are so grateful we had her to guide us.

15 December 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for the positive review! We’re so glad Liz was able to support your family with such care and attention throughout the college application process.

Rated 5 out of 5 stars

Sarah Turner / Collegewise

While we are pleased with the college outcomes for our kids, we are even more grateful for the time that we were able to share with Sarah Turner and the steady and supportive guidance that she provided them. Said differently, the end results were always out of our collective control but the process was not. We are forever thankful to Sarah for making sure it was overseen with compassion and kindness.

16 December 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for the positive feedback! We are so glad Sarah was able to help your family feel in control of the process. We'll be sure to pass on your kind words!

Rated 5 out of 5 stars

My Collegewise experience

My Collegewise counselor, Ida, was extremely helpful and accommodating to any questions or revisions I went to her for. Thanks to her constructive feedback and comments, by the time my UC application needed to be submitted I truly felt confident in my PIQ essays, activities list, and additional information section!!

Thank you Ida!

14 December 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for sharing this! We’re thrilled to hear how supportive Ida was throughout your UC application process!

Rated 5 out of 5 stars

Lindsey Conger is the Best College Counselor.

Lindsey Conger was my counselor and she was the ABSOLUTE BEST OF THE BEST. She was especially helpful with the essay writing process and helping me come up with ideas, when before hand I had really no idea what I was going to write about. She was also super helpful at keeping me organized and on track, and because of that I got my applications in before my senior year even started. One other thing that I really appreciate was she went through my common app with me before I submitted, and we checked everything together to make sure there were no errors which was really reassuring for me. Because of Lindsey, I got into my #1 college that I also dreamed of getting into, and I would not have been able to do it without her. She's the best!

9 December 2025
Unprompted review
Collegewise logo

Reply from Collegewise

YAY, congratulations! We’re so happy to hear how much Lindsey supported you, and even happier that you got into your dream school. What an accomplishment! We'll be sure to pass on your kind words.

Rated 5 out of 5 stars

Exceptional support and expertise

Collegewise, and especially our counselor Mary Finn, made the college application process so much more manageable for our family. Mary helped my son shape a powerful personal statement, refine his additional information section, and gave clear, practical pointers on how to write about his activities. Her guidance helped him present his strengths authentically and confidently, and he has already seen excellent early results from his applications, with 5 acceptances so far. We’re very grateful for Collegewise’s expertise and highly recommend speaking with someone there to see if Collegewise is a good fit for your family.

28 November 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Yay! Congratulations to your son on those early acceptances! And we're so happy to hear that working with Mary helped make the application process feel more manageable for your family. Thank you for the thoughtful review.

Rated 5 out of 5 stars

UC Application Review

Collegewise was very helpful in providing feedback and encouragement for my UC application. There is plenty of interaction with counselors, like my counselor Ida Lonnqvist, who provide lots of meaningful comments and suggestions for the application, particularly the PIQs. Additionally, I really liked the free UC webinars I attended with Collegewise where I got to receive advice from UC admissions themselves.

26 November 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for sharing your experience! We’re thrilled to hear that working with Ida was helpful and that her feedback and encouragement supported you through the UC application process. And we're glad you enjoyed our free webinars as well :)

Rated 5 out of 5 stars

From the very first interaction with…

From the very first interaction with the staff, it was total professionalism; they really cared about what we were trying to do and where we were heading. Our coach, Sarah and her team were absolutely the best. We came in knowing nothing about the college process, and Sarah Turner walked both my son and me through every step. My son could be a bit lazy, but he stayed on task and he was able to complete all of his assigned tasks. He was accepted to his first-choice school, and he is loving his experience there. Sarah is very knowledgeable, she is task-oriented, and will make time to answer any questions you may have. I would definitely work with this company again, and I would recommend them to anyone. If you can get Sarah as a coach, you will definitely be in great hands. We started working with Collegewise in December 2023, but due to how far the calendar goes back, I can't enter the accurate date.

10 November 2024
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for sharing your experience! We're so happy that your son got accepted to his first-choice school and that he is thriving there. Sarah will be thrilled to hear your kind words! :)

Rated 5 out of 5 stars

Thank you, Emily & Collegewise!

We’re grateful for the excellent support Emily at Collegewise provided our son throughout his college application process. She gave him thoughtful guidance and encouragement while leaving the real work in his hands. Our son put in a great deal of effort on his essays and applications, and Emily’s steady advice helped him stay focused and confident along the way.

Emily was always responsive when we checked in, offering helpful strategies for how we could support him without stepping in too much. This balance allowed him to take ownership of the process while still knowing he had the right resources around him. In the end, his hard work paid off with several strong acceptances. In the end, his decision came down to UCSB or UCSC, and he proudly chose UCSB, where a few friends will be joining him as well.

Thank you, Emily, for playing such a meaningful role in this important milestone.

1 October 2024
Unprompted review
Collegewise logo

Reply from Collegewise

We appreciate your thoughtful review and the chance to support your family! Emily will be pleased to hear that her responsiveness and strategies helped you support your son without stepping in too much, and that he felt ownership over his essays and applications. Congratulations to him on several excellent options and on selecting UC Santa Barbara. Wishing him an exciting start on campus!!

Rated 5 out of 5 stars

Liz Pack was our counselor for both our…

Liz Pack was our counselor for both our daughters and we could not be more thankful for her care and willingness to go the extra mile for her students. She did an amazing job teeing up their choice of colleges, scholarships and helping them think thru their essay material. She also was able to connect them up with experts who helped thru the application process.

1 October 2024
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for sharing this, and for trusting Liz with both of your daughters’ journeys. We’re thrilled to hear that her guidance was helpful through the application process!

Rated 5 out of 5 stars

My Transfer Story

My advisor, Christina, has had an incredible impact on my life. When I was a sophomore in high school, she began helping me prepare to get into my dream school. With her guidance and the resources Collegewise provides, I was accepted and started a new chapter at my dream college. Later, when I realized that school wasn’t actually the right fit for me, Christina continued to stand by my side throughout the entire transfer process. Applying to other schools while still attending the one you’re trying to leave is not easy, but Christina supported me every step of the way, both logistically and emotionally. Collegewise doesn’t just help students achieve their goals, it also guides them through one of the most stressful times of their lives. Without it, I would have never found the place where I truly belong.

28 February 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you for sharing your story. We are so glad Christina was able to guide you not only into your first dream school but also through the challenges of transferring. It means a lot to know her support helped you find the place where you truly belong!

Rated 5 out of 5 stars

Christina has gone above and beyond with her efforts of both helping me and educating me in the realm of college applications

Christina has gone above and beyond with her efforts of both helping me and educating me in the realm of college applications. More than once I have been stumped or lost in my writing or what to write about and Christina has the solutions to all of my problems. With her help and influence, I have been able to work efficiently and to the best of my ability throughout my application process at all times.

3 September 2025
Unprompted review
Collegewise logo

Reply from Collegewise

We appreciate you taking the time to share this feedback. It is inspiring to hear how Christina’s insight and encouragement helped you find solutions and approach your applications with confidence! We will be sure to share your kind words with the team.

Rated 5 out of 5 stars

Christina Mangano- one of the best

I had the pleasure of working with Christina Mangano during my college application and test taking process. Not only did she help me achieve the scores I needed and wanted, but also gave me guidance on how to navigate the difficulties that came with choosing the right college for me. She became a mentor and an invaluable resource to me. Her dedication to her students, her patience and her ability to make you feel comfortable are only a few of the qualities that make her so great. I can’t thank her enough for all the help with the application process and for making something which at first was so daunting to me, feel so easy and seamless. Christina is the best, and I cannot thank her enough, I appreciate it all and she is absolutely outstanding!

3 September 2024
Unprompted review
Collegewise logo

Reply from Collegewise

Congratulations on all you accomplished! It is inspiring to hear how Christina supported you through testing and applications and helped make the process feel manageable. We are so glad she could be both a mentor and a guide along the way.

Rated 5 out of 5 stars

As a mother of three children I can say…

As a mother of three children I can say that the College review process was unbelievably stressful for my first child. This is what drove me to working with Christina M. for my second child and all I can say is WOW what a difference. Christina helped my daughter maneuver through the college process in a way that made it easy to understand and allowed her to focus on the areas that made a difference in the big picture. Helping to hone in on the schools that made the most sense for my daughter knowing her personality traits along with her goals academically she landed in her perfect place. While I am still a few years away from my last one going through this process I am hoping Christina is still available to help support my son.

3 September 2024
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you for sharing your experience. We are so glad to hear how Christina’s support made such a positive difference for your family and helped your daughter find her best fit. We truly appreciate your trust and look forward to supporting your family again when the time comes!

Rated 5 out of 5 stars

From pressure to growth—thanks to Christina

We feel incredibly fortunate to have Christina as our counselor—she has been not only a guide for our children but also a trusted friend to our whole family. With her dedication, genuine care, patience, insight, and understanding, she was able to open the hearts of teenage boys at a stage when they are often difficult to reach. She turned what could have been a stressful college application process into a journey of self-discovery and growth, filled with both excitement and joy. Christina has far exceeded everything we ever hoped for in a counselor, and we believe she will remain a lifelong mentor to our children. We are also deeply grateful to the warm and supportive team at Collegewise for providing families like ours with such outstanding guidance.

3 September 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you for taking the time to share this beautiful review. We are so glad to hear how Christina’s dedication and insight made such a difference for your family and helped transform the application process into a journey of growth! It means a lot to know that her support left such a lasting impact and we are truly grateful for your kind words.

Rated 5 out of 5 stars

Working with our Collegewise counselor

Working with our Collegewise counselor, Christina M., was an incredibly valuable experience. Her guidance and support throughout the college application process helped our child stay focused and achieve his academic goals. Christina made the entire journey—from planning to submitting applications—as smooth and stress-free as possible.

Thanks to her expertise, our child was able to hit the "submit" button with complete confidence, knowing he had presented the strongest application possible, regardless of the outcome. That peace of mind is truly priceless.

As parents, we were also grateful to maintain a positive and supportive relationship with our child during what can be an emotionally charged transition. Christina’s involvement allowed us to step back from the stress and simply be present for our child. We couldn’t be more thankful.

1 January 2025
Unprompted review
Collegewise logo

Reply from Collegewise

We are so glad to hear how much Christina’s guidance supported both your student and your family throughout the application process! Knowing that her involvement brought peace of mind and allowed you to focus on being present for your child means so much. We will be sure to pass along your kind words to Christina!

Rated 5 out of 5 stars

A great future for my son!

I can't say enough about the value of my son's work with Collegewise!
My son, Matthew, is a very bright student who has always been out of the mainstream high school. Loves Japanese and moot court, but not into sports or drama.
He was not excited about college in his junior and senior years of high school. I was getting concerned about his future.
Collegewise counselors got to know Matt and led him to many options that raised his interest in college.
Beyond that, they suggested colleges that fit Matthew. He is not academically competitive and he would have been very unhappy if he was in an ivy league school.
Besides working with him on writing a great college essay, they recommended colleges where my son would be inspired and his interests served.
In the end, Matt is going to Ithaca College and already loving his classes, his professors, and his dorm mates.
The best thing about Collegewise is that they do not point everyone towards ivy league schools. They get to know your kids and help them find a path and a college where they will grow and thrive. Matthew's future life has been changed due to his work with Collegewise.

4 December 2024
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for sharing Matthew’s story. We are delighted to hear how his counselor helped him discover colleges that fit his interests and inspired him to get excited about his future. It means a great deal to know that Collegewise could play a part in his journey and we are thrilled to hear he is already thriving at Ithaca College!

Rated 5 out of 5 stars

Christina has been mom

Christina has been mom, therapist, tutor, mentor and friend throughout the very stressful college application process. Her team of the highest caliber and we couldn't recommend Collegewise, Christina and her team any more.

3 September 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you for sharing your experience! We are so glad that Christina’s support made the college application process feel a little easier and that you felt guided every step of the way.

Rated 5 out of 5 stars

Great Tutoring Experience

Working with Patricia Hatcher was super helpful in preparing me for my GRE. Not only was she super knowledgeable on the exam material, she also was very helpful in preparing for the exam itself: question types, timing, what traps to look out for, how to attack different types of questions, etc, which in my opinion can be even more important than reviewing the material itself. She also was super understanding of my work/school schedule and did not overload me with content at any point. With her help, I was able to get a nearly perfect score overall on the exam!

24 August 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you for sharing this wonderful feedback! We are thrilled to hear how much Patricia’s guidance helped you prepare for the GRE and that her support made such a positive impact on both your studying and your results. Congratulations on your impressive score and we are so glad we could be part of your success.

Rated 5 out of 5 stars

Totally worth it!

Both our students went through this service with Liz P and both got into the colleges they wanted to go to. Collegewise consultants helped them talk through their class choices, extracurriculars, research colleges, plan of action, etc. They were prepared for the best chances for admissions to the colleges that would best fit their needs. Best of all, they do the gentle reminders and tracked the technical side of college admissions so that we could, as a busy family of working professionals, spend our family time having the harder conversations about decision-making, failures, hopes, persistence, problem solving, and other more complicated issues in today's new world.

3 June 2025
Unprompted review
Collegewise logo

Reply from Collegewise

Thank you so much for sharing your experience and congratulations on your students’ achievements! We are delighted to hear that both of your students found success and that Liz and our team were able to provide the right balance of guidance and support. We truly appreciate your trust in us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look