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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the AI tools to be powerful, easy to use, and capable of producing impressive, natural-looking results, particularly for virtual staging and image editing. People appreciate the intuitive interface and the ability to generate high-quality, professional images quickly, saving time and money. However, some people were dissatisfied with the service, reporting unhelpful AI chatbots and unresponsive customer support. There are also concerns regarding product quality, with some users finding the AI-generated stagings to be poor, unusable, or not matching advertised portfolios. Additionally, some customers experienced issues with watermarks, difficulty editing existing designs, and the AI altering room dimensions without permission.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the platform intuitive,... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence. Many users, including interior designers... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers find it genuinely... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the product for producing... See more

Service

Reviewers highlight negative aspects of service. Many customers express deep dissatisfaction, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a marketing specialist in the real estate industry. For years I have tried to find affordable ways to stage our photos so they look good to prospective tenants. I've used freelancers, I've used A... See more

Rated 5 out of 5 stars

I’ve been using Collov AI for virtual staging and image editing, and it’s become a core part of my workflow. The product is genuinely powerful, easy to use, and produces impressive results that lo... See more

Rated 5 out of 5 stars

I have absolutely loved working with Collov AI. They give me the ability to show the best version of my listed properties. I now take my brochures showing the AI staged photos with me to all my listi... See more

Rated 5 out of 5 stars

As a real estate photographer constantly juggling tight schedules and high client expectations, Collov.ai has been a total lifesaver. Their AI-powered staging tools are phenomenal. whether it'... See more

Company replied


Company details

  1. Software company

Written by the company

We provide one-click virtual staging for real estate agents and professional stagers, offering instant home decluttering and furniture staging for vacant properties. Our AI-powered staging helps agents showcase properties at their best and sell faster.


Contact info

3.3

Average

TrustScore 3.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 19% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Terrible Customer Service.

The initial system was a decent tool; it was not spectacular. I believe the product is ok; however, the company is a terrible company. I used 1 month and was charged for it worked with what I needed.
I went to cancel and it had only been 3 days after the bill was charged plus I never used anything at all from it I only missed the deadline to cancel. They will not refund my money because their system won't allow.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time

Looks great and then you sign up and can’t edit an existing design unless you pay a lot per month or the entire year fee - and the watermark won’t disappear. They clearly know about the issues and you then have to contact them to remove. I’ve cancelled and asked for a refund. Wish I had read the reviews first.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

NO WAY

Very frustrating to try and use. Upgraded and the features were not readily available. The refund policy is bogus because you have to keep trying to figure out the software and using photos and they require you to have not used many photos.
The exterior ai setup put furniture in the front yard.
You are never able to directly interact with the company in an easy way to problem solve or get your money back. This is a BUYER BEWARE warning.

8 September 2025
Unprompted review
Rated 4 out of 5 stars

That's the best design app I have…

That's the best design app I have tested - the result was what I needed comprared to the other apps. The only problem I had is that I accidently clicked the Upgrade button and it immediately charged me. It took a couple of weeks to get money back so I could proceed with the desired plan. I wish it were much faster.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

I am deeply dissatisfied with the Virtual staging of Collov.ai

I am deeply dissatisfied with the service provided by Collov.ai. The AI-generated home stagings were consistently of very poor quality and entirely unusable for my professional needs, falling far below my expectations. This resulted in a significant waste of time.

Furthermore, managing the account was frustrating. The platform made it difficult to handle virtual staging from different angles of the same room, often failing to process the requests correctly. In some cases, the virtual staging even distorted furniture, such as misshaping dining table legs, or added unexpected and irrelevant objects like animals, making the output completely unusable.

Due to the poor product quality of Collov.ai and the frustrating customer experience, I cannot recommend this service.

2 September 2025
Unprompted review
Collov AI logo

Reply from Collov AI

I am so sorry for your experience, can you please send a msg to cs@collov.ai? we want to connect with you and see how we can make up for it, thanks

Rated 1 out of 5 stars

Extremely Disappointing Results and Frustrating Billing Experience

I am very unsatisfied with collov.ai’s service. The home stagings generated by their AI were very, very poor and simply not usable for my needs. It was far below my expectations and a waste of time. On top of that, I forgot to cancel my subscription and ended up being billed multiple times. The cancellation process itself was difficult and frustrating, as I had to deal with a chatbot rather than a human, which made resolving the issue slow and complicated. Overall, I cannot recommend this service due to both the poor product quality and the frustrating billing and cancellation experience.

20 August 2025
Unprompted review
Collov AI logo

Reply from Collov AI

really sorry for your experience! we will keep in mind and improve in the future

Rated 5 out of 5 stars

Easy Way to Transform my Listings

I’m a realtor and have been using Collov AI on and off for the past six months. While it was challenging to get started, the software has consistently improved and has become a game-changer for my business.
Before Collov AI, I would pay a photographer to take professional shots and then outsource virtual staging, which was both expensive and time-consuming. Now, I can take my photos, stage them virtually, and produce high-quality, professional-looking images all on my own. The results are amazing, and the compliments from clients, buyers, and even other agents just keep rolling in.
Collov AI has saved me hundreds of dollars per listing and given me more creative control over how my properties are presented. I can try different staging styles, swap furniture, and update spaces in minutes — something that would have taken days and additional cost before.
This tool has become an essential part of my marketing strategy, and I can confidently say it’s elevated the presentation of my listings to a whole new level. I highly recommend it to any real estate professional looking to streamline their workflow, cut costs, and wow their clients.

10 August 2025
Unprompted review
Collov AI logo

Reply from Collov AI

Thank you so much, Joe! We’re truly honored to have you as our customer. Your trust and partnership mean the world to us, and we’re excited to keep delivering solutions that help you succeed. Having you with us inspires us to keep innovating, improving, and pushing the limits of what’s possible.

Rated 1 out of 5 stars

I thought this program was awful, personally.

I thought this AI program was awful. I was expecting so much from it because I had use Chatgtp a little for staging. It was great. I thought since this program was more of a real staging staging program, it would be fabulous. I have to say that I tried it in different rooms in the house, and I didn't like any of the hundred or so pictures it showed me which is pretty bad and so disappointing. The AI staging images the program gives you are totally uninspiring, boring, and in my opinion ugly.. Their AI programs put chairs in the middle of hallways, beds that block doorways, furniture pieces right in front of fireplaces. They can do a lot better. This program was a total waste for me. I don't understand why someone would like it. Maybe I am missing something, but if I were a realtor, I would never want to decorate rooms of a home I was selling with this AI program. I wanted it to be fabulous. I was so disappointed.

12 August 2025
Unprompted review
Collov AI logo

Reply from Collov AI

we are soooo sorry for your experience, we are improving your experience!

Rated 1 out of 5 stars

Terrible!!!!

The system could not do what they claimed. When trying to cancel, they made me do a video call and then the call "was disconnected". When I discovered it was not cancelled and refunded, I emailed the company and the response was: "so could not be refunded, thanks"

24 July 2025
Unprompted review
Collov AI logo

Reply from Collov AI

Hi Jenny, I’m sorry to hear about your experience. However, to be fair to all our customers, your request doesn’t meet the eligibility criteria outlined in our refund policy. We apply the same policy consistently to ensure equal treatment for everyone.

Rated 5 out of 5 stars

A Game-Changer for Busy Real Estate Photographers

As a real estate photographer constantly juggling tight schedules and high client expectations, Collov.ai has been a total lifesaver. Their AI-powered staging tools are phenomenal. whether it's interiors or outdoor spaces, the results are consistently professional, realistic, and visually stunning.

What impresses me most is how effortless the process is. The interface is intuitive and user-friendly, allowing me to upload photos and get beautifully staged versions in no time at all. It’s like having a virtual staging assistant that works instantly and never compromises on quality.
For anyone in the real estate photography or marketing space, this tool is a must-have.

Highly recommend!

— Ron, Apex Audacity Media

5 August 2025
Unprompted review
Collov AI logo

Reply from Collov AI

Thank you so much for sharing your experience! We’re thrilled to hear that Collov.ai has been a true time-saver for your real estate photography work. It’s our mission to make high-quality virtual staging as effortless and reliable as possible, so knowing that our tools help you deliver professional, realistic results under tight deadlines means the world to us.

Your kind words inspire our team to keep pushing the boundaries of speed, quality, and ease of use—so you can focus on what you do best: capturing stunning properties. We’re honored to be part of your workflow and can’t wait to keep supporting your success.

Rated 5 out of 5 stars

Excellent and powerful tool

Excellent and powerful tool to declutter and/or stage an area. Surprised with customer support, follow up and open to hear your experience and issues. Love it!

5 August 2025
Unprompted review
Collov AI logo

Reply from Collov AI

Thanks so much William!! And meeting with you also made my day! So happy you are satisfied with the experience

Rated 1 out of 5 stars

Terrible

Terrible. Worst experience and the product is misrepresented

28 July 2025
Unprompted review

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