Color Analysis Reviews 76

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the payment process, reporting unexpected charges and subscriptions that were not clearly understood. Customers frequently mentioned that the pricing structure was unclear, with initial low fees leading to much higher recurring costs that were not adequately communicated. The subscription model itself was a major point of contention, as many found it to be confusing regarding ongoing payments. Reviewers also found the cancellation process to be extremely difficult and convoluted, often requiring multiple steps across different platforms or leading to continued charges even after attempting to cancel. The website was often criticized for being unhelpful in managing subscriptions or providing clear information, with some users experiencing login issues or difficulty finding cancellation options.

What people talk about most

Payment

People report negative experiences with payment, primarily due to unexpected recurring charges after what... See more

Subscription

Clients share negative opinions on subscription. Many reviewers report being unknowingly enrolled in... See more

Price

Consumers find the pricing structure to be misleading and express significant dissatisfaction. Many reviewers... See more

Cancellation

Reviewers highlight negative aspects of cancellation. Many customers report that the cancellation process is... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report significant difficulty... See more

Based on these reviews

Rated 2 out of 5 stars

The product is pretty limited and quite clunky. It is critical of every outfit you wear and upload for feedback so there’s no winning. It diminishes your sense of self worth which, let’s be honest, w... See more

Rated 3 out of 5 stars

It was fun to try once, but I wouldn't use it again. The analysis felt too general, and I didn't like how the pricing wasn't very obvious at first.

Rated 1 out of 5 stars

SCAM! Provide email, take quiz, pay $0.99 for results for 7 day trial, followed by monthly $24.99 subscription. Never got results, never received ANY email from them (results, receipt, confirmation et... See more

Rated 4 out of 5 stars

Great site. unfortunately I can’t at present afford the US$29.99 for 3 months payable 7 days after joining- I wish I could. It’s great fun - upload a head and a body photos and enjoy trying... See more

Rated 1 out of 5 stars

SCAM. Initial $1 for color analysis with very small print detailing further monthly subscriptions. Assumed would detail cancellation process on email. No emails received. No way of contacting them to... See more

Rated 1 out of 5 stars

It’s a scam. You pay $5 to have a color analysis done once and then you get billed $30 per month, but nowhere on the screen does it say that will happen and there is nowhere on the website that you ca... See more

Rated 1 out of 5 stars

One star as u had to ... absolutely disgusting scam ...my young granddaughter wanted to see how her hair would look a different colour and wasn't aware as most young girls don't and it never stated wa... See more

Rated 1 out of 5 stars

DO NOT USE - Total scam of a company. Almost impossible to figure out how to cancel and they will not refund you even if you have not used it and it was the same day they took money from my account.... See more

Rated 1 out of 5 stars

Wish I had seen these reviews before paying a dollar to get a colour analysis that never arrived and then they removed £22 from my bank account a week later . I see from these reviews that there was s... See more

Rated 1 out of 5 stars

"Paid" $1 for my analysis results and never got access to my account when trying to login. I also have not gotten charged for my trial. I emailed the company to ask that they cancel my subscription an... See more

Rated 1 out of 5 stars

Absolute scam of a company. I paid 1 usd for my results instead I get charged £22, they then claim you had 7 days to cancel. I DID NOT SIGN UP FOR A SUBSCRIPTION. DISGRACEFUL FRAUDSTERS. THEY WILL TAK... See more

Rated 1 out of 5 stars

0 stars. The 0.99 chart is actually for a 7 day trial and not for the results or app itself. This is not shared on the payment screen. They hide it in the receipt email, and charge your card automat... See more

Rated 1 out of 5 stars

Total scam. After a very generic and useless analysis was sent to me, I " the company requesting that the subscription be cancelled. This was day 1 of my "7 day free trial". They emailed me back wi... See more

Rated 1 out of 5 stars

I paid $1.50 AUD for a trial without realising what the Terms and Conditions were, the confirmation email went straight to spam folder. Charged me $45 AUD a week later. Their app is really glitchy, th... See more

Rated 1 out of 5 stars

Absolute scam Paid for colour analysis for £1 and got £23 removed from my bank account a few weeks later . Not sure how to cancel and customer service sounds dreadful.

Rated 1 out of 5 stars

There is a one star because a no star option was not given. This did not help me at all regarding helping me to understand the colors that work well for me. They are quick to charge you almost a thirt... See more

Rated 1 out of 5 stars

They did finally answer my emails & issue me a refund!! Í was charged $29.90 before my trial was even up. Phone number is bogus & slow answer to emails. DON'T USE THIS SITE unless you read any... See more

Rated 1 out of 5 stars

Terrible and a scam, no confirmation email or any notice of you paying for a subscription is given. Charged me $30 and refuse to refund it even though I have enquired within minutes of the money being... See more

Rated 1 out of 5 stars

Hiden charges. They hook me with a 1$ trial. But then charge me 40 Canadian dollars. I tried to join customer service but the domain didnt exist!!!! So frustrated.

Rated 1 out of 5 stars

SCAMMER ALERT. Do not give your bank details or you will have incuring subscription fee without your knowledge. I have sent them an email and no, they don’t do refund.

Rated 1 out of 5 stars

Absolute SCAM!!! Paid for the colour analysis, there was no mention of it being a subscription!! Was very shocked when £29.90 came out of my account a week later!!!

Rated 1 out of 5 stars

*Update*- in fairness they have just replied to my email and 'have processed' my refund request. Maybe not a scam as such, (as they have agreed to give me my money back) but a very crafty subscrip... See more

Rated 1 out of 5 stars

Scam! You do not get info that there is subscription, it initially shows just one dolar to get your results. On day 6 they tried charging me full subscription but bank rejected it. I sent ver... See more

Rated 1 out of 5 stars

A total scam. I paid for a $1 color analysis and was then charged $29.30 for a subscription! They never told me that the $1 charge was a trial. I have to dispute this first with them and then my bank!... See more

Rated 1 out of 5 stars

SCAM still cannot figure out how to cancel I am livid. Unable to login to my account and email attempts to reach the company went undelivered. Do not try this it is a scam

Rated 1 out of 5 stars

Scam. Charges you even if you don’t sign up for a subscription. Impossible to cancel if you do. Website doesn’t work half of the time and the the other half is waiting for every thing to load. Plus it... See more

Rated 1 out of 5 stars

Terrible scam! I feel so stupid falling for this. It signs you up for a subscription which is impossible to cancel as you have to send them an email and they don’t reply. Panicking terribly now. D... See more

Rated 1 out of 5 stars

I took a quiz on a website that popped up when I googled color analysis. I didn’t know I was paying for a 3 month subscription. I thought I had it canceled after that, but it happened again. I am now... See more

Rated 1 out of 5 stars

Would have given 0 but wasnt an option. Do not click on this. Cost 75p so I thought, now they have taken £29.99 from my account. No option to cancel visible on page. I had no idea I was signing up to... See more

Rated 1 out of 5 stars

Scam, they will attempt to charge you AFTER taking the quiz and will attempt to scam you into a subscription. I was lucky to read reviews here before payment. They will charge you $1 just to then prom... See more

Rated 1 out of 5 stars

SCAM We never purchased anything from this vendor and all of a sudden we have charges on one of our cards. Card cancelled. Claim submitted.

Rated 1 out of 5 stars

It’s a scam, don’t fall for it. I just wanted to see my color analysis, so I tried it. I literally paid $0.99, and after that, it just redirected me to the login page. When I tried to log in with the... See more

Rated 1 out of 5 stars

Scam. I took a free quiz and recieved nothing in return. Found out 3 months later they were charging my Visa every 2 months. I didnt even have an account with them. They refuse to refund my money. Do... See more

Rated 1 out of 5 stars

This company is a scam. They took my money when I unsubscribed and won’t pay me back! They don’t even have a human to respond in the email either. Everyone you send a email , the exact same response i... See more

Rated 1 out of 5 stars

if i could rate a 0 i would. paid $0.99 for the results, didn’t get any results…. and $42 taken out of my bank acc a couple weeks later so yeah horrible website, let me know if anyone knows how to can... See more

Rated 1 out of 5 stars

Absolute SCAM! Cancelled my free trial and they still took 29.99 out of my account!! Had to raise a dispute with my bank. BEWARE!!

Rated 1 out of 5 stars

AVOID! As per a lot of the other reviews, I’m pretty sure it’s a scam. They lead you through all the questions and then charge you $0.99 at the end for the results knowing you’re likely to pay after a... See more

Rated 1 out of 5 stars

They asked for $1 USD for a color analysis but they don't tell you that that they will take out $29.90 after a week. It says to click on a link to cancel your

Rated 1 out of 5 stars

Paid $1 to get my results turned out i was singing up and paying $30 for three months. Be very careful, very sneaky

Rated 1 out of 5 stars

They say it's only one dollar but they charge you $30 after a week of paying even if you aren't using it. No cancellation button in sight so it is extremely hard to terminate the payments.

Rated 1 out of 5 stars

Wish I had checked Trustpilot first. I got drawn in by the $1 offer. For an AI analysis that seemed fair. Only after I submitted my payment was it clear that the $1 was for a trial period and that I'd... See more

Rated 1 out of 5 stars

SCAM THEY ARE Selling SOMETHING FOR 0.99 dollars and when you agree to pay that you *apparently* also agree to pay 29.99$ every 3 months but this is WELL HIDDEN FROM YOU

Rated 1 out of 5 stars

Said .99 cents and charged me 29.99 for 3 months! Even after I canceled! I disputed the charge. Don't be fooled! It's a sneaky slippery way to fool people.Karma is a B !

Rated 1 out of 5 stars

Absolute SCAM!!! They advertise a €1 payment, but you’re then locked into a €25 subscription. Canceling is deliberately difficult. On top of that, the color analysis is incorrect. Overall, a very bad... See more

Rated 1 out of 5 stars

Scam. You pay $1 and then they start charging your card $29. DO NOT GIVE THEM YOUR INFO

Rated 1 out of 5 stars

Scam! They never mention you pay for a trial, they lure you with a cheap price for a report which by the way is mediocre, then they charge you monthly stating it was trial period. Why would you want... See more



Contact info

1.9

Poor

TrustScore 2 out of 5

76 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID, pretty sure it’s a scam

AVOID! As per a lot of the other reviews, I’m pretty sure it’s a scam. They lead you through all the questions and then charge you $0.99 at the end for the results knowing you’re likely to pay after all that, no mention that you are signing up for a $29.99 per month subscription until you get your results email. No way to cancel subscription on the website despite them saying you can, so emailed asking to cancel. Since some of the previous reviews say that despite being told the subscription had been cancelled were still charged, I haven’t waited for a reply but went straight to my bank to request a block. I usually check TrustPilot first but stupidly didn’t in this occasion because hadn’t been intending to purchase anything initially.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. They have been charging 74$ a month . Never got initial result or any product or service & have not been able cancel through them. Lots of dealing with the bank and cards now. They should be taken down &!prosecuted.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Charges you even if you don’t sign up for a subscription. Impossible to cancel if you do. Website doesn’t work half of the time and the the other half is waiting for every thing to load. Plus it isn’t that accurate anyways.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company. I paid 1 usd for my results instead I get charged £22, they then claim you had 7 days to cancel. I DID NOT SIGN UP FOR A SUBSCRIPTION. DISGRACEFUL FRAUDSTERS. THEY WILL TAKE YOUR CREDIT CARD INFORMATION AND CHARGE AS MUCH AS THEY LIKE. THEY ARE NOTHING MORE THAN SCAMMERS

9 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - Total scam of a company. Almost impossible to figure out how to cancel and they will not refund you even if you have not used it and it was the same day they took money from my account. Also, I canceled it myself and set an inquiry to find out about getting a refund and they replied back that they had canceled it and could not provide a refund. I received a cancellation email after they sent that back so I guess my cancellation wasn't valid...

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. After a very generic and useless analysis was sent to me, I " the company requesting that the subscription be cancelled. This was day 1 of my "7 day free trial". They emailed me back with the usual "sorry to see you go" but then I was still charged the following week. I called my bank and cancelled my card.

31 January 2026
Unprompted review
Rated 4 out of 5 stars

Plenty of bang for US$1. Don’t get distracted by the fun of it- check email from them because that $1 equals a sneaky subscription - easily cancelled, but be quick.

Great site. unfortunately I can’t at present afford the US$29.99 for 3 months payable 7 days after joining- I wish I could. It’s great fun - upload a head and a body photos and enjoy trying on the chosen colours, styles, for outfits and hair. The analysis was spot on for me. Quite the surprise!
I only cancelled (easily done) after I realised I’d “signed up” without knowing so plus the actual cost - my one mistake- I failed to check my email after paying initial $1 - that’s where the T&Cs are; yes a bit sneaky on their part. because it’s easy to get involved in playing dress ups with hair & clothing styles/ colours and more - but you know this after all you get for a mere payment of US$1. (Now they have your bank details.. arrgh the realisation after playing dress ups- and absorbing all the info given It’s like playing Barbie but using a head and a body pic of yourself, using their analysis.
The “But beware—-“ and the whining stems from
You’ll discover after reading you’re email from them suddenly it’s US$10/wk but as $30US for 3 months in advance after 7 days if you don’t cancel - (or the price of 2 coffees/wk in Melb)
But Scam? Not for me-initially thought as once I read their email sent after $1 payment but not until later in day
and realised I’d unintentionally signed up for ‘subscription) - my only complaint- a tad sneaky as they don’t direct you to check email after signing up for assessment. . It’s the old saying- “if it’s too good to be true it probably is!” Then, I checked reviews and freaked! Locked my bank cards, rang bank, then breathed. Logged in and cancelled the subscription I knew zero about.
SCAM? Hmmm
Can’t login? (I was able to but many say they couldn’t) I checked out the alternative link they give on website. It includes “//billing.stripe….” Restricted from posting full link in review, but it’s on website - and it takes you to login page. If not copy and paste it in browser - sends you to same login page as well …. Easy peasy.
I also sent email to address given. (support@ etc)

Now I’m using the 7 days I do have (I hope) and having a ball! Will probably spend the $30US for 3 months (in advance) - it is a lot of bang for the bucks, ladies! Fab for online shopping deals for styles and colours not normally worn.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMER ALERT

SCAMMER ALERT. Do not give your bank details or you will have incuring subscription fee without your knowledge. I have sent them an email and no, they don’t do refund.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM! Cancelled my free trial and they still took 29.99 out of my account!! Had to raise a dispute with my bank. BEWARE!!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

if i could rate a 0 i would

if i could rate a 0 i would. paid $0.99 for the results, didn’t get any results…. and $42 taken out of my bank acc a couple weeks later so yeah horrible website, let me know if anyone knows how to cancel it

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. What is advertised as a small one time payment of $1.40CAN becomes a reoccurring subscription of $41.76 without your knowledge or consent. Canceling is impossible because when you try to login nothing loads as if the server doesn’t exist. Only gives an email option to cancel and havent heard back yet but i doubt i will because they are a deliberate scam. Will have to dispute the charge with my bank when its posted and no longer just pending. On top of all this the initial colour analysis they send you after what you thought was a small one time payment is completely wrong. I knew better than to use photos for colour analysis because every photo has different lighting so there is no way to tell from pictures. You should only have colour analysis done in real life. But this was advertised as very cheap so i thought id give it a try and very much regret falling for a scam.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM!

Absolute SCAM!!! They advertise a €1 payment, but you’re then locked into a €25 subscription. Canceling is deliberately difficult. On top of that, the color analysis is incorrect. Overall, a very bad experience.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam
Paid for colour analysis for £1 and got £23 removed from my bank account a few weeks later . Not sure how to cancel and customer service sounds dreadful.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

STAY WELL AWAY UNLESS YOU WANT TO BE SCAMMED 😡😡

One star as u had to ... absolutely disgusting scam ...my young granddaughter wanted to see how her hair would look a different colour and wasn't aware as most young girls don't and it never stated was a subscription until 22.99 came out of my bank. Ive reported to bank as fraud as it is...

14 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
We never purchased anything from this vendor and all of a sudden we have charges on one of our cards.

Card cancelled.
Claim submitted.

14 January 2026
Unprompted review

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