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The Colorado Cyclist Reviews 81

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Tried to return an item that was to small. Could not do it on line as you where having trouble with your return site. Was given an address to send it back to. I just got it back from the post offi... See more

Rated 5 out of 5 stars

Outstanding, pleasant customer service and overall experience. Rep. not only verified stock but also arranged to get my hard to find bike tires processed and shipped that day. My order arrived as pr... See more

Rated 5 out of 5 stars

Had checked throughout the Twin Cities community for a pair of new Continental tubeless tires. Nothing available until NOVEMBER! Went to CO Cyclist and had been in my house within a week. Awesome. A... See more

Rated 5 out of 5 stars

I needed a Shimano XT 12 speed derailleur due to a sudden breakage in a rock garden. No LBS’s and or online retailers had one in stock so I was very, very happy that the CC had exactly what I needed i... See more

Company details

  1. Bicycle Shop

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

3.9

Great

TrustScore 4 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you so much, Jack! We’re thrilled you were happy with our service. We appreciate the shout-out and look forward to seeing you back at the shop soon!

Rated 1 out of 5 stars

Tried to return an item that was to…

Tried to return an item that was to small.
Could not do it on line as you where having trouble with your return site. Was given an address to send it back to.
I just got it back from the post office stating it was unable to forward.

23 April 2026
Rated 5 out of 5 stars
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you so much, Connor! We’re thrilled you were happy with the service and delivery speed. We appreciate the business and hope to see you back at the shop again soon!

Rated 5 out of 5 stars

Good purchase experience

Great selection, easy order process, prompt and accurate delivery

8 April 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you so much! We’re happy to hear you had a smooth purchase experience and found exactly what you were looking for. We appreciate the shout-out and look forward to serving you again soon!

Rated 3 out of 5 stars

It took several days until notified…

It took several days until notified order had shipped from date of order.

8 April 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hi William, thank you for your feedback. We apologize for the delay in your notification. While we work hard to get orders out quickly, there can sometimes be a lag between the package leaving our facility and the carrier updating the tracking information in their system. For future orders that are time-sensitive, we do offer Express shipping options to ensure priority handling and faster updates. We appreciate your patience!

Rated 1 out of 5 stars

30 years of racing and riding

30 years of racing and riding. I've trusted Colorado Cyclist for years. Ordered parts on the 24th. Paid an expedite fee of 25 dollars. Parts just shipped from " Planet Cyclery" at 5 PM on the 27th!. Colorado Cyclist used to be professional. What happened to you!?!?!?

27 March 2024
Unprompted review
Rated 1 out of 5 stars

What CUstomer services?

I ordeedr from colorado Cycleist, 4 items, two ended not fitting my brakes the pads where to large. the order process was fine. The return process is not good at all. the website says this,
Please email supportatcoloradocyclist.com to start the returns and warranty process.
I have emailed 3 times and I have not gotten a response.
Customer service does not seem to exist at Colorado Cyclist.

3 March 2024
Unprompted review
Rated 1 out of 5 stars

False advertisement of helmet

The helmet I bought was advertised as Lazer G1 MIPS Helmet SM Light Blue Sunset. However, when I received it, the box said Lazer Sphere MIPS, which is different than the G1 version. Customer service gave me a refund but did not send me the correct helmet. Therefore, I believe that the helmet was falsely advertised.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

I9 purple

Not only did you have the I9 hum I was looking for. What!!!!!!!! It was on sale. Super easy to place the order, free shipping and got my parts quickly. Thank you

16 March 2023
Unprompted review

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