Colorcopiesusa Reviews 

955
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent print quality, sharp colors, and high-standard materials used for their products. Many people highlight the outstanding and efficient service, noting the staff's professionalism, helpfulness, and quick turnaround times. Reviewers also appreciate the affordable and fair pricing, often finding it better than competitors, alongside reasonable shipping costs. The overall consensus highlights a highly satisfactory experience, with customers repeatedly expressing their intention to continue using the service for future needs.

What people talk about most

Quality

Customers consistently note positive experiences with quality, often praising the exceptional print quality,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, speed, and... See more

Product

People report positive experiences with the product, highlighting the perfect copies, bright colors, and... See more

Price

Consumers find price to be positive, with many reviewers noting that the prices are fair, reasonable, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as professional, reliable, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sergio at Color Copies USA in Fort Lauderdale gave me outstanding service. Even on a busy Monday, he had me in and out in under 10 minutes without ever making me feel rushed. The print quality was exc... See more

Rated 5 out of 5 stars

This company is phenomenal. They are my go to.. whenever I have printing needs ... Affordable and amazing customer service.. The other day my dad passed, they printed his programs.. and my entire fami... See more

Rated 5 out of 5 stars

This is the 15th year I have utilized Color Copies USA and Sergio and Viviana for my award-winning, internationally-acclaimed magazine. Those guys are incredible. The magazine prints with really sha... See more

Rated 5 out of 5 stars

Incredibly professional and kind. And what a great, efficient and affordable service! I had a few glitches with their online form, but I sorted it out. They saved my life as I'm out of the country... See more



Company details

  1. Printing shop

Information provided by various external sources

Sales and marketing keep businesses rolling. At ColorCopiesUSA.com, we support your marketing efforts by creating websites, printing your collateral, newsletters and more. By managing direct mailing campaigns for your company, we make it easy for you to reach qualified prospects. When your organization wants to stand out at an event, giveaways and promotional items with your logo imprinted are crucial, and we will handle that aspect as well. We are here to serve you and we hope that you find quality and efficiency in our services. Hearing from you is always very important for us, so feel free to reach us at 1-877-421-0668 We look forward to hearing from you soon.


Contact info

4.8

Excellent

TrustScore 5 out of 5

955 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(955)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best company I've used for my business!

Best print company I have ever used for my business! I ordered menus on thick synthetic paper and it came out exactly as I wanted! I made my own menus and I loved that the print stayed accurate to the colors I picked. My employees love how easy to clean and durable the synthetic paper is!

15 August 2024
Colorcopiesusa logo

Reply from Colorcopiesusa

Wow! Thanks so much for this amazing review of our company and service. We are a team dedicated to supporting your needs.

Rated 1 out of 5 stars

I never received a proof of my order…

I never received a proof of my order although it shows approved. I’ve left a voicemail and sent an email with no response. If the company would like more time for them to process an order prior to writing a review of my experience then maybe they should adjust when the reviews are requested. It wasn’t until after the review was written that I received a response.

20 August 2024
Colorcopiesusa logo

Reply from Colorcopiesusa

HI, I"m sorry that you chose to leave this review just a couple of days after having placed your order.

Your order is due on August 29th, which is a few days from now.

Earlier today a proof has been sent by email.
In it we are indicating that your artwork should have two additional pages. It should have 52 instead of 50, and we are suggesting where to add two blank pages to make your project printable.

Be so kind as to check your emaill.

CS
-------------------
2nd reply after your revised review:
Orders take time to be processed. We do an assement of each job and we share the findings with our clients to provide them with helpful information and make of the job the best it can be. In your case, you have received that information regarding the non-compliance of your initial file.

We are well within the promised time during which we will complete your project, so I don't know what is it that made you feel this way.

I understand that even though we are within the promised production time, and even though you have received the proof and a suggestion on how to make your file compliant with the requirements, you decided to request a reimbursement. Your request will be completed soon.

Thanks

Rated 5 out of 5 stars

Exactly What Was Wanted

This was a test poster to evaluate foam core mounting, image quality and the brittleness of the foam core. The finished product was exactly what I wanted. I now have the confidence to submit all my remaining posters.

Black border foam core must not be a common request. My local suppliers could not deliver. And their white foam core was quoted at 2.5X the cost of this poster.

13 August 2024
Rated 5 out of 5 stars

Great Product Exceptional Service. Good prices too.

### Vendor Review for Color Copies USA

Color Copies USA has consistently impressed us with their exceptional service. They are incredibly fast, ensuring our orders are processed and delivered promptly. Their reliability is unmatched; we can always count on them to get our prints right and on time. The quality of their prints is outstanding, with clear, vibrant results every time. Color Copies USA is a crucial partner for our printing needs, and we highly recommend their services.

19 July 2024
Rated 3 out of 5 stars

Great except cut was off centered

Loved the design process. The material it was printed on is good quality. I gave this 3 stars because on the screen I was not alerted that our logo was too enlarged and would come out hazy. Then the biggest issue is we had pictures set up centered on the card; with the way they were cut, they are now off center and it does not look great.

23 July 2024
Rated 5 out of 5 stars

Incredible Service

Gustavo was awesome to work with. The turnaround time was incredibly fast. In addition, there was a slight error with a part of the order, which was no fault of Gustavo's, and he went out of his way to correct it in order for me to be happy. I highly recommend Color Copies USA.

23 July 2024
Rated 3 out of 5 stars

Customer Service needs a bit of work

It really depends on which customer service representative you talk to. I talked to some that were very unhelpful and not as knowledgable as I would have hoped they'd have been. Thankfully I was able to finally reach one who knew everything I needed and was very helpful.

Email support did not read my email in its entirety, or did not read it closely because they never answered the question I asked.

Waiting to see how the prints turn out. I'm hopeful they will be good. I believe they will be. This review is really only about their customer service.

11 July 2024
Rated 5 out of 5 stars

Great experience

I needed color flyers for my square dance club. They turned out beautifully, price was fair, and they arrived quickly. Thank you!!

18 June 2024

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