colorland. Reviews 

10,151
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, such as photo books and canvases, noting excellent printing, vibrant colors, and durable materials. Many people find the website and software very easy to use, appreciating the wide selection of layouts, backgrounds, and customization options for personalized items. Reviewers frequently commend the efficient service and quick delivery, with products often arriving as scheduled and sometimes offering good value shipping. The finished items are often described as beautiful and impressive, leading many customers to return for future purchases due to consistent quality and reliability.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality of photobooks,... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of printing and... See more

User experience

People report positive experiences with user experience, finding the platform easy to compile and complete... See more

Service

Customers consistently note positive experiences with service, with many reviewers using the company for... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did not use any of the preformed templates- I made my own choices from the very good selection of backgrounds,adjustable layouts,masks etc.Very happy with the finished product - it was a book for so... See more

Rated 5 out of 5 stars

As someone who for many years has made Year books of family pictures, and books for each of my 6 grandchildren, having used a number of companies, this is outstandingly the best! Now I would use no on... See more

Rated 5 out of 5 stars

It was easy to compile and complete a photobook on this platform, with simple software and clear steps. The only surprise, having used the software before, was that the book covers no longer came as... See more

Rated 5 out of 5 stars

I love Colorland. I used to use Printerpix based in London until I had a customer service issue so I looked for an alternative. Their products are much better, the quality is amazing and their custome... See more


Company details

Information provided by various external sources

Colorland is an international digital printing house, built by a team of photography and technology enthusiasts. It is not just an e-commerce full of amazing photo products. We believe that there's no better way to cherish the most precious moments in your life than printing them as personalised photo products!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,151)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

Another good book from Colorland

As always from Colorland, an excellent product. I have ordered books from them several times before, to record holidays. Quality is good and once you get familiar with the formatting it is easy to get desired results. Delivery is quick and it is easy to track progress.

15 March 2026
Rated 5 out of 5 stars

Very helpful real people who will help…

Very helpful real people who will help you if you have a problem. None of the chat box stuff which drives everybody mad. Just real people on the end of a phone line.
Also the books themselves are great. Good colour and quality.
Excellent.

15 March 2026
Rated 5 out of 5 stars

Easy service to use.I…

It was aneasy service to use.I was a bit unsure how the photos would look, and was pleasantly surprised how well the photobooks came out.It is a bit fiddly to use when adding pictures so I spent a while reorganising the pictures but once you get the hang of it,it's pretty straight forward..This is the second photobook I have ordered.

15 March 2026
Rated 5 out of 5 stars

Consistently excellent

I have bought quite a number of a4 classic photo books and they have all been great. I have some issues with the software, that I wish could be improved such as easier alignment of frames (snapping doesn’t always mean that each frame is in a straight line) and being able to create an own page layout that’s easy to use over and over again rather than having to copy and paste, or duplicate pages, which is where then the small misalignments happen. It’s easy to spot them on screen but then they are quite visible in the book. These are small issues that are just niggles. I love the product and the value for money (via groupon) is excellent.
Also service, when needed, has always been very prompt and helpful.

15 March 2026
Rated 5 out of 5 stars

Colorland Excel Once Again!

This is roughly the tenth time I have used this company to produce photo books for family and friends. Each time the finished item is flawless, I cannot recommend them enough.
I will be using their services again with pleasure. Thank you Colorland.

15 March 2026
Rated 1 out of 5 stars

Groupon with Colorland is not worth it.

I ordered three calendars using a Groupon voucher. When I logged onto the company’s website, I entered the Groupon code and it correctly added all three calendars. But at the end of the process it asked me to enter the code again, then forced me to log in — and logging in wiped the voucher details completely.
After several attempts to resolve the issue, I was only able to get one calendar delivered. The ordering system is unbelievably confusing, and when I contacted the company there was no sympathy or real support. They offered to reinstate the voucher, but postage for the first calendar was £10, and the additional calendars would also cost £10.
For reference, postage for products like this is normally around £3–£4, so for three calendars I would end up paying around £40 in postage alone — completely unreasonable.
The company itself is not great, but the real warning here is:
Do NOT use a Groupon voucher with this business.
It’s far more hassle than it’s worth.

12 March 2026
Unprompted review
colorland. logo

Reply from colorland.

Dear Mark,
Thank you for your feedback.
We would like to clarify how Groupon vouchers for multiple calendars work in our ordering system.

When purchasing a voucher for 3 calendars, the voucher code itself is valid for three separate copies, which can be applied to one design or up to three different designs within a project. For this reason, during the ordering process you need to specify the number of copies for the project where the voucher will be applied.

If a voucher for 3 pieces is applied to a project that contains only 1 calendar, the system displays a pop-up notification informing the user that the code is valid for a larger quantity. This message is meant to ensure that customers are aware they are not using the full value of the voucher and to confirm that this is intentional.
Our support team offered to reinstate the voucher, so the remaining calendars could still be ordered. We would also like to note that delivery costs are clearly stated in the Groupon offer itself, as well as displayed during the checkout process before payment is completed.

We are sorry that the ordering process felt confusing and appreciate the feedback, as it helps us improve the experience for future customers.

Kind regards,
Colorland Team

Rated 1 out of 5 stars

The wedding photos printed here are…

The wedding photos printed here are yellow and lack green. 420 photos in the bin and the complaint was not accepted. What a disaster. The machines are supposedly configured correctly, but I printed elsewhere and it looks the same as I see it on the OLED screen and IPS matrix calibrated for photography. I'm complaining because in the complaint I was accused of having a faulty screen. Do not order photos here. There are other, better places.

9 February 2026
Unprompted review
colorland. logo

Reply from colorland.

Dear Chris,
Thank you for sharing your feedback. We are very sorry to hear about your disappointment with the prints and understand how upsetting this situation must be, especially when it concerns important wedding photos.

Please note that all of our printing machines are regularly calibrated according to professional printing standards to ensure consistent colour reproduction. Differences between screen display and printed photos can sometimes occur due to variations in screen technology, brightness settings, colour profiles, and calibration methods. For this reason, during the complaint process we may ask about the device and settings used to prepare the files, as this can help us properly investigate colour differences. This is never meant to suggest fault on the customer’s side, but rather to help identify the cause of the issue.

We take every complaint seriously and carefully review submitted materials against our production standards. We are truly sorry that, in this case, the result did not meet your expectations.
Best regards,
Colorland Team

Rated 1 out of 5 stars

Would never use this company…

Would never use this company again,awful quality with background of album overlaid over pictures and when complaint raised denied all responsibility can said album was submitted like it even though we used their album editor.

20 December 2025
Unprompted review
colorland. logo

Reply from colorland.

Dear Alan, thank you for your feedback.
We’re sorry to hear that you’re disappointed and we truly regret that the final product did not meet your expectations.
We would like to clarify that all albums are printed exactly as they are designed and submitted by the customer. Our system does not alter, correct, or modify layouts in any way — including backgrounds, overlays, or image placement. Even when using our online album editor, the final responsibility for reviewing and approving the design before submission remains with the customer.
For this reason, we are unfortunately unable to take responsibility for design elements that were approved and sent to print. That said, we genuinely understand how frustrating this experience must have been and appreciate the feedback, as it helps us better explain the process to future customers.

Rated 1 out of 5 stars

Purchase though Groupon

Purchase though Groupon, delivery is a rip off, I bought 2 canvas and they make you pay two lots of delivery £10.99 x 2 , I did contact colorland by phone but was told I would have to do a second order and pay the delivery charge for a second time.

14 January 2026
Unprompted review
colorland. logo

Reply from colorland.

Thank you for your feedback. We’d like to clarify that this is not how our delivery charges are applied. If there has been any confusion or an error, we kindly ask you to contact our customer service team with your order details so we can investigate it.

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